Compare GrowSurf and Referral Factory 
At a Glance
Market Segments
Small-Business (60.0% of reviews)
Small-Business (78.9% of reviews)
Entry-Level Pricing
Starting at $179.00 Per Month
$95.00 Per Month
GrowSurf
Star Rating
(10)4.5 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $179.00 Per Month
Browse all 3 pricing plansReferral Factory
Star Rating
(179)4.8 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$95.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GrowSurf excels in customer support, with users highlighting the responsiveness of their support team, particularly praising a team member named Sudi for his quick solutions. This level of support can be crucial for small businesses looking for reliable assistance.
- Users say that Referral Factory offers a more intuitive dashboard for tracking referrals, making it easier for businesses to manage their referral programs. Reviewers appreciate the straightforward setup process, which is enhanced by helpful onboarding resources that guide new users through the platform.
- According to verified reviews, GrowSurf is noted for its ease of setup, allowing users to implement their referral programs quickly. This is particularly beneficial for small businesses that may not have extensive technical resources at their disposal.
- Reviewers mention that Referral Factory shines in customization options, enabling users to tailor their referral programs to match their brand identity. This flexibility is a significant advantage for businesses looking to maintain brand consistency across their marketing efforts.
- G2 reviewers highlight that while GrowSurf has a strong focus on customer support, it may not meet all specific workflow needs as effectively as Referral Factory, which has a higher overall satisfaction score. This could be a consideration for businesses with more complex referral requirements.
- Users report that Referral Factory's extensive support for new users, including campaign reviews and feedback, sets it apart. This level of engagement can help businesses optimize their referral strategies and improve overall performance, making it a strong choice for those seeking comprehensive guidance.
Pricing
Entry-Level Pricing
GrowSurf
Startup
Starting at $179.00
Per Month
Perfect for companies just getting started with referral marketing
- 2,500 participants
- 2 campaigns
- 2 team members
Referral Factory
Starter
$95.00
Per Month
- 500 users
- 1 campaign
- Rewards & Integrations
Free Trial
GrowSurf
Free Trial is available
Referral Factory
Free Trial is available
Ratings
Meets Requirements
8.6
6
9.3
154
Ease of Use
9.0
7
9.6
158
Ease of Setup
7.8
6
9.4
84
Ease of Admin
Not enough data
9.6
71
Quality of Support
10.0
6
9.7
150
Has the product been a good partner in doing business?
Not enough data
9.6
68
Product Direction (% positive)
8.3
7
9.5
155
Features by Category
Campaign Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Link Options
Not enough data
9.5
29
Not enough data
9.4
34
Not enough data
9.2
25
Agentic AI - Affiliate Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking Options
Not enough data
9.0
26
Not enough data
9.4
29
Not enough data
9.1
25
Affiliate Management
Not enough data
9.3
25
Not enough data
9.4
27
Not enough data
9.3
28
Platform Content
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
9.4
11
Basics
Not enough data
8.9
12
Not enough data
8.8
12
Not enough data
8.8
12
Performance
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
8.5
12
Additional Functionality
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.9
12
Platform
Not enough data
8.8
15
Not enough data
8.8
14
Not enough data
9.2
12
Not enough data
9.3
15
Not enough data
9.3
14
Not enough data
8.9
12
Not enough data
8.7
15
Not enough data
9.2
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GrowSurf and Referral Factory are categorized as Customer Advocacy
Unique Categories
GrowSurf has no unique categories
Reviews
Reviewers' Company Size
GrowSurf
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Referral Factory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Sports
20.0%
Information Technology and Services
20.0%
Computer Software
20.0%
Mental Health Care
10.0%
Marketing and Advertising
10.0%
Other
20.0%
Marketing and Advertising
20.0%
Financial Services
6.3%
Information Technology and Services
5.7%
Computer Software
5.7%
Education Management
5.7%
Other
56.6%
Discussions
GrowSurf has no discussions with answers
What is referral feature?
1 Comment
KS
A referral feature usually refers to the features you look for when choosing your referral software. Here are some tips on what to look for in your referral...Read more
What is a referral tracking system?
1 Comment
Official Response from Referral Factory
A referral tracking system is a collection of tools to track and monitor the ROI of your referral program. You can track things like referrals generated...Read more
What does Referral Factory do?
1 Comment
KS
Plug and play software to build, launch, and manage your referral program. Referral Factory has been voted the #1 software to use for customer referral...Read more
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