Best Customer Advocacy Software
Featured Customer Advocacy Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
5,239 Twitter followers
Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into
Smile.io is a loyalty program management tool that integrates with Shopify to encourage repeat purchases and customer engagement. Reviewers like the ease of use, seamless integration with Shopify, and the ability to customize reward points and tiers, which has led to increased customer engagement and repeat purchases. Reviewers noted limitations in customization options, occasional lagging with the Shopify POS app, and the need for higher-tier plans for access to advanced features and API, which can be costly for small businesses.
4,519 Twitter followers
Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling mul
Synup is a tool that supports businesses in managing their listings across multiple search engines, monitoring reviews, and planning social media content. Reviewers appreciate Synup's ease of use, its ability to run on auto-pilot once set up, the natural and friendly tone of the AI review responder, the easy management of directory listings, the helpful and responsive customer support, and the convenience of having one dashboard for social posting. Users reported inconsistent billing experiences, a cumbersome user interface, difficulties in connecting multiple businesses to the Facebook admin via the Synup dashboard, a need for consistent training due to overwhelming features, occasional server downtime, delays in syncing updates, and complexity in advanced features like social analytics and custom reporting.
3,082 Twitter followers
Buyapowa is an enterprise referral and reward platform designed for regulated, high-consideration markets. For more than a decade, we’ve helped enterprise brands rethink how they grow. We design an
2,740 Twitter followers
Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize
Okendo is a platform that offers features including review collection, loyalty programs, quizzes, and surveys to streamline integrations on site. Users frequently mention the platform's user-friendly interface, responsive customer support, and the ability to streamline various tasks such as review collection and customer engagement. Reviewers experienced issues with limited design flexibility in certain features, difficulties in capturing more reviews, and challenges with certain integrations and customizations.
1,262 Twitter followers
Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yot
Yotpo is a platform that manages customer reviews, images, loyalty programs, and SMS marketing, and integrates these elements within a single ecosystem. Reviewers frequently mention the ease of use, the ability to quickly set up and customize the platform, the seamless integration with other systems, and the valuable support from the Yotpo team. Users reported issues with the platform being expensive and overly complex, limitations in customization and visual options, and dissatisfaction with the support received from Yotpo.
19,279 Twitter followers
ReferenceEdge is a 100% Salesforce-native customer advocacy management solution built to help B2B teams scale and streamline their advocacy programs. It centralizes customer advocate data and advocacy
33 Twitter followers
Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral
3,006 Twitter followers
Modern and reliable affiliate tool for subscription-based companies. Since 2017, our mission has been clear: helping businesses launch and grow highly profitable affiliate programs. Our results
218 Twitter followers
Extole is an enterprise referral and customer engagement platform that turns existing customers into your most efficient acquisition channel. Leading brands in retail, financial services, telecom, hos
8,009 Twitter followers
Peerbound is the AI platform that helps you find and unify customer proof at scale by monitoring your customer data, create compelling stories and reviews in minutes, and deliver relevant proof to ena
ReferralCandy is the most popular referral software for e-commerce stores. With ReferralCandy, you can automate your referral program, track results, and reduce fraud. You can connect ReferralCandy i
2,632 Twitter followers
Deeto is the AI-native platform that helps companies continuously capture and activate authentic customer voice, turning everyday input into intelligence and action that drives real business impact. D
Deeto is a platform for building reference and advocacy programs, featuring a Q&A feature for curated customer questions and a video recording feature for customer testimonials. Users like the ease of use of Deeto for references and prospects, the fast and flexible response of the platform, the effortless management of testimonials, and the ability to create authentic social proof including references and reviews. Users experienced issues with the AI generated user stories, the process change for salespeople, the difficulty in extracting content from the platform, the limited languages on the platform, and the frequent changes in the interface.
Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empower
Talon,one is a rule engine that handles complex promotions and loyalty programs through a clean dashboard and requires connection to BI tools. Users like the intuitive and user-friendly interface, the flexibility of the platform, the quick and helpful support team, and the ability to handle multiple campaigns simultaneously. Reviewers experienced some complexity in setting up campaign rules, lack of depth in dashboard analytics, and some hidden logic in the interface that requires time to learn and clarify.
282 Twitter followers
