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Compare GrooveHQ vs MyGuide
See this
comparison of GrooveHQ vs. MyGuide
based on data from user reviews. GrooveHQ rates 4.2/5 stars with 30 reviews. MyGuide rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Groove Starter
$12
user/month
 
Groove Business
$22
user/month
 
Groove Enterprise
$32
user/month
 
Free Trial
Free Trial Unavailable
GrooveHQ
Groove Starter
$12user/month
Groove Business
$22user/month
Groove Enterprise
$32user/month
Free Trial
MyGuide
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.9
10.0
Ease of Use
Ease of Use
9.0
9.7
Ease of Setup
Ease of Setup
9.3
Not enough data available
Ease of Admin
Ease of Admin
9.3
Not enough data available
Quality of Support
Quality of Support
8.5
10.0
Ease of Doing Business With
Ease of Doing Business With
8.1
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
7.0
7.7
Meets Requirements
GrooveHQ
7.9
MyGuide
10.0
Ease of Use
GrooveHQ
9.0
MyGuide
9.7
Ease of Setup
GrooveHQ
9.3
MyGuide
Not enough data available
Ease of Admin
GrooveHQ
9.3
MyGuide
Not enough data available
Quality of Support
GrooveHQ
8.5
MyGuide
10.0
Ease of Doing Business With
GrooveHQ
8.1
MyGuide
Not enough data available
Product Direction (% positive)
GrooveHQ
7.0
MyGuide
7.7

Features

Knowledge Share
Knowledge Base
GrooveHQ
8.7
MyGuide
Not enough data available
Searchable Articles
GrooveHQ
8.9
MyGuide
Not enough data available
Community Forums
GrooveHQ
Not enough data available
MyGuide
Not enough data available
Interactive FAQs & Forums
GrooveHQ
Not enough data available
MyGuide
Not enough data available
Interaction
Web Portals
GrooveHQ
Not enough data available
MyGuide
Not enough data available
Forum to Reponse
GrooveHQ
Not enough data available
MyGuide
Not enough data available
Tickets and Tagging
GrooveHQ
9.8
MyGuide
Not enough data available
Live Chat
GrooveHQ
Not enough data available
MyGuide
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
75.9%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
24.1%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
0%
GrooveHQ
Small-Business
75.9%
Mid-Market
24.1%
Enterprise
0%
MyGuide
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%

Reviewers' Industry

 
Computer Software
26.7%
Information Technology and Services
60.0%
 
Internet
11.1%
Internet
20.0%
 
Fund-Raising
6.7%
Computer Software
20.0%
 
Marketing and Advertising
4.4%
 
Management Consulting
4.4%
 
Other
46.7%
Other
0.0%
GrooveHQ
Computer Software
26.7%
Internet
11.1%
Fund-Raising
6.7%
Marketing and Advertising
4.4%
Management Consulting
4.4%
Other
46.7%
MyGuide
Information Technology and Services
60.0%
Internet
20.0%
Computer Software
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Victoria K.
User in Computer Software

It's very streamlined - simply and easy to use.

Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

The "free plan forever" is just 30 days that's not forever and false advertisements. They proclaim to implament it in the early 2016 but has yet to lift a finger on the topic. As nothing has changed i suspect it to be a company of laying foxes.

vikas s.
User in Computer Software

As of now, I did not found anything major issue in functionality

 
GrooveHQ
Most Helpful Favorable Review
Victoria K.
User in Computer Software

It's very streamlined - simply and easy to use.

Most Helpful Critical Review
G2 User

The "free plan forever" is just 30 days that's not forever and false advertisements. They proclaim to implament it in the early 2016 but has yet to lift a finger on the topic. As nothing has changed i suspect it to be a company of laying foxes.

MyGuide
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
vikas s.
User in Computer Software

As of now, I did not found anything major issue in functionality

Screenshots

 
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