# Growave vs Okendo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Okendo excels in user experience, particularly with its intuitive admin panel and straightforward onboarding process. Users appreciate how easy it is to collect high-quality reviews, allowing customers to upload photos and videos, which enhances the overall review quality.
- **Users say** that Growave stands out for its comprehensive feature set, combining multiple functionalities that would typically require several different apps. This all-in-one approach is praised for streamlining operations, making it a convenient choice for businesses looking to simplify their tech stack.
- **According to verified reviews** , Okendo has a significantly higher volume of recent feedback, indicating a more active user base and ongoing product development. With 78 recent reviews compared to Growave's 2, users may find Okendo's insights more reflective of current performance and user satisfaction.
- **Reviewers mention** that both platforms offer excellent customer support, but Growave's support is highlighted for its speed and responsiveness. Users frequently commend the team for their quick replies and effective problem-solving, which can be crucial for businesses needing immediate assistance.
- **G2 reviewers indicate** that while Okendo has a strong reputation for its review management capabilities, it also faces challenges in loyalty management compared to Growave. Users have noted that Growave's loyalty features, although less robust, are still effective for small businesses looking to engage customers.
- **Users report** that both platforms are easy to set up and use, but Okendo's user-friendly design is particularly noted for its aesthetic appeal and functionality. Features like the subscription widget and customer feedback tools are highlighted as effective in driving sales and enhancing user engagement.



| | Growave | Okendo | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 21 | 415 | 
| **Largest Market Segment** | Small-Business (84.2% of reviews) | Small-Business (75.8% of reviews) | 
| **Entry Level Price** | Free Per Month | $19.00 Per Month | 

---
## Top Pros & Cons

### Growave

Pros:
- Ease of Use (3 reviews)
- Easy Setup (3 reviews)

Cons:
- Lack of Customization (2 reviews)
- Limited Customization (2 reviews)

### Okendo

Pros:
- Ease of Use (183 reviews)
- Customer Support (159 reviews)

Cons:
- Limited Customization (29 reviews)
- Missing Features (26 reviews)

---
## Ratings Comparison
| Rating | Growave | Okendo | 
|---|---|---|
  | **Meets Requirements** | 9.5 (14 reviews) | 9.0 (298 reviews) | 
  | **Ease of Use** | 9.2 (14 reviews) | 9.1 (304 reviews) | 
  | **Ease of Setup** | 9.0 (12 reviews) | 9.0 (274 reviews) | 
  | **Ease of Admin** | 9.4 (8 reviews) | 9.1 (133 reviews) | 
  | **Quality of Support** | 9.4 (14 reviews) | 9.5 (293 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (8 reviews) | 9.3 (132 reviews) | 
  | **Product Direction (% positive)** | 9.0 (12 reviews) | 9.5 (291 reviews) | 

---
## Pricing

### Growave

#### Entry-Level Pricing

Plan: Free

Price: Free Per Month

Key Features:
- Unlock all features

[Learn more about Growave](https://www.g2.com/products/growave/reviews)

#### Free Trial

Yes

### Okendo

#### Entry-Level Pricing

Plan: Essential

Price: $19.00 Per Month

Description: Up to 200 orders per month 

Key Features:
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.

[Browse all 5 editions](https://www.g2.com/products/okendo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Growave** | 8.4/10 | 11 |
| **Okendo** | N/A | N/A |

#### Visitor Behavior

| Feature | Growave | Okendo | 
|---|---|---|
| **Monitoring** | 9.7 (5 reviews) | Not enough data | 
| **Targeting** | 8.3 (6 reviews) | Not enough data | 
| **Guided Selling** | 7.3 (5 reviews) | Not enough data | 

#### Templates

| Feature | Growave | Okendo | 
|---|---|---|
| **Library** | 7.7 (5 reviews) | Not enough data | 
| **Customization** | 9.0 (7 reviews) | Not enough data | 
| **Optimization** | Not enough data | Not enough data | 

#### Personalization

| Feature | Growave | Okendo | 
|---|---|---|
| **Recommendation** | Not enough data | Not enough data | 
| **Content** | Not enough data | Not enough data | 
| **Cart Abandonment** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Personalization Engine** | Not enough data | Not enough data | 
| **Product Recommendations** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalized Messaging** | 8.3 (6 reviews) | Not enough data | 

#### Multichannel

| Feature | Growave | Okendo | 
|---|---|---|
| **Web** | 8.9 (6 reviews) | Not enough data | 
| **Email** | 7.7 (8 reviews) | Not enough data | 
| **Mobile** | 9.3 (7 reviews) | Not enough data | 

#### Administration 

| Feature | Growave | Okendo | 
|---|---|---|
| **Marketing Campaigns** | 7.7 (5 reviews) | Not enough data | 
| **Reports & Analytics** | 8.9 (9 reviews) | Not enough data | 
| **User Data** | 7.9 (8 reviews) | Not enough data | 
| **Integrations** | 8.8 (11 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Growave | Okendo | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Growave** | N/A | N/A |
| **Okendo** | 8.0/10 | 275 |

