# Great Question vs UserTesting Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UserTesting excels in providing a wide variety of testing options, including websites, prototypes, mobile apps, and surveys, which enhances flexibility for users. Many appreciate the platform's focus on human insights over AI-generated content, making it a preferred choice for those valuing authentic feedback.
- **Users say** Great Question simplifies the user research process significantly, allowing for seamless recruitment, scheduling, and analysis all in one place. This integration has been a game-changer for users who previously juggled multiple tools like Calendly and Zoom, streamlining their workflow considerably.
- **Reviewers mention** that while UserTesting has a higher overall satisfaction score, Great Question boasts a slightly better star rating, indicating that users find it particularly effective for their specific needs, especially in the mid-market segment where it has a strong presence.
- **According to verified reviews** , UserTesting's implementation process is praised for its clarity and ease, with users highlighting the intuitive onboarding experience. This contrasts with Great Question, which, while effective, may require more initial setup for those unfamiliar with its features.
- **Users highlight** that Great Question's support quality is exceptional, with many noting the responsiveness and helpfulness of the support team. This level of service can be crucial for teams needing quick assistance, especially when conducting time-sensitive research.
- **G2 reviewers indicate** that UserTesting's platform is visually appealing and user-friendly, which enhances the overall experience. However, some users feel that Great Question's focus on specific functionalities, like prototype testing and incentive distribution, gives it an edge for product designers looking for comprehensive control over their research processes.



| | Great Question | UserTesting | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 22 | 790 | 
| **Largest Market Segment** | Mid-Market (61.9% of reviews) | Enterprise (41.9% of reviews) | 
| **Entry Level Price** | Starting at $0.00 1 Seats Per Month | Contact Us Per Year | 

---
## Top Pros & Cons

### Great Question

Pros:
- Ease of Use (5 reviews)
- Features (3 reviews)

Cons:
- Limited Opportunities (1 reviews)
- Limited Surveys (1 reviews)

### UserTesting

Pros:
- Ease of Use (90 reviews)
- Helpful (70 reviews)

Cons:
- Missing Features (28 reviews)
- Testing Difficulties (28 reviews)

---
## Ratings Comparison
| Rating | Great Question | UserTesting | 
|---|---|---|
  | **Meets Requirements** | 8.9 (19 reviews) | 8.6 (603 reviews) | 
  | **Ease of Use** | 8.8 (20 reviews) | 8.4 (634 reviews) | 
  | **Ease of Setup** | 8.9 (11 reviews) | 8.6 (300 reviews) | 
  | **Ease of Admin** | 8.9 (9 reviews) | 8.7 (234 reviews) | 
  | **Quality of Support** | 9.7 (19 reviews) | 9.0 (526 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (9 reviews) | 8.8 (229 reviews) | 
  | **Product Direction (% positive)** | 10.0 (20 reviews) | 8.1 (593 reviews) | 

---
## Pricing

### Great Question

#### Entry-Level Pricing

Plan: Free

Price: Starting at $0.00 1 Seats Per Month

Description: For individuals just getting started.

Key Features:
- Interview scheduling

[Learn more about Great Question](https://www.g2.com/products/great-question/reviews)

#### Free Trial

Yes

### UserTesting

#### Entry-Level Pricing

Plan: Team-based Unlimited 

Price: Contact Us Per Year

Description: With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.

Key Features:
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery

[Browse all 2 editions](https://www.g2.com/products/usertesting/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | 8.1/10 | 17 |
| **UserTesting** | 7.5/10 | 466 |

#### User Response Methods

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Survey** | 7.9 (17 reviews) | 7.5 (319 reviews) ✓ Verified | 
| **Video Snippets** | 8.8 (15 reviews) | 8.6 (376 reviews) ✓ Verified | 
| **Video Interview** | 9.1 (17 reviews) | 8.7 (298 reviews) ✓ Verified | 
| **Photo Submission** | 7.2 (15 reviews) | 7.1 (183 reviews) ✓ Verified | 
| **Text/Notes** | 8.1 (17 reviews) | 8.2 (352 reviews) ✓ Verified | 

