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Compare Great Question and User Interviews 
Featured Products
At a Glance
Market Segments
Mid-Market (61.9% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
Starting at $0.00 1 Seats Per Month
$49.00
Great Question
Star Rating
(22)4.7 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 1 Seats Per Month
Learn more about Great QuestionUser Interviews
Star Rating
(1,045)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that User Interviews excels in overall user satisfaction, reflected in its significantly higher G2 Score. Users appreciate the platform's user-friendly interface and efficient customer support, making it a reliable choice for conducting user research.
- Users say that Great Question offers a comprehensive suite of tools for user research, allowing for seamless recruitment, scheduling, and analysis. However, some users have noted that transitioning from multiple tools to a single platform can be a challenge, especially for those used to a more fragmented approach.
- Reviewers mention that User Interviews has a straightforward setup process, with many highlighting its intuitive UI that simplifies onboarding. This ease of setup is a significant advantage for teams looking to get started quickly without extensive training.
- According to verified reviews, Great Question shines in its ability to provide complete control over the research process, from user recruitment to prototype testing. Users have praised its all-in-one functionality, which streamlines their workflow compared to using multiple separate tools.
- Users highlight that while User Interviews has a robust support system, Great Question's customer support is rated even higher, with users noting that they feel well-supported throughout their research projects. This can be a deciding factor for teams that prioritize responsive assistance.
- Reviewers note that User Interviews has a larger volume of recent reviews, indicating a more active user base and up-to-date feedback. This contrasts with Great Question, which has fewer recent reviews, suggesting that potential users may want to consider the current user experience more carefully.
Pricing
Entry-Level Pricing
Great Question
Free
Starting at $0.00
1 Seats Per Month
For individuals just getting started.
- Interview scheduling
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Great Question
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
8.9
19
8.9
573
Ease of Use
8.8
20
9.0
592
Ease of Setup
8.9
11
8.6
209
Ease of Admin
8.9
9
9.0
114
Quality of Support
9.7
19
9.1
527
Has the product been a good partner in doing business?
10.0
9
9.1
114
Product Direction (% positive)
10.0
20
9.3
588
Features by Category
User Response Methods
7.9
17
7.5
225
|
Verified
8.8
15
6.2
195
9.1
17
8.2
224
7.2
15
5.9
192
8.1
17
6.6
203
Participant Selection
Feature Not Available
6.9
197
Feature Not Available
4.9
48
Feature Not Available
6.0
188
Feature Not Available
8.1
217
|
Verified
Insights
8.8
16
6.7
189
|
Verified
7.8
17
6.9
198
|
Verified
7.6
14
6.8
197
|
Verified
Generative AI
7.6
12
5.0
75
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Categories
Categories
Shared Categories
Great Question and User Interviews are categorized as User Research
Unique Categories
Great Question is categorized as User Research Repositories
User Interviews is categorized as Survey
Reviews
Reviewers' Company Size
Great Question
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.0%
Financial Services
19.0%
Computer Software
14.3%
Consulting
9.5%
Leisure, Travel & Tourism
9.5%
Other
28.6%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
Great Question has no discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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