# Great Recruiters vs Reviews.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that **Reviews.io** excels in customer support, with users highlighting the quick response times and effective problem-solving capabilities of their support team. One user noted, &quot;Always great customer service. Fast responses and really solving issues,&quot; which indicates a strong commitment to user satisfaction.
- **Users say** that **Great Recruiters** offers a streamlined process for gathering employee reviews, making it easy to send requests without manual effort. A reviewer mentioned, &quot;It makes it simple to send out requests to employees,&quot; showcasing its efficiency in enhancing the review collection process.
- **According to verified reviews** , **Reviews.io** provides a user-friendly interface that integrates well with platforms like Shopify, allowing for seamless embedding of reviews. Users appreciate the &quot;simple process to have inappropriate reviews removed,&quot; which adds to the platform&#39;s flexibility and ease of use.
- **Reviewers mention** that **Great Recruiters** has a strong presence in the staffing industry, with many agencies utilizing the platform. This widespread adoption is seen as a positive, as one user stated, &quot;It&#39;s nice to have Great Recruiters automatically send requests,&quot; indicating its effectiveness in the recruitment space.
- **Users highlight** that **Reviews.io** has a robust feature set, including effective product grouping and a good interface, which contributes to a positive user experience. One user remarked on the &quot;great flexibility&quot; of the platform, emphasizing its adaptability to different business needs.
- **G2 reviewers note** that while **Great Recruiters** scores slightly higher in overall ratings, **Reviews.io** has a larger volume of recent reviews, suggesting a more active user base. This could indicate that **Reviews.io** is continuously evolving based on user feedback, as seen in their commitment to improving customer service and product features.



| | Great Recruiters | Reviews.io | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 166 | 649 | 
| **Largest Market Segment** | Small-Business (47.6% of reviews) | Small-Business (85.0% of reviews) | 
| **Entry Level Price** | Starting at $30.00 1 Individual Recruiter PRO With One-Time Purchase | $29.00 300 Review Invites Per Month | 

---
## Top Pros & Cons

### Great Recruiters

Pros:
- Helpful (16 reviews)
- Feedback Management (15 reviews)

Cons:
- Verification Issues (4 reviews)
- Missing Features (3 reviews)

### Reviews.io

Pros:
- Customer Support (91 reviews)
- Helpful (53 reviews)

Cons:
- Expensive (11 reviews)
- Poor Customer Support (8 reviews)

---
## Ratings Comparison
| Rating | Great Recruiters | Reviews.io | 
|---|---|---|
  | **Meets Requirements** | 9.7 (140 reviews) | 9.2 (540 reviews) | 
  | **Ease of Use** | 9.7 (142 reviews) | 8.9 (546 reviews) | 
  | **Ease of Setup** | 9.6 (106 reviews) | 8.6 (414 reviews) | 
  | **Ease of Admin** | 9.7 (79 reviews) | 9.0 (315 reviews) | 
  | **Quality of Support** | 9.8 (132 reviews) | 9.6 (544 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (81 reviews) | 9.4 (315 reviews) | 
  | **Product Direction (% positive)** | 9.8 (137 reviews) | 9.3 (489 reviews) | 

---
## Pricing

### Great Recruiters

#### Entry-Level Pricing

Plan: Individual Recruiter PRO

Price: Starting at $30.00 1 Individual Recruiter PRO With One-Time Purchase

Key Features:
- Get 15 Days Free

[Learn more about Great Recruiters](https://www.g2.com/products/great-recruiters/reviews)

#### Free Trial

Yes

### Reviews.io

#### Entry-Level Pricing

Plan: Essentials 

Price: $29.00 300 Review Invites Per Month

Description: Build trust &amp; drive conversions, it&#39;s easier than ever to get started.

