G2 reviewers report that Mews excels in user-friendliness, with many users highlighting its intuitive interface and ease of handling for teams. This is complemented by their responsive support, which users appreciate for being readily available to assist with any issues or improvements needed.
Users say that Guesty offers a comprehensive system that is particularly beneficial for those needing in-depth features. Reviewers have praised its message automation capabilities, which allow for personalized communication flows, enhancing the customer experience.
According to verified reviews, Mews stands out for its cloud-based system that is continuously evolving with new features and integrations. Users have noted the ease of onboarding, making it a smooth transition for teams adopting the software.
Reviewers mention that Guesty provides exceptional support, with many users noting the quick response times from their support team. This level of service has been a significant factor in users' long-term satisfaction with the platform.
G2 reviewers highlight that while both platforms are easy to use, Guesty has a slight edge in setup ease, with users reporting a more straightforward initial configuration process compared to Mews, which some found a bit challenging.
Users express that Mews has a strong commitment to customer feedback, often implementing suggestions to improve the platform. This responsiveness has fostered a sense of partnership among users, who feel their needs are genuinely considered.
Pricing
Entry-Level Pricing
Guesty
No pricing available
Mews
No pricing available
Free Trial
Guesty
Free Trial is available
Mews
No trial information available
Ratings
Meets Requirements
9.2
53
9.2
21
Ease of Use
9.1
52
9.4
21
Ease of Setup
8.4
39
8.2
16
Ease of Admin
8.7
27
8.8
10
Quality of Support
8.9
51
8.6
21
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