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Compare Gryphon ONE and Tenfold 
Featured Products
At a Glance
Market Segments
Enterprise (78.0% of reviews)
Mid-Market (41.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Gryphon ONE
Star Rating
(442)4.2 out of 5
Market Segments
Enterprise (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansTenfold
Star Rating
(172)4.5 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TenfoldGryphon ONE vs Tenfold
When assessing the two solutions, reviewers found Tenfold easier to use, set up, and administer. Reviewers also preferred doing business with Tenfold overall.
- Reviewers felt that Tenfold meets the needs of their business better than Gryphon ONE.
- When comparing quality of ongoing product support, reviewers felt that Tenfold is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Tenfold over Gryphon ONE.
Pricing
Entry-Level Pricing
Gryphon ONE
Gryphon ONE Advanced Edition
Contact Us
Per Year
Provides a comprehensive, automated platform for proactive contact compliance, streamlining adherence to TCPA, state, and business-specific regulations.
- All Foundation Features
- Web Service API
- Salesforce Integration
Tenfold
No pricing availableFree Trial
Gryphon ONE
No trial information availableTenfold
No trial information availableRatings
Meets Requirements
8.7
332
8.9
154
Ease of Use
8.5
347
9.3
154
Ease of Setup
8.5
122
9.0
41
Ease of Admin
8.3
125
8.5
39
Quality of Support
8.8
311
9.0
136
Has the product been a good partner in doing business?
8.9
120
9.4
41
Product Direction (% positive)
6.5
342
9.1
153
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Compliance
8.8
8
Not enough data
8.8
8
Not enough data
6.4
7
Not enough data
Management
7.5
8
Not enough data
8.5
8
Not enough data
6.0
8
Not enough data
6.9
6
Not enough data
Integration
7.6
7
Not enough data
6.7
6
Not enough data
7.9
7
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feedback Sources
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.1
117
|
Verified
9.1
64
7.5
92
|
Verified
8.5
53
8.3
156
|
Verified
9.0
68
8.0
125
|
Verified
8.9
80
Not enough data
Not enough data
Contacts
7.7
100
8.8
70
Feature Not Available
8.8
66
7.9
128
|
Verified
9.1
64
Insights
7.5
99
|
Verified
9.0
77
8.4
149
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
7.1
70
Feature Not Available
Feature Not Available
8.8
49
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gryphon ONE and Tenfold are categorized as Outbound Call Tracking
Unique Categories
Gryphon ONE is categorized as Feedback Analytics, Call Compliance, Contact Center Quality Assurance, Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Tenfold is categorized as Genesys AppFoundry Marketplace, ServiceNow Store Apps, Salesforce AppExchange Apps, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Gryphon ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tenfold
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Security and Investigations
39.0%
Financial Services
17.3%
Telecommunications
8.4%
Insurance
8.4%
Marketing and Advertising
3.5%
Other
23.5%
Internet
26.3%
Marketing and Advertising
11.4%
Financial Services
4.8%
Telecommunications
4.2%
Information Technology and Services
4.2%
Other
49.1%
Discussions
Gryphon ONE has no discussions with answers
What is tenfold software?
1 Comment
TW
Tenfold has created CTI connectors. Getting CRM's to connect with VOIP/telephony platforms in the Customer Experience space. They have done great work for...Read more
Tenfold has no more discussions with answers
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