Key Features:
- Product &amp; Company Reviews 
- Photo &amp; Video Reviews 
- Automated Review Collection 

[Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Great Recruiters** | 8.9/10 | 42 |
| **Reviews.io** | N/A | N/A |

#### Analytics

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Net Promoter Score (NPS)** | 9.6 (42 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | Feature Not Available | Not enough data | 
| **Customer Effort Score (CES)** | Feature Not Available | Not enough data | 
| **Gamification** | 9.0 (40 reviews) | Not enough data | 

#### Customization

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Stakeholder Management** | 9.3 (39 reviews) | Not enough data | 
| **Multilanguage Support** | 9.0 (39 reviews) | Not enough data | 
| **Multiple Branding Support** | 9.2 (38 reviews) | Not enough data | 
| **Vertical-specific Solutions** | 9.3 (37 reviews) | Not enough data | 

#### Generative AI

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **AI Text Generation** | 7.7 (28 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (28 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Staffing

| Product | Score | Reviews |
|---|---|---|
| **Great Recruiters** | 8.7/10 | 59 |
| **Reviews.io** | N/A | N/A |

#### Candidate Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Automation** | Feature Not Available | Not enough data | 
| **Filtering** | 8.7 (59 reviews) | Not enough data | 
| **Automated Matching** | Feature Not Available | Not enough data | 
| **Resume Management** | Feature Not Available | Not enough data | 
| **Client Portal** | Feature Not Available | Not enough data | 

#### Communication

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Candidate Portal** | Feature Not Available | Not enough data | 
| **Job Posts** | 8.3 (58 reviews) | Not enough data | 
| **Email Integration** | 9.0 (58 reviews) | Not enough data | 

#### Onboarding

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Onboarding** | Feature Not Available | Not enough data | 
| **Assessments** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Pipeline Dashboards** | Feature Not Available | Not enough data | 
| **Analytics Reports** | Feature Not Available | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Great Recruiters** | N/A | N/A |
| **Reviews.io** | 8.5/10 | 250 |

#### Collection

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Authentication** | Not enough data | 8.3 (126 reviews) | 
| **Review Forms** | Not enough data | 8.8 (227 reviews) ✓ Verified | 
| **Personalization** | Not enough data | 8.6 (221 reviews) ✓ Verified | 
| **Engagement** | Not enough data | 8.6 (212 reviews) ✓ Verified | 
| **Community Q&amp;A** | Not enough data | 8.2 (188 reviews) ✓ Verified | 

#### Agentic AI - Review Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | 

#### Moderation

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 8.9 (212 reviews) ✓ Verified | 
| **Response Types** | Not enough data | 8.8 (205 reviews) ✓ Verified | 
| **Legal Agreements** | Not enough data | 8.3 (177 reviews) ✓ Verified | 

#### Use Cases

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **E-commerce** | Not enough data | 9.0 (198 reviews) ✓ Verified | 
| **Retail** | Not enough data | 8.6 (176 reviews) ✓ Verified | 
| **Customer Service** | Not enough data | 9.0 (205 reviews) ✓ Verified | 

#### Administration

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Incentives** | Not enough data | 7.6 (164 reviews) ✓ Verified | 
| **Syndication** | Not enough data | 8.0 (102 reviews) | 
| **Insights** | Not enough data | 8.4 (173 reviews) ✓ Verified | 
| **Content** | Not enough data | 8.7 (177 reviews) ✓ Verified | 
| **Sampling** | Not enough data | Feature Not Available | 

#### Display Options

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Badges** | Not enough data | 8.5 (172 reviews) ✓ Verified | 
| **Widgets** | Not enough data | 8.9 (198 reviews) ✓ Verified | 
| **Integration &amp; APIs** | Not enough data | 8.8 (193 reviews) ✓ Verified | 
| **Marketing** | Not enough data | 8.5 (174 reviews) ✓ Verified | 

#### Generative AI

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (102 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Great Recruiters** | 9.4/10 | 40 |
| **Reviews.io** | N/A | N/A |

#### Generative AI

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **AI Text Generation** | 8.6 (13 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (13 reviews) | Not enough data | 

#### Survey Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Brand Design Consistency** | 9.8 (35 reviews) | Not enough data | 
| **Survey Deployment** | 9.6 (34 reviews) | Not enough data | 
| **Feedback Collection** | 9.8 (36 reviews) | Not enough data | 
| **Device Responsiveness** | 9.5 (33 reviews) | Not enough data | 

