Compare GreenRope and Zoho CRM 
At a Glance
Market Segments
Small-Business (81.1% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Free
GreenRope
Star Rating
(226)4.3 out of 5
Market Segments
Small-Business (81.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 6 pricing plansZoho CRM
Star Rating
(2,894)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in user experience, with many praising its intuitive navigation and seamless integration with other software. Users appreciate how it consolidates sales, support, and customer data into one platform, making it a highly scalable and affordable option.
- Users say that GreenRope stands out for its all-in-one platform that integrates CRM, marketing automation, and sales tools effectively. Reviewers highlight the deep integration that allows for real-time data syncing, which enhances workflow efficiency and reduces the need to switch between multiple applications.
- According to verified reviews, Zoho CRM has a significantly higher G2 Score, indicating greater overall user satisfaction. Many users have noted that it offers a comprehensive set of features at a competitive price, making it a preferred choice for small businesses.
- Reviewers mention that while GreenRope has a strong focus on automation and integration, it faces challenges in areas like ease of setup and user-friendliness. Some users have found the initial configuration to be less straightforward compared to Zoho CRM, which is often praised for its quick implementation process.
- Users highlight that Zoho CRM's support quality, while decent, does not match the high ratings received by GreenRope. Many GreenRope users commend its responsive customer support, which they feel is a significant advantage when troubleshooting issues or seeking guidance.
- G2 reviewers note that both platforms offer strong lead management capabilities, but Zoho CRM is often favored for its robust analytics and reporting features. Users appreciate how Zoho helps track sales performance and marketing ROI, which is crucial for data-driven decision-making.
Pricing
Entry-Level Pricing
GreenRope
Starter
Starting at $99.00
Per Month
500 Contacts,
Unlimited Users,
Unlimited Emails,
All Features
- Marketing Suite :: Drag-and-drop email builder, email campaign optimizer, email marketing tracking; Drag-and-drop marketing automation and customer journey mapping with CRM integration; Survey builder with scoring and automation; Drag-and-drop landing page builder with A/B testing and AI-driven optimization, website builder with e-commerce
- Sales Suite :: Complete CRM with opportunity management, automation, and unlimited data fields; Lead scoring and predictive analytics; Fully integrated contact- and company-driven research tools
- Operations Suite :: Support ticketing system; Event management with registration and payments; Knowledge management wiki with knowledge base; Learning management system with courses, modules, and testing
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
GreenRope
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.6
190
8.4
2,460
Ease of Use
7.4
193
8.3
2,479
Ease of Setup
7.1
133
8.0
1,250
Ease of Admin
7.7
132
8.0
1,019
Quality of Support
9.2
191
7.6
2,253
Has the product been a good partner in doing business?
9.2
126
8.0
995
Product Direction (% positive)
8.8
190
8.0
2,395
Features by Category
Sales Force Automation
8.4
106
|
Verified
8.5
1647
|
Verified
8.0
48
|
Verified
8.3
876
|
Verified
8.1
85
|
Verified
8.2
1566
|
Verified
8.2
87
|
Verified
8.2
1632
|
Verified
7.5
43
|
Verified
7.8
1186
|
Verified
8.0
42
|
Verified
8.4
671
|
Verified
7.5
44
|
Verified
7.9
1217
|
Verified
7.4
41
|
Verified
8.0
1209
|
Verified
7.2
44
|
Verified
8.2
1323
|
Verified
Marketing Automation
8.7
110
|
Verified
8.0
1343
|
Verified
8.6
92
|
Verified
7.9
1304
|
Verified
8.5
91
|
Verified
8.4
1538
|
Verified
8.3
67
|
Verified
7.9
1126
|
Verified
Customer Support
8.4
70
|
Verified
8.0
1201
|
Verified
8.7
70
|
Verified
7.9
1204
|
Verified
8.3
74
|
Verified
7.9
1236
|
Verified
8.2
59
|
Verified
7.8
1068
|
Verified
8.5
57
|
Verified
8.0
1113
|
Verified
Reporting & Analytics
