Compare GrooveHQ vs ProProfs Knowledge Base Software

See this
comparison of GrooveHQ vs. ProProfs Knowledge Base Software
based on data from user reviews. GrooveHQ rates 4.3/5 stars with 34 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Groove Starter
$12
user/month
 
Groove Business
$22
user/month
 
Groove Enterprise
$32
user/month
 
Free Trial
Free Trial Unavailable
GrooveHQ
Groove Starter
$12user/month
Groove Business
$22user/month
Groove Enterprise
$32user/month
Free Trial
ProProfs Knowledge Base Software
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
9.0
Ease of Use
Ease of Use
9.0
9.4
Ease of Setup
Ease of Setup
9.3
Not enough data available
Ease of Admin
Ease of Admin
9.3
Not enough data available
Quality of Support
Quality of Support
8.6
8.6
Ease of Doing Business With
Ease of Doing Business With
8.2
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
7.4
10.0
Meets Requirements
GrooveHQ
8.1
ProProfs Knowledge Base Software
9.0
Ease of Use
GrooveHQ
9.0
ProProfs Knowledge Base Software
9.4
Ease of Setup
GrooveHQ
9.3
ProProfs Knowledge Base Software
Not enough data available
Ease of Admin
GrooveHQ
9.3
ProProfs Knowledge Base Software
Not enough data available
Quality of Support
GrooveHQ
8.6
ProProfs Knowledge Base Software
8.6
Ease of Doing Business With
GrooveHQ
8.2
ProProfs Knowledge Base Software
Not enough data available
Product Direction (% positive)
GrooveHQ
7.4
ProProfs Knowledge Base Software
10.0

Features

Knowledge Share
Knowledge Base
GrooveHQ
8.5
ProProfs Knowledge Base Software
Not enough data available
Searchable Articles
GrooveHQ
9.0
ProProfs Knowledge Base Software
Not enough data available
Community Forums
GrooveHQ
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interactive FAQs & Forums
GrooveHQ
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interaction
Web Portals
GrooveHQ
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Forum to Reponse
GrooveHQ
9.7
ProProfs Knowledge Base Software
Not enough data available
Tickets and Tagging
GrooveHQ
9.5
ProProfs Knowledge Base Software
Not enough data available
Live Chat
GrooveHQ
7.8
ProProfs Knowledge Base Software
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
70.6%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.4%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
9.1%
GrooveHQ
Small-Business
70.6%
Mid-Market
29.4%
Enterprise
0%
ProProfs Knowledge Base Software
Small-Business
45.5%
Mid-Market
45.5%
Enterprise
9.1%

Reviewers' Industry

 
Computer Software
26.5%
Computer Software
36.4%
 
Internet
8.8%
Information Technology and Services
18.2%
 
Fund-Raising
5.9%
Telecommunications
9.1%
 
Consumer Services
5.9%
Internet
9.1%
 
Supermarkets
2.9%
Graphic Design
9.1%
 
Other
50.0%
Other
18.2%
GrooveHQ
Computer Software
26.5%
Internet
8.8%
Fund-Raising
5.9%
Consumer Services
5.9%
Supermarkets
2.9%
Other
50.0%
ProProfs Knowledge Base Software
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Internet
9.1%
Graphic Design
9.1%
Other
18.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Paul S.
Administrator in Management Consulting

We appreciate the simplicity, the ease of setup, and the experience our customers have using Groove. Other services we've looked into may have decent functionality at a good price, but when we tested it from a customer's perspective, it didn't feel like a...

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

The "free plan forever" is just 30 days that's not forever and false advertisements. They proclaim to implament it in the early 2016 but has yet to lift a finger on the topic. As nothing has changed i suspect it to be a company of laying foxes.

Jacqueline R.
User

Really there is nothing to dislike about ProProfs

 
GrooveHQ
Most Helpful Favorable Review
Paul S.
Administrator in Management Consulting

We appreciate the simplicity, the ease of setup, and the experience our customers have using Groove. Other services we've looked into may have decent functionality at a good price, but when we tested it from a customer's perspective, it didn't feel like a...

Most Helpful Critical Review
Administrator

The "free plan forever" is just 30 days that's not forever and false advertisements. They proclaim to implament it in the early 2016 but has yet to lift a finger on the topic. As nothing has changed i suspect it to be a company of laying foxes.

ProProfs Knowledge Base Software
Most Helpful Favorable Review
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Jacqueline R.
User

Really there is nothing to dislike about ProProfs

Screenshots

 
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ProProfs Knowledge Base Software
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