# Great Question vs User Interviews Comparison
---
## AI Generated Summary
- **G2 reviewers report** that User Interviews excels in overall user satisfaction, reflected in its significantly higher G2 Score. Users appreciate the platform's **user-friendly interface** and efficient customer support, making it a reliable choice for conducting user research.
- **Users say** that Great Question offers a comprehensive suite of tools for user research, allowing for seamless **recruitment, scheduling, and analysis**. However, some users have noted that transitioning from multiple tools to a single platform can be a challenge, especially for those used to a more fragmented approach.
- **Reviewers mention** that User Interviews has a straightforward setup process, with many highlighting its **intuitive UI** that simplifies onboarding. This ease of setup is a significant advantage for teams looking to get started quickly without extensive training.
- **According to verified reviews** , Great Question shines in its ability to provide complete control over the research process, from **user recruitment to prototype testing**. Users have praised its all-in-one functionality, which streamlines their workflow compared to using multiple separate tools.
- **Users highlight** that while User Interviews has a robust support system, Great Question's customer support is rated even higher, with users noting that they feel **well-supported** throughout their research projects. This can be a deciding factor for teams that prioritize responsive assistance.
- **Reviewers note** that User Interviews has a larger volume of recent reviews, indicating a more active user base and up-to-date feedback. This contrasts with Great Question, which has fewer recent reviews, suggesting that potential users may want to consider the current user experience more carefully.



| | Great Question | User Interviews | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 22 | 1,047 | 
| **Largest Market Segment** | Mid-Market (61.9% of reviews) | Small-Business (52.7% of reviews) | 
| **Entry Level Price** | Starting at $0.00 1 Seats Per Month | $49.00 | 

---
## Top Pros & Cons

### Great Question

Pros:
- Ease of Use (5 reviews)
- Features (3 reviews)

Cons:
- Limited Opportunities (1 reviews)
- Limited Surveys (1 reviews)

### User Interviews

Pros:
- Ease of Use (102 reviews)
- Customer Support (58 reviews)

Cons:
- Survey Issues (28 reviews)
- Limited Customization (18 reviews)

---
## Ratings Comparison
| Rating | Great Question | User Interviews | 
|---|---|---|
  | **Meets Requirements** | 8.9 (19 reviews) | 8.9 (572 reviews) | 
  | **Ease of Use** | 8.8 (20 reviews) | 9.0 (591 reviews) | 
  | **Ease of Setup** | 8.9 (11 reviews) | 8.6 (209 reviews) | 
  | **Ease of Admin** | 8.9 (9 reviews) | 9.0 (115 reviews) | 
  | **Quality of Support** | 9.7 (19 reviews) | 9.1 (525 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (9 reviews) | 9.1 (115 reviews) | 
  | **Product Direction (% positive)** | 10.0 (20 reviews) | 9.3 (587 reviews) | 

---
## Pricing

### Great Question

#### Entry-Level Pricing

Plan: Free

Price: Starting at $0.00 1 Seats Per Month

Description: For individuals just getting started.

Key Features:
- Interview scheduling

[Learn more about Great Question](https://www.g2.com/products/great-question/reviews)

#### Free Trial

Yes

### User Interviews

#### Entry-Level Pricing

Plan: Recruit Pay As You Go

Price: $49.00

Description: For teams doing occasional research.

Key Features:
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation

[Browse all 5 editions](https://www.g2.com/products/user-interviews/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | 8.1/10 | 17 |
| **User Interviews** | 6.6/10 | 553 |

#### User Response Methods

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Survey** | 7.9 (17 reviews) | 7.5 (223 reviews) ✓ Verified | 
| **Video Snippets** | 8.8 (15 reviews) | 6.2 (193 reviews) | 
| **Video Interview** | 9.1 (17 reviews) | 8.2 (223 reviews) | 
| **Photo Submission** | 7.2 (15 reviews) | 5.9 (190 reviews) | 
| **Text/Notes** | 8.1 (17 reviews) | 6.6 (202 reviews) | 