#### Process Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Feedback Aggregation** | 9.7 (33 reviews) | Not enough data | 
| **Trigger Alerts** | 9.4 (34 reviews) | Not enough data | 
| **Real-Time Analysis** | 9.7 (35 reviews) | Not enough data | 
| **Real-Time Action** | 9.7 (35 reviews) | Not enough data | 

#### System Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Security** | 9.4 (29 reviews) | Not enough data | 
| **System Monitoring** | 9.2 (28 reviews) | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Great Recruiters** | 9.6/10 | 86 |
| **Reviews.io** | 8.3/10 | 269 |

#### Consumer Intelligence

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Customer Feedback** | 9.6 (78 reviews) | 9.4 (226 reviews) ✓ Verified | 
| **Competitive Intelligence** | 9.1 (72 reviews) | 8.8 (171 reviews) ✓ Verified | 
| **Sentiment Analysis** | 9.4 (65 reviews) | 8.8 (179 reviews) ✓ Verified | 

#### Reporting

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Revenue Reporting** | Feature Not Available | 7.9 (151 reviews) | 
| **Corporate Reporting** | 9.3 (62 reviews) | 8.2 (159 reviews) ✓ Verified | 
| **Dashboard** | 9.6 (78 reviews) | 9.1 (207 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Social Networks Monitoring** | Feature Not Available | 7.9 (151 reviews) ✓ Verified | 
| **Social Media Management** | Feature Not Available | 8.0 (149 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Feature Not Available | 8.1 (152 reviews) ✓ Verified | 

#### In-House Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Employee Performance** | 9.6 (75 reviews) | Feature Not Available | 
| **Team Workflow** | 9.2 (66 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **AI Text Generation** | 8.2 (36 reviews) | 7.9 (76 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Great Recruiters | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | 10.0 (5 reviews) | 7.8 (26 reviews) | 
| **Multi-step Planning** | 10.0 (5 reviews) | 8.3 (25 reviews) | 
| **Cross-system Integration** | 10.0 (5 reviews) | 8.5 (34 reviews) | 
| **Adaptive Learning** | 10.0 (5 reviews) | 8.2 (25 reviews) | 
| **Proactive Assistance** | 10.0 (5 reviews) | 8.3 (25 reviews) | 
| **Decision Making** | 10.0 (5 reviews) | 8.3 (25 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

**Unique to Great Recruiters (3):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Staffing Software](https://www.g2.com/categories/staffing), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Reviews.io (1):** [Review Management Software](https://www.g2.com/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Great Recruiters | Reviews.io | 
|---|---|---|
| **Small-Business** | 47.6% | 85.0% | 
| **Mid-Market** | 47.6% | 14.2% | 
| **Enterprise** | 4.9% | 0.8% | 

### By Industry

#### Great Recruiters

- **Staffing and Recruiting:** 72.0%
- **Hospital &amp; Health Care:** 14.3%
- **Information Technology and Services:** 5.6%
- **Manufacturing:** 1.2%
- **Consulting:** 0.6%
- **Recreational Facilities and Services:** 0.6%
- **Primary/Secondary Education:** 0.6%
- **Management Consulting:** 0.6%
- **Information Services:** 0.6%
- **Health, Wellness and Fitness:** 0.6%
- **Other:** 3.1%

#### Reviews.io

- **Retail:** 25.7%
- **Apparel &amp; Fashion:** 8.7%
- **Consumer Goods:** 5.7%
- **Health, Wellness and Fitness:** 5.5%
- **Marketing and Advertising:** 3.9%
- **Food &amp; Beverages:** 3.0%
- **Cosmetics:** 2.8%
- **Automotive:** 2.5%
- **Information Technology and Services:** 2.2%
- **Sporting Goods:** 2.0%
- **Other:** 38.0%

---
## Alternatives

### Alternatives to Great Recruiters

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4164 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (418 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [JobDiva](https://www.g2.com/products/jobdiva/reviews) — 4.7/5 stars (1846 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2917 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1498 reviews)

### Alternatives to Reviews.io

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4164 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (412 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (260 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (237 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (148 reviews)
- [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)

---
## Top Discussions

### Great Recruiters

No discussions available for this product.

### Reviews.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/great-recruiters-vs-reviews-io)