8.3
88
|
Verified
8.2
1510
|
Verified
8.4
100
|
Verified
8.2
1559
|
Verified
7.8
53
|
Verified
8.1
1055
|
Verified
Mobile & Social
7.8
55
|
Verified
8.1
1082
|
Verified
7.4
56
|
Verified
8.0
1091
|
Verified
7.0
54
|
Verified
8.0
1201
|
Verified
Platform
7.8
65
|
Verified
8.1
865
|
Verified
8.3
64
|
Verified
8.1
838
|
Verified
8.3
70
|
Verified
8.4
857
|
Verified
7.9
42
|
Verified
8.1
647
|
Verified
7.0
31
|
Verified
7.8
547
|
Verified
7.9
51
|
Verified
8.1
718
|
Verified
8.3
68
|
Verified
8.4
845
|
Verified
7.8
42
|
Verified
8.1
661
|
Verified
Integration
8.1
70
|
Verified
8.3
651
|
Verified
7.3
42
|
Verified
8.1
640
|
Verified
7.0
39
|
Verified
8.0
600
|
Verified
Generative AI
7.6
11
8.2
180
Agentic AI - CRM
Not enough data
8.0
65
Not enough data
8.3
63
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Email Marketing
8.3
102
|
Verified
Not enough data
8.7
103
|
Verified
Not enough data
8.5
102
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
Online Marketing
8.0
71
|
Verified
Not enough data
8.0
58
|
Verified
Not enough data
8.4
43
|
Verified
Not enough data
8.0
68
|
Verified
Not enough data
7.8
59
Not enough data
Lead Management
8.5
77
|
Verified
Not enough data
8.3
65
Not enough data
8.6
72
|
Verified
Not enough data
8.3
70
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
8.6
71
|
Verified
Not enough data
8.6
71
|
Verified
Not enough data
Campaign Management
8.2
51
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.0
64
|
Verified
Not enough data
8.2
21
Not enough data
Social
7.4
40
|
Verified
Not enough data
7.2
45
|
Verified
Not enough data
7.0
41
|
Verified
Not enough data
7.5
38
|
Verified
Not enough data
7.3
31
|
Verified
Not enough data
Reporting & Analytics
8.6
91
|
Verified
Not enough data
8.6
69
|
Verified
Not enough data
8.2
43
Not enough data
8.3
40
Not enough data
7.9
38
Not enough data
Platform
8.1
61
|
Verified
Not enough data
8.1
61
|
Verified
Not enough data
8.3
67
|
Verified
Not enough data
8.0
33
|
Verified
Not enough data
7.3
26
|
Verified
Not enough data
8.8
59
|
Verified
Not enough data
7.9
34
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.9
60
|
Verified
Not enough data
8.1
35
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Page Customization
8.1
8
|
Verified
Not enough data
7.0
9
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Page Optimization
Not enough data
Not enough data
6.7
5
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
Integrations
Not enough data
Not enough data
8.3
6
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Survey Management
9.5
13
Not enough data
9.4
13
Not enough data
9.1
11
Not enough data
9.2
10
Not enough data
Survey Customization
7.8
9
Not enough data
9.9
12
Not enough data
9.3
10
Not enough data
7.1
7
Not enough data
Survey Insights
8.5
13
Not enough data
8.1
8
Not enough data
7.9
13
Not enough data
9.0
12
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GreenRope and Zoho CRM are categorized as CRM
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
GreenRope
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.7%
Financial Services
6.4%
Computer Software
6.4%
Non-Profit Organization Management
6.0%
Information Technology and Services
4.6%
Other
67.9%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
Why is GreenRope so all-inclusive?
1 Comment
Official Response from GreenRope
We built GreenRope around solving the most common problems that businesses face today. More than just sales, marketing, customer service, HR, and operations,...Read more
No user pricing?
1 Comment
Official Response from GreenRope
GreenRope's subscription pricing is based on the number of active contacts in your account (total contacts minus unsubscribers and bounces). We do this to...Read more
How do you ensure good email deliverability with GreenRope's marketing engine?
1 Comment
Official Response from GreenRope
We have been delivering email for over 17 years for all sizes of companies, from lists in the hundreds to lists in the millions. We are diligent about...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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