Compare Greenhouse and Tracker
At a Glance
Market Segments
Mid-Market (65.8% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Us 1 user/month Per Year
Greenhouse
Star Rating
(3,872)4.4 out of 5
Market Segments
Mid-Market (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plans
Tracker
Star Rating
(135)4.6 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 user/month Per Year
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Tracker excels in customer support, with users praising the "top notch" service and immediate access to help via chat functionality. This level of support is particularly beneficial for small businesses that may require more hands-on assistance.
- Users say that Greenhouse shines in its ease of use, with many highlighting the intuitive navigation and scheduling features that integrate seamlessly with Google Calendar. This functionality helps streamline recruiting tasks, making it a favorite among mid-market companies.
- According to verified reviews, Tracker is noted for its ability to serve as a central hub for businesses, allowing users to consolidate multiple systems into one reliable source. This integration capability is a significant advantage for small businesses looking to improve workflow efficiency.
- Reviewers mention that Greenhouse's initial setup is straightforward, which is a crucial factor for companies that want to get up and running quickly. Users appreciate the pre-built templates and guided onboarding process that facilitate a smooth transition.
- G2 reviewers highlight Tracker's strong performance in customization and integration options, allowing users to tailor the software to their specific needs. This flexibility is particularly valued by small businesses that may have unique recruitment processes.
- Users report that while Greenhouse offers solid features, it sometimes falls short in customer support compared to Tracker. Although users find the service satisfactory, they note that it doesn't match the level of responsiveness and assistance provided by Tracker's support team.
Pricing
Entry-Level Pricing
Greenhouse
Core
Contact Us
Per Year
Bring structure to hiring
- Sourcing & CRM
- Structured interview kits & scorecards
- Scheduling
Tracker
Pro
Contact Us
1 user/month Per Year
INCLUDING ALL CORE FEATURES
- All Core CRM & ATS
- Back Office Features
- Live Client Support
Free Trial
Greenhouse
No trial information availableTracker
Free Trial is available
Ratings
Meets Requirements
8.5
3,219
9.0
116
Ease of Use
8.5
3,265
9.0
117
Ease of Setup
8.1
1,871
8.8
73
Ease of Admin
8.4
1,659
8.8
70
Quality of Support
8.5
2,799
9.5
114
Has the product been a good partner in doing business?
8.7
1,601
9.3
70
Product Direction (% positive)
8.6
3,140
9.5
115
Features by Category
Platform Basics
7.9
435
Not enough data
8.7
468
Not enough data
7.8
471
Not enough data
Platform Data
7.9
456
Not enough data
8.0
458
Not enough data
Platform Content
8.1
450
Not enough data
7.5
417
Not enough data
7.7
413
Not enough data
Platform Additional Functionality
7.8
1169
8.7
46
8.8
614
8.5
41
8.8
1286
8.8
53
8.0
408
Not enough data
7.8
425
Not enough data
Platform
7.8
2230
8.7
61
7.9
2120
8.3
53
7.5
1935
8.5
46
8.3
2177
8.9
58
8.6
2155
8.8
62
7.1
2041
8.2
53
7.4
2158
8.6
61
7.7
2147
8.6
60
Basics
7.7
957
Not enough data
7.9
883
Not enough data
8.6
948
Not enough data
Additional Functionality
8.0
965
Not enough data
7.8
797
Not enough data
7.2
863
Not enough data
Content
7.8
914
Not enough data
7.7
878
Not enough data
Recruiting and Onboarding
7.8
1169
8.7
46
8.4
1242
8.4
45
8.8
1286
8.8
53
Platform
7.8
2230
8.7
61
7.9
2120
8.3
53
7.5
1935
8.5
46
8.3
2177
8.9
58
8.6
2155
8.8
62
7.1
2041
8.2
53
7.4
2158
8.6
61
7.7
2147
8.6
60
Platform Functionality
7.8
1169
8.7
46
8.8
614
8.5
41
8.4
1242
8.4
45
8.8
1286
8.8
53
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
2230
8.7
61
7.9
2120
8.3
53
7.5
1935
8.5
46
8.3
2177
8.9
58
8.6
2155
8.8
62
7.1
2041
8.2
53
7.4
2158
8.6
61
7.7
2147
8.6
60
Candidate Management
Not enough data
8.5
26
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.4
27
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.5
25
|
Verified
Communication
Not enough data
8.5
25
|
Verified
Not enough data