#### Collection

| Feature | Growave | Okendo | 
|---|---|---|
| **Authentication** | Not enough data | 7.4 (125 reviews) | 
| **Review Forms** | Not enough data | 8.9 (170 reviews) | 
| **Personalization** | Not enough data | 8.2 (135 reviews) | 
| **Engagement** | Not enough data | 8.3 (126 reviews) | 
| **Community Q&A** | Not enough data | 7.8 (121 reviews) | 

#### Agentic AI - Review Management

| Feature | Growave | Okendo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 6.5 (65 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (65 reviews) | 

#### Moderation

| Feature | Growave | Okendo | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 8.9 (135 reviews) | 
| **Response Types** | Not enough data | 8.8 (131 reviews) | 
| **Legal Agreements** | Not enough data | 8.2 (119 reviews) | 

#### Use Cases

| Feature | Growave | Okendo | 
|---|---|---|
| **E-commerce** | Not enough data | 9.4 (178 reviews) | 
| **Retail** | Not enough data | 7.8 (123 reviews) | 
| **Customer Service** | Not enough data | 8.7 (150 reviews) | 

#### Administration

| Feature | Growave | Okendo | 
|---|---|---|
| **Incentives** | Not enough data | 8.4 (142 reviews) | 
| **Syndication** | Not enough data | 7.9 (127 reviews) | 
| **Insights** | Not enough data | 8.0 (157 reviews) | 
| **Content** | Not enough data | 8.8 (135 reviews) | 
| **Sampling** | Not enough data | 6.5 (108 reviews) | 

#### Display Options

| Feature | Growave | Okendo | 
|---|---|---|
| **Badges** | Not enough data | 7.5 (117 reviews) | 
| **Widgets** | Not enough data | 8.7 (159 reviews) | 
| **Integration & APIs** | Not enough data | 8.9 (182 reviews) | 
| **Marketing** | Not enough data | 7.6 (119 reviews) | 

#### Generative AI

| Feature | Growave | Okendo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Growave** | N/A | N/A |
| **Okendo** | 8.0/10 | 30 |

#### Survey Management

| Feature | Growave | Okendo | 
|---|---|---|
| **Survey Builder** | Not enough data | 8.3 (28 reviews) | 
| **Question Types** | Not enough data | 8.7 (25 reviews) | 
| **Templates** | Not enough data | 8.4 (25 reviews) | 
| **Survey Distribution** | Not enough data | 8.4 (26 reviews) | 

#### Survey Customization

| Feature | Growave | Okendo | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.5 (25 reviews) | 
| **Branding** | Not enough data | 8.8 (25 reviews) | 
| **Multimedia Support** | Not enough data | 8.4 (24 reviews) | 
| **Multilingual Surveys** | Not enough data | 7.2 (24 reviews) | 

#### Survey Insights

| Feature | Growave | Okendo | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (29 reviews) | 
| **BI Tools Integration** | Not enough data | 7.5 (24 reviews) | 
| **Data Exporting** | Not enough data | 7.8 (26 reviews) | 
| **Permissions** | Not enough data | 8.2 (25 reviews) | 

#### Agentic AI - Survey

| Feature | Growave | Okendo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (13 reviews) | 
| **Decision Making** | Not enough data | 7.3 (13 reviews) | 

### Loyalty Management

| Product | Score | Reviews |
|---|---|---|
| **Growave** | N/A | N/A |
| **Okendo** | 7.4/10 | 42 |

#### Loyalty Experience

| Feature | Growave | Okendo | 
|---|---|---|
| **Loyalty Engine** | Not enough data | 8.7 (36 reviews) | 
| **Rewards** | Not enough data | 8.3 (33 reviews) | 
| **Membership** | Not enough data | 8.5 (31 reviews) | 
| **Personalization** | Not enough data | 7.6 (31 reviews) | 
| **Gamification** | Not enough data | 6.7 (31 reviews) | 
| **Loyalty Cards** | Not enough data | 6.7 (30 reviews) | 

#### Loyalty Platform

| Feature | Growave | Okendo | 
|---|---|---|
| **Communication Tools** | Not enough data | 8.0 (29 reviews) | 
| **Customer Relationship Management (CRM)** | Not enough data | 8.0 (30 reviews) | 
| **Loyalty Analytics** | Not enough data | 8.0 (28 reviews) | 
| **Localization** | Not enough data | 7.0 (30 reviews) | 
| **Integrations** | Not enough data | 8.4 (35 reviews) | 

#### Agentic AI - Loyalty Management

| Feature | Growave | Okendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.2 (20 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 5.7 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 5.6 (18 reviews) | 

