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# Greenway Health EHR, create\_new\_product vs NextGen Healthcare EHR Comparison - What are their main differences?

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PrimeSuiteNextGen Healthcare EHR[+ Add Product](#)

Pricing

**Greenway Health EHR, create\_new\_product**
No pricing available

**NextGen Healthcare EHR**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Greenway Health EHR, create\_new\_product**
Not enough reviews yet

**NextGen Healthcare EHR**
$$$$$

Average Discount

**Greenway Health EHR, create\_new\_product**
Not enough reviews yet

**NextGen Healthcare EHR**
11%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Greenway Health EHR, create\_new\_product** 6 months
Based on 100 responses

**NextGen Healthcare EHR** 6 months
Based on 100 responses

Return on Investment

**Greenway Health EHR, create\_new\_product** 6 months
Based on 100 responses

**NextGen Healthcare EHR** 6 months
Based on 100 responses

 ![Greenway Health EHR, create_new_product](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fae189c4809a1dcb93396fc14bf72a25/greenway-health-ehr-create_new_product.png "Greenway Health EHR, create\_new\_product")

 ![NextGen Healthcare EHR](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83e32754048cef46ee56b61e606f6c13/nextgen-healthcare-ehr.png "NextGen Healthcare EHR")

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**Pros & Cons**
from reviews

**Greenway Health EHR, create\_new\_product**
Not enough data

**NextGen Healthcare EHR**
[
Ease of Use (3)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=1528399&qs=pros-and-cons#reviews)[
Helpful (3)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=1528098&qs=pros-and-cons#reviews)[
Difficult Navigation (3)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=1952529&qs=pros-and-cons#reviews)[
Navigation Difficulty (2)
](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?filters%5Bsentiment_snippet%5D=2072620&qs=pros-and-cons#reviews)

Integrations

**Greenway Health EHR, create\_new\_product**
Not enough data

**NextGen Healthcare EHR**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b2f23d88b5597af7a04392ce28f4d67a/cgm-labdaq.jpg "Product Avatar Image")

CGM LABDAQ

](https://www.g2.com/products/cgm-labdaq/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7cd35d4144d97dcc76cba04e51204e56/doctible.png "Product Avatar Image")

Doctible

](https://www.g2.com/products/doctible/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54bd1abb44a7830dc5314c8bf71876dd/sectra-pacs.jpg "Product Avatar Image")

Sectra PACS

](https://www.g2.com/products/sectra-pacs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db8ac2a9e5baa0fb0b34c9fbf7202fb1/vital-interaction.jpg "Product Avatar Image")

Vital Interaction

](https://www.g2.com/products/vital-interaction/reviews)[
View all
](https://www.g2.com/products/nextgen-healthcare-ehr/integrations)

Screenshots

**Greenway Health EHR, create\_new\_product**
No screenshot available

**NextGen Healthcare EHR**
 ![NextGen Healthcare EHR screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1389284/ProductScreen-NGE-Clinical-AmbientTrainscript-SOPA-Mobile-PinAltSm-536x400.png)

**Ratings**
from reviews

Meets Requirements

**Greenway Health EHR, create\_new\_product**

**6.5** /10

Based on 25 responses

**NextGen Healthcare EHR**

**8.0** /10

Based on 135 responses

Ease of Use

**Greenway Health EHR, create\_new\_product**

**6.7** /10

Based on 25 responses

**NextGen Healthcare EHR**

**7.4** /10

Based on 136 responses

Ease of Setup

**Greenway Health EHR, create\_new\_product**

**5.2** /10

Based on 7 responses

**NextGen Healthcare EHR**

**7.4** /10

Based on 48 responses

Ease of Admin

**Greenway Health EHR, create\_new\_product**

**5.5** /10

Based on 7 responses

**NextGen Healthcare EHR**

**7.5** /10

Based on 37 responses

Quality of Support

**Greenway Health EHR, create\_new\_product**

**6.4** /10

Based on 24 responses

**NextGen Healthcare EHR**

**7.4** /10

Based on 127 responses

Has the product been a good partner in doing business?