8.8
27
|
Verified
Not enough data
9.0
28
|
Verified
Onboarding
Not enough data
8.2
25
|
Verified
Not enough data
7.8
23
Analytics
Not enough data
8.3
26
|
Verified
Not enough data
8.3
29
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
7.1
301
6.4
12
Recruitment Platform - Recruitment Platforms
8.2
114
Not enough data
7.5
102
Not enough data
8.2
114
Not enough data
8.0
105
Not enough data
7.6
102
Not enough data
8.0
104
Not enough data
Recruitment AI - Recruitment Platforms
6.8
98
Not enough data
6.8
98
Not enough data
6.8
98
Not enough data
Agentic AI - Recruitment Platforms
6.9
53
Not enough data
7.0
52
Not enough data
6.9
53
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sourcing
7.5
2251
8.5
82
7.9
2214
8.4
68
7.9
193
Not enough data
8.8
224
Not enough data
8.0
199
Not enough data
Candidate Management - Applicant Tracking System
8.5
2410
8.5
70
8.8
241
Not enough data
9.0
263
Not enough data
7.7
196
Not enough data
8.3
233
Not enough data
7.9
184
Not enough data
8.2
208
Not enough data
Platform
7.8
2230
8.7
61
7.9
2120
8.3
53
7.5
1935
8.5
46
8.3
2177
8.9
58
8.6
2155
8.8
62
7.1
2041
8.2
53
7.4
2158
8.6
61
7.7
2147
8.6
60
AI - Applicant Tracking Systems (ATS)
6.4
164
Not enough data
6.7
160
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Content
7.9
418
Not enough data
8.1
427
Not enough data
8.2
437
Not enough data
7.9
396
Not enough data
8.5
451
Not enough data
8.4
448
Not enough data
Platform Additional Functionality
8.2
428
Not enough data
7.8
399
Not enough data
7.4
367
Not enough data
8.0
415
Not enough data
8.2
427
Not enough data
Platform Data
7.7
412
Not enough data
8.0
395
Not enough data
8.0
410
Not enough data
Platform
7.8
2230
8.7
61
7.9
2120
8.3
53
7.5
1935
8.5
46
8.3
2177
8.9
58
8.6
2155
8.8
62
7.1
2041
8.2
53
7.4
2158
8.6
61
7.7
2147
8.6
60
Recruiting and Onboarding
8.4
1242
8.4
45
8.2
474
Not enough data
Platform Basics
8.3
292
8.2
24
8.8
304
8.8
28
8.6
303
8.5
24
Platform Content
8.0
284
8.3
23
8.4
298
8.8
25
8.0
287
8.9
24
8.3
292
8.3
23
Platform Performance
8.3
296
8.5
26
8.1
289
8.3
25
8.0
301
8.4
28
Platform Additional Functionality
8.4
306
8.5
27
7.6
289
8.3
27
Categories
Categories
Shared Categories
Greenhouse and Tracker are categorized as Recruitment Marketing, Applicant Tracking Systems (ATS), and Recruitment Platforms
Unique Categories
Greenhouse is categorized as Candidate Relationship Management, Onboarding, and Diversity Recruiting
Tracker is categorized as Staffing and Recruiting Automation
Reviews
Reviewers' Company Size
Greenhouse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.7%
Information Technology and Services
16.1%
Financial Services
5.6%
Marketing and Advertising
4.4%
Staffing and Recruiting
4.3%
Other
50.8%
Staffing and Recruiting
66.4%
Information Technology and Services
12.2%
Legal Services
2.3%
Human Resources
2.3%
Construction
1.5%
Other
15.3%
Alternatives
Discussions
Is Greenhouse a CRM?
7 Comments
AB
Greenhouse is more of an ATS, applicant tracking system, but it does have a CRM page/function. Read more
How do you use Greenhouse to capture information regarding immigration status and alerting People Ops to a visa sponsorship need?
4 Comments
Official Response from Greenhouse
Hi Sean,
Many customers in the Greenhouse community ask questions about immigration status or sponsorship directly on the external application. You can...Read more
What is greenhouse recruiting?
3 Comments
JN
An applicant tracking system that allows for interview scheduling, email and offer templates, and data reporting.Read more
Is the system reliable? Is there any downtime?
3 Comments
Official Response from Tracker
According to our client contracts, we ensure that the platform is available 99.8% of the time during each calendar month. All upgrades are performed outside...Read more
Will the dashboards ever become interactive?
1 Comment
VT
they have a new release with many upgrades as of a couple of weeks ago. You might go back and double check. Not sure exactly what you are looking for in...Read more
How do you keep customer’s data safe?
1 Comment
Official Response from Tracker
We host all of our data with Microsoft Azure, who is an enterprise grade, best in class, data hosting company.Read more