### Social Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Growave** | N/A | N/A |
| **Okendo** | N/A | N/A |

#### Content

| Feature | Growave | Okendo | 
|---|---|---|
| **Types** | Not enough data | Not enough data | 
| **Migration** | Not enough data | Not enough data | 
| **Publishing** | Not enough data | Not enough data | 
| **UGC** | Not enough data | Not enough data | 

#### Engagement

| Feature | Growave | Okendo | 
|---|---|---|
| **Live Streaming** | Feature Not Available | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Conversational Commerce** | Not enough data | Not enough data | 
| **Moderation** | Not enough data | Not enough data | 

#### Social Shopping

| Feature | Growave | Okendo | 
|---|---|---|
| **Promotions** | Not enough data | Not enough data | 
| **Shoppable Media** | Not enough data | Not enough data | 
| **AR/VR** | Feature Not Available | Not enough data | 
| **Social Store** | Not enough data | Not enough data | 

#### Analytics

| Feature | Growave | Okendo | 
|---|---|---|
| **Product Insights** | Not enough data | Not enough data | 
| **Social Listening** | Not enough data | Not enough data | 
| **Campaigns** | Not enough data | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Growave** | N/A | N/A |
| **Okendo** | 4.6/10 | 7 |

#### Agentic AI - Customer Advocacy

| Feature | Growave | Okendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.4 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 4.2 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 5.2 (7 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Growave** | N/A | N/A |
| **Okendo** | 6.1/10 | 40 |

#### Consumer Intelligence

| Feature | Growave | Okendo | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.4 (36 reviews) | 
| **Competitive Intelligence** | Not enough data | 7.6 (26 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.6 (28 reviews) | 

#### Reporting

| Feature | Growave | Okendo | 
|---|---|---|
| **Revenue Reporting** | Not enough data | 7.2 (21 reviews) | 
| **Corporate Reporting** | Not enough data | 6.6 (17 reviews) | 
| **Dashboard** | Not enough data | 8.5 (24 reviews) | 

#### Media Monitoring

| Feature | Growave | Okendo | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 5.4 (16 reviews) | 
| **Social Media Management** | Not enough data | 5.0 (15 reviews) | 
| **Digital Media Monitoring** | Not enough data | 4.9 (15 reviews) | 

#### In-House Management

| Feature | Growave | Okendo | 
|---|---|---|
| **Employee Performance** | Not enough data | 4.7 (13 reviews) | 
| **Team Workflow** | Not enough data | 5.9 (13 reviews) | 

#### Generative AI

| Feature | Growave | Okendo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.0 (8 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Growave | Okendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.7 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 4.2 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 6.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 4.7 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (6 reviews) | 
| **Decision Making** | Not enough data | 4.7 (6 reviews) | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Growave** | N/A | N/A |
| **Okendo** | N/A | N/A |

#### Discovery

| Feature | Growave | Okendo | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Growave | Okendo | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Growave | Okendo | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Growave | Okendo | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [Review Management Software](https://www.g2.com/categories/review-management-software)

**Unique to Growave (2):** [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization)

**Unique to Okendo (2):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Survey Software](https://www.g2.com/categories/survey)


---
## Reviewer Demographics

### By Company Size

| Segment | Growave | Okendo | 
|---|---|---|
| **Small-Business** | 84.2% | 75.8% | 
| **Mid-Market** | 15.8% | 23.9% | 
| **Enterprise** | 0% | 0.3% | 

### By Industry

#### Growave

- **Retail:** 31.6%
- **Apparel & Fashion:** 26.3%
- **Health, Wellness and Fitness:** 15.8%
- **Cosmetics:** 10.5%
- **Furniture:** 5.3%
- **Food & Beverages:** 5.3%
- **Consumer Electronics:** 5.3%

#### Okendo

- **Retail:** 23.1%
- **Consumer Goods:** 19.5%
- **Apparel & Fashion:** 16.2%
- **Health, Wellness and Fitness:** 11.4%
- **Cosmetics:** 8.1%
- **Food & Beverages:** 5.2%
- **Marketing and Advertising:** 4.2%
- **Sporting Goods:** 2.6%
- **Consumer Electronics:** 1.9%
- **Luxury Goods & Jewelry:** 1.6%
- **Other:** 6.2%

---
## Alternatives

### Alternatives to Growave

- [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (451 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (607 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (650 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2398 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.5/5 stars (1357 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4189 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1216 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.3/5 stars (640 reviews)

### Alternatives to Okendo

- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (650 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (607 reviews)
- [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (451 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.5/5 stars (1357 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4189 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1016 reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.8/5 stars (390 reviews)
- [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5606 reviews)

---
## Top Discussions

### Growave

No discussions available for this product.

### Okendo

- Title: [What is Okendo used for?](https://www.g2.com/discussions/what-is-okendo-used-for) — 1 comment
  > **Top comment:** "Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/growave-vs-okendo)