#### Participant Selection

| Feature | Great Question | UserTesting | 
|---|---|---|
| **In-App** | Feature Not Available | 7.4 (126 reviews) | 
| **In-Store** | Feature Not Available | 5.5 (81 reviews) | 
| **On-Site** | Feature Not Available | 6.9 (107 reviews) | 
| **Recruitment Pool** | Feature Not Available | 8.1 (376 reviews) ✓ Verified | 

#### Insights

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Analytics** | 8.8 (16 reviews) | 7.7 (346 reviews) ✓ Verified | 
| **Collaboration** | 7.8 (17 reviews) | 7.7 (312 reviews) ✓ Verified | 
| **Sorting** | 7.6 (14 reviews) | 7.4 (313 reviews) ✓ Verified | 

#### Generative AI

| Feature | Great Question | UserTesting | 
|---|---|---|
| **AI Text Summarization** | 7.6 (12 reviews) | 6.6 (84 reviews) | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **UserTesting** | 7.9/10 | 259 |

#### Feedback Source

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Invitation** | Not enough data | 8.0 (114 reviews) | 
| **Survey Link** | Not enough data | 8.3 (132 reviews) | 
| **App** | Not enough data | 8.4 (131 reviews) | 
| **Widget** | Not enough data | 7.7 (83 reviews) | 
| **Recruitment Pool** | Not enough data | 8.3 (155 reviews) | 

#### Feedback Management

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Media Library** | Not enough data | 7.7 (144 reviews) | 
| **Sorting** | Not enough data | 7.7 (159 reviews) | 
| **Sharing** | Not enough data | 8.2 (177 reviews) | 
| **Privacy** | Not enough data | 8.2 (162 reviews) | 

#### Insights

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Human Transcription** | Not enough data | Feature Not Available | 
| **Computer Transcription** | Not enough data | 7.3 (162 reviews) | 
| **Analytics** | Not enough data | 7.7 (173 reviews) | 

#### Agentic AI - Demo Automation

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **UserTesting** | 6.6/10 | 25 |

#### Analytics

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 6.8 (20 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 6.7 (19 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 6.8 (18 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Customization

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 6.9 (18 reviews) | 
| **Multilanguage Support** | Not enough data | 6.2 (17 reviews) | 
| **Multiple Branding Support** | Not enough data | 6.2 (18 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 5.8 (17 reviews) | 

#### Generative AI

| Feature | Great Question | UserTesting | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | 7.3 (19 reviews) | 

#### Agentic AI - Experience Management

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **UserTesting** | N/A | N/A |

#### Management

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Team Collaboration** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Note Taking** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **UserTesting** | 6.4/10 | 29 |

#### Survey Management

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Survey Builder** | Not enough data | 6.1 (22 reviews) | 
| **Question Types** | Not enough data | 7.9 (24 reviews) | 
| **Templates** | Not enough data | 6.5 (22 reviews) | 
| **Survey Distribution** | Not enough data | 6.5 (24 reviews) | 

#### Survey Customization

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 6.0 (25 reviews) | 
| **Branding** | Not enough data | 5.8 (24 reviews) | 
| **Multimedia Support** | Not enough data | 6.5 (24 reviews) | 
| **Multilingual Surveys** | Not enough data | 4.9 (23 reviews) | 

#### Survey Insights

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 6.3 (24 reviews) | 
| **BI Tools Integration** | Not enough data | Feature Not Available | 
| **Data Exporting** | Not enough data | 7.1 (24 reviews) | 
| **Permissions** | Not enough data | 6.8 (24 reviews) | 

#### Agentic AI - Survey

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **UserTesting** | 8.2/10 | 155 |

#### Generative AI

| Feature | Great Question | UserTesting | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.7 (5 reviews) | 
| **AI Text Summarization** | Not enough data | 6.4 (6 reviews) | 

#### Survey Management

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | 9.0 (35 reviews) ✓ Verified | 
| **Survey Deployment** | Not enough data | 8.3 (83 reviews) ✓ Verified | 
| **Feedback Collection** | Not enough data | 8.6 (107 reviews) ✓ Verified | 
| **Device Responsiveness** | Not enough data | 8.5 (100 reviews) ✓ Verified | 

