G2 reviewers report that GRIN excels in user support, with many users praising the team's knowledge and helpfulness in navigating the platform. This contrasts with SocialBook, where users have noted a lack of recent reviews, suggesting potential gaps in support responsiveness.
Users say that SocialBook offers a highly intuitive user interface, making it easy to find and connect with influencers across platforms like Twitch, Instagram, and YouTube. In comparison, while GRIN provides solid tracking options, some users feel it could improve in terms of ease of use.
Reviewers mention that SocialBook's features are particularly beneficial for small businesses, helping them to efficiently identify the right influencers for their marketing needs. GRIN, while also popular among small businesses, has a slightly lower satisfaction score, indicating that some users may find it less tailored to their specific requirements.
According to verified reviews, SocialBook shines in its ability to save time for users, with features that streamline influencer recruitment and collaboration. On the other hand, GRIN users appreciate the platform's comprehensive content tracking capabilities, although some have expressed a desire for more user-friendly options.
Users highlight that SocialBook's analytics tools are a standout feature, allowing businesses to gain insights into their influencer marketing efforts effectively. GRIN, while offering similar analytics, has received feedback suggesting that its reporting features could be more robust and easier to navigate.
Reviewers note that SocialBook has a strong focus on building authentic connections, which resonates well with users looking for meaningful influencer partnerships. In contrast, GRIN's strengths lie in its extensive tracking and archiving capabilities, but some users feel it lacks the same level of personal touch in influencer engagement.
Pricing
Entry-Level Pricing
GRIN
No pricing available
SocialBook
No pricing available
Free Trial
GRIN
No trial information available
SocialBook
Free Trial is available
Ratings
Meets Requirements
8.6
410
9.5
123
Ease of Use
8.4
413
9.5
124
Ease of Setup
8.2
235
9.5
36
Ease of Admin
8.6
163
9.6
35
Quality of Support
9.2
410
9.5
124
Has the product been a good partner in doing business?
Grin is a web based database and influencer management tool that allows businesses to search for, prospect, communicate with and recruit influencers and...Read more
What is grin app?
3 Comments
MM
Grin did not provide us with the services we asked for and refused to let us out of a contract we signed after they purposefully hid the truth from us with...Read more
I've only used the program for 3 months now. What piece of advice would you have for new users? Anything you wish you knew from the start of using the software?
2 Comments
OS
Lean on your CSM as much as possible! They can help you strategize and streamline based on your needs! Read more
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