**Greenway Health EHR, create\_new\_product**

**4.5** /10

Based on 7 responses

**NextGen Healthcare EHR**

**7.5** /10

Based on 39 responses

Product Direction (% positive)

**Greenway Health EHR, create\_new\_product**

**4.7** /10

Based on 24 responses

**NextGen Healthcare EHR**

**6.8** /10

Based on 129 responses

**Features**
ratings from reviews

Revenue Cycle Management

Not enough data

**7.6** /10

Based on 17 responses

Clinical Documentation

Not enough data

**7.4** /10

Based on 8 responses

EHR

Not enough data

**8.1** /10

Based on 52 responses

Patient Engagement

Not enough data

**7.5** /10

Based on 17 responses

Telemedicine

Not enough data

**8.2** /10

Based on 16 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
35.5%

Mid-Market(51-1000 emp.)
45.2%

Enterprise(\> 1000 emp.)
19.4%

Small-Business(50 or fewer emp.)
35.5%

Mid-Market(51-1000 emp.)
45.2%

Enterprise(\> 1000 emp.)
19.4%

Small-Business(50 or fewer emp.)
38.8%

Mid-Market(51-1000 emp.)
45.9%

Enterprise(\> 1000 emp.)
15.3%

Small-Business(50 or fewer emp.)
38.8%

Mid-Market(51-1000 emp.)
45.9%

Enterprise(\> 1000 emp.)
15.3%

**Reviewers' Industry**

[![Greenway Health EHR, create_new_product](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fae189c4809a1dcb93396fc14bf72a25/greenway-health-ehr-create_new_product.png "Greenway Health EHR, create\_new\_product")](https://www.g2.com/products/greenway-health-ehr-create_new_product/reviews)
Greenway Health EHR, create\_new\_product

Hospital & Health Care
48.4%

Medical Practice
29.0%

Retail
3.2%

Recreational Facilities and Services
3.2%

Professional Training & Coaching
3.2%

Other
12.9%

[![NextGen Healthcare EHR](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83e32754048cef46ee56b61e606f6c13/nextgen-healthcare-ehr.png "NextGen Healthcare EHR")](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)
NextGen Healthcare EHR

Hospital & Health Care
44.6%

Medical Practice
28.0%

Health, Wellness and Fitness
7.7%

Mental Health Care
3.0%

Pharmaceuticals
1.8%

Other
14.9%

Alternatives

**Greenway Health EHR, create\_new\_product Alternatives**

 ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")

[
Epic
](/products/epic/reviews)

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron")

[
Carepatron
](/products/carepatron/reviews)

 ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay")

[
EHRYourWay
](/products/ehryourway/reviews)

**NextGen Healthcare EHR Alternatives**

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Meditech Expanse](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8cefda03c7e01c22f11432b43c022d25/meditech-expanse.jpg "Meditech Expanse")

[
Meditech Expanse
](/products/meditech-expanse/reviews)

 ![eClinicalWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "eClinicalWorks")

[
eClinicalWorks
](/products/eclinicalworks/reviews)

## PrimeSuite vs NextGen Healthcare EHR FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between NextGen Healthcare EHR vs PrimeSuite?

NextGen Healthcare EHR stands out from PrimeSuite with higher reviewer satisfaction across all major dimensions, especially in ease of setup and support.

| [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) | [PrimeSuite](https://www.g2.com/products/greenway-health-primesuite/reviews) |
| --- | --- |
| 3.7/5 (175 reviews) | 2.9/5 (31 reviews) |
| Mid-Market | Mid-Market |
| 7.3 | 5.2 |
| 7.4 | 6.4 |
| Ease of Use | User Friendly |

### How do the pricing models of NextGen Healthcare EHR and PrimeSuite compare?

NextGen Healthcare EHR is rated higher for value by reviewers, with a stronger Price/Cost satisfaction score than PrimeSuite.

- **NextGen Healthcare EHR:** Reviewers describe the platform as offering robust features and reporting for the price, though some mention it can be expensive.
- **PrimeSuite:** Recent reviews highlight dissatisfaction with value, citing frequent additional charges for features and substandard support.
- **Switching reasons:** Reviewers mention switching from PrimeSuite due to increasing errors, workflow disruptions, and dissatisfaction with support and value.

### What are the best alternatives to NextGen Healthcare EHR and PrimeSuite?

Epic, Tebra, and ModMed are the top three alternatives to NextGen Healthcare EHR and PrimeSuite according to G2 rankings.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) | 3.7/5 (175 reviews) | Mid-Market | Reviewers note robust reporting and integrated billing features | Ease of Use |
| [PrimeSuite](https://www.g2.com/products/greenway-health-primesuite/reviews) | 2.9/5 (31 reviews) | Mid-Market | Reviewers cite frequent additional charges and workflow issues | User Friendly |
| [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | — | Comprehensive functionality |
| [Tebra](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | Ease of Use |
| [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5 (362 reviews) | Small-Business | — | Specialty-specific features |

### Which EHR features should I prioritize when comparing NextGen Healthcare EHR and PrimeSuite?

Buyers should prioritize ease of setup, quality of support, ease of use, reporting functionality, and patient portal features when comparing NextGen Healthcare EHR and PrimeSuite.

