G2 reviewers report that GRIN excels in user support, with many users praising the team's knowledge and helpfulness during onboarding and troubleshooting. In contrast, Scrunch users have expressed some challenges with support quality, indicating a need for improvement in this area.
Users say that GRIN offers a more intuitive experience for influencer management, with features that allow for easy tracking of content and conversion data. Scrunch, while appreciated for its powerful filtering options, has received mixed feedback regarding its overall usability.
Reviewers mention that Scrunch provides excellent reporting capabilities, with users highlighting the clean structure of audience and performance metrics. However, GRIN's reporting features are also well-regarded, with users enjoying the ability to label and sort content effectively for campaign planning.
According to verified reviews, GRIN's ease of setup is a significant advantage, with many users finding the onboarding process straightforward. Scrunch, on the other hand, has not received the same level of praise for its setup experience, suggesting that new users may face a steeper learning curve.
G2 reviewers report that both platforms cater primarily to small businesses, but GRIN has a broader user base and more extensive feedback, which may indicate a more robust solution for diverse needs. Scrunch, while popular among small businesses, has fewer reviews, which could limit insights into its effectiveness.
Users say that GRIN's collaboration features are particularly strong, allowing for seamless influencer engagement and content management. Scrunch's collaboration tools, while functional, have been noted as less effective, which may hinder team workflows in comparison.
Pricing
Entry-Level Pricing
GRIN
No pricing available
Scrunch
No pricing available
Free Trial
GRIN
No trial information available
Scrunch
Free Trial is available
Ratings
Meets Requirements
8.6
410
7.5
10
Ease of Use
8.4
413
7.7
10
Ease of Setup
8.2
235
8.7
5
Ease of Admin
8.6
163
7.3
5
Quality of Support
9.2
410
7.3
10
Has the product been a good partner in doing business?
Grin is a web based database and influencer management tool that allows businesses to search for, prospect, communicate with and recruit influencers and...Read more
What is grin app?
3 Comments
MM
Grin did not provide us with the services we asked for and refused to let us out of a contract we signed after they purposefully hid the truth from us with...Read more
I've only used the program for 3 months now. What piece of advice would you have for new users? Anything you wish you knew from the start of using the software?
2 Comments
OS
Lean on your CSM as much as possible! They can help you strategize and streamline based on your needs! Read more
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