#### Process Management

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | 8.0 (102 reviews) ✓ Verified | 
| **Trigger Alerts** | Not enough data | Feature Not Available | 
| **Real-Time Analysis** | Not enough data | 8.3 (82 reviews) ✓ Verified | 
| **Real-Time Action** | Not enough data | Feature Not Available | 

#### System Management

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Security** | Not enough data | 8.8 (89 reviews) ✓ Verified | 
| **System Monitoring** | Not enough data | 9.2 (15 reviews) ✓ Verified | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **UserTesting** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Feature Not Available | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Feature Not Available | 

#### Audience Access - Consumer Insights Platforms

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Great Question | UserTesting | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Great Question | UserTesting | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Feature Not Available | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Great Question (1):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories)

**Unique to UserTesting (5):** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Experience Management Software](https://www.g2.com/categories/experience-management), [Survey Software](https://www.g2.com/categories/survey), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Great Question | UserTesting | 
|---|---|---|
| **Small-Business** | 14.3% | 20.0% | 
| **Mid-Market** | 61.9% | 38.1% | 
| **Enterprise** | 23.8% | 41.9% | 

### By Industry

#### Great Question

- **Information Technology and Services:** 19.0%
- **Financial Services:** 19.0%
- **Computer Software:** 14.3%
- **Consulting:** 9.5%
- **Leisure, Travel & Tourism:** 9.5%
- **Health, Wellness and Fitness:** 9.5%
- **E-Learning:** 4.8%
- **Education Management:** 4.8%
- **Design:** 4.8%
- **Computer & Network Security:** 4.8%

#### UserTesting

- **Financial Services:** 10.3%
- **Computer Software:** 9.8%
- **Information Technology and Services:** 8.8%
- **Retail:** 6.5%
- **Consumer Goods:** 3.8%
- **Health, Wellness and Fitness:** 3.7%
- **Marketing and Advertising:** 3.6%
- **Design:** 3.4%
- **Insurance:** 3.2%
- **Internet:** 3.2%
- **Other:** 43.8%

---
## Alternatives

### Alternatives to Great Question

- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (522 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Userback](https://www.g2.com/products/userback/reviews) — 4.7/5 stars (285 reviews)
- [Discuss](https://www.g2.com/products/discuss/reviews) — 4.7/5 stars (277 reviews)
- [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (253 reviews)
- [CleverX](https://www.g2.com/products/cleverx/reviews) — 4.4/5 stars (253 reviews)
- [UserVoice](https://www.g2.com/products/uservoice/reviews) — 4.5/5 stars (243 reviews)

### Alternatives to UserTesting

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- [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (178 reviews)
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- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Userback](https://www.g2.com/products/userback/reviews) — 4.7/5 stars (285 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [WEVO](https://www.g2.com/products/wevo/reviews) — 4.7/5 stars (71 reviews)

---
## Top Discussions

### Great Question

No discussions available for this product.

### UserTesting

- Title: [Does user testing record your face?](https://www.g2.com/discussions/does-user-testing-record-your-face) — 2 comments
  > **Top comment:** "Not always, if they need to do so, it will be mentioned in the screeners and/or in the terms and conditions before starting the test."
- Title: [Will you consider building out videos and demos for specific prospective users?](https://www.g2.com/discussions/will-you-consider-building-out-videos-and-demos-for-specific-prospective-users) — 2 comments, 1 upvote
  > **Top comment:** "The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. "
- Title: [What does user testing do?](https://www.g2.com/discussions/what-does-user-testing-do) — 1 comment
  > **Top comment:** "Best-in-class companies rely on UserTesting to gain valuable insight into their products from people. Every day, new testing opportunities are released from..."
- Title: [Does user testing really pay?](https://www.g2.com/discussions/does-user-testing-really-pay) — 1 comment
  > **Top comment:** "Yes! UserTesting allows contributors the opportunity to earn extra money in your spare time by providing your opinions and thoughts on products, apps, and..."
- Title: [Can i earn by testing your products as a user?](https://www.g2.com/discussions/50313-can-i-earn-by-testing-your-products-as-a-user) — 1 comment, 1 upvote
  > **Top comment:** "Yes, you can apply to join the UserTesting panel of participants and get paid for completing tests that you qualify for. Learn more here:..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/great-question-vs-usertesting)