- **Ease of Setup:** NextGen Healthcare EHR scores 7.3, PrimeSuite 5.2.
- **Quality of Support:** NextGen Healthcare EHR scores 7.4, PrimeSuite 6.4.
- **Ease of Use:** NextGen Healthcare EHR scores 7.4, PrimeSuite 6.7.
- **Reporting Functionality:** NextGen Healthcare EHR is frequently cited for robust reporting in recent reviews; PrimeSuite reviewers mention reporting limitations.
- **Patient Portal:** Both products have reviewer mentions, but NextGen Healthcare EHR is noted for user-friendly patient portal features in recent reviews.

### What are the pros and cons of NextGen Healthcare EHR vs PrimeSuite?

NextGen Healthcare EHR's headline strength is robust reporting and integrated billing, while PrimeSuite is most often cited for user friendliness in older reviews.

- **NextGen Healthcare EHR strengths:** Robust reporting, integrated billing, ease of use (2 all-time mentions), customizability, and helpful support.
- **NextGen Healthcare EHR trade-offs:** Reviewers note difficult navigation (2 all-time mentions), lag, complex setup, and occasional support delays.
- **PrimeSuite strengths:** User friendly interface and ease of navigation in older reviews.
- **PrimeSuite trade-offs:** Recent reviews cite frequent glitches, outdated design, workflow disruptions, and dissatisfaction with support and value.

### Is NextGen Healthcare EHR or PrimeSuite better for small businesses?

NextGen Healthcare EHR is a better fit for small businesses based on reviewer sentiment and market segment alignment.

- **NextGen Healthcare EHR:** Largest segment is Mid-Market, but reviewers highlight ease of use and setup for startup clinics and small practices.
- **PrimeSuite:** Largest segment is Mid-Market, but recent reviews from small practices cite workflow disruptions and support challenges.

### Which EHR platform has better integrations?

Neither NextGen Healthcare EHR nor PrimeSuite has recent reviewer-cited integrations in the data.

- **NextGen Healthcare EHR:** No reviewer-cited integrations in recent reviews.
- **PrimeSuite:** No reviewer-cited integrations in recent reviews.

### How do NextGen Healthcare EHR and PrimeSuite compare on customer support?

NextGen Healthcare EHR outperforms PrimeSuite on Quality of Support by a material margin, with scores of 7.4 versus 6.4.

- **NextGen Healthcare EHR:** Reviewers frequently cite helpful and improved support, though some mention delays and challenges with outsourced support.
- **PrimeSuite:** Recent reviews highlight dissatisfaction with support, describing it as poorly organized and slow to resolve issues.

### Which is easier to implement, NextGen Healthcare EHR or PrimeSuite?

NextGen Healthcare EHR is easier to implement than PrimeSuite, with a 2.1-point higher Ease of Setup score (7.3 vs 5.2).

- **NextGen Healthcare EHR:** Reviewers describe the setup as straightforward for most practices, though some mention complexity for advanced configurations.
- **PrimeSuite:** Reviewers report setup challenges, outdated processes, and a steeper learning curve for new users.

### Which product has better Patient Portal?

NextGen Healthcare EHR is more frequently cited for its Patient Portal features than PrimeSuite.

- **NextGen Healthcare EHR:** Reviewers highlight a user-friendly patient portal with features like record viewing, refill requests, and secure messaging; patient portal is mentioned as a standout feature in recent reviews.
- **PrimeSuite:** Reviewers mention the patient portal as helpful for patient access and communication, but with less frequency and detail than NextGen Healthcare EHR.

## Greenway Health EHR, create\_new\_product vs NextGen Healthcare EHR

When assessing the two solutions, reviewers found NextGen Healthcare EHR easier to use, set up, and administer. Reviewers also preferred doing business with NextGen Healthcare EHR overall.

- Reviewers felt that NextGen Healthcare EHR meets the needs of their business better than Greenway Health EHR, create\_new\_product.
- When comparing quality of ongoing product support, reviewers felt that NextGen Healthcare EHR is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of NextGen Healthcare EHR over Greenway Health EHR, create\_new\_product.