#### Participant Selection

| Feature | Great Question | User Interviews | 
|---|---|---|
| **In-App** | Feature Not Available | 6.9 (195 reviews) | 
| **In-Store** | Feature Not Available | 4.9 (48 reviews) | 
| **On-Site** | Feature Not Available | 6.0 (187 reviews) | 
| **Recruitment Pool** | Feature Not Available | 8.1 (215 reviews) ✓ Verified | 

#### Insights

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Analytics** | 8.8 (16 reviews) | 6.7 (188 reviews) ✓ Verified | 
| **Collaboration** | 7.8 (17 reviews) | 6.9 (197 reviews) ✓ Verified | 
| **Sorting** | 7.6 (14 reviews) | 6.7 (196 reviews) ✓ Verified | 

#### Generative AI

| Feature | Great Question | User Interviews | 
|---|---|---|
| **AI Text Summarization** | 7.6 (12 reviews) | 4.9 (74 reviews) | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Management

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Team Collaboration** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Note Taking** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Great Question** | N/A | N/A |
| **User Interviews** | 7.7/10 | 534 |

#### Survey Management

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Survey Builder** | Not enough data | 8.3 (179 reviews) | 
| **Question Types** | Not enough data | 8.5 (226 reviews) | 
| **Templates** | Not enough data | 8.2 (170 reviews) | 
| **Survey Distribution** | Not enough data | 8.6 (188 reviews) | 

#### Survey Customization

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 7.7 (160 reviews) | 
| **Branding** | Not enough data | 8.0 (161 reviews) | 
| **Multimedia Support** | Not enough data | 7.9 (165 reviews) | 
| **Multilingual Surveys** | Not enough data | Feature Not Available | 

#### Survey Insights

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Feature Not Available | 
| **BI Tools Integration** | Not enough data | Feature Not Available | 
| **Data Exporting** | Not enough data | 8.4 (147 reviews) | 
| **Permissions** | Not enough data | 8.5 (162 reviews) | 

#### Agentic AI - Survey

| Feature | Great Question | User Interviews | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 6.2 (10 reviews) | 
| **Decision Making** | Not enough data | 7.4 (11 reviews) | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Great Question (1):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories)

**Unique to User Interviews (1):** [Survey Software](https://www.g2.com/categories/survey)


---
## Reviewer Demographics

### By Company Size

| Segment | Great Question | User Interviews | 
|---|---|---|
| **Small-Business** | 14.3% | 52.7% | 
| **Mid-Market** | 61.9% | 25.0% | 
| **Enterprise** | 23.8% | 22.2% | 

### By Industry

#### Great Question

- **Information Technology and Services:** 19.0%
- **Financial Services:** 19.0%
- **Computer Software:** 14.3%
- **Consulting:** 9.5%
- **Leisure, Travel & Tourism:** 9.5%
- **Health, Wellness and Fitness:** 9.5%
- **E-Learning:** 4.8%
- **Education Management:** 4.8%
- **Design:** 4.8%
- **Computer & Network Security:** 4.8%

#### User Interviews

- **Information Technology and Services:** 11.0%
- **Computer Software:** 9.5%
- **Market Research:** 8.4%
- **Financial Services:** 5.5%
- **Research:** 4.4%
- **Hospital & Health Care:** 3.9%
- **Accounting:** 3.1%
- **Retail:** 2.8%
- **Health, Wellness and Fitness:** 2.7%
- **Education Management:** 2.4%
- **Other:** 46.4%

---
## Alternatives

### Alternatives to Great Question

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (789 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (523 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Userback](https://www.g2.com/products/userback/reviews) — 4.7/5 stars (284 reviews)
- [Discuss](https://www.g2.com/products/discuss/reviews) — 4.7/5 stars (277 reviews)
- [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (253 reviews)
- [CleverX](https://www.g2.com/products/cleverx/reviews) — 4.4/5 stars (253 reviews)
- [UserVoice](https://www.g2.com/products/uservoice/reviews) — 4.5/5 stars (243 reviews)

### Alternatives to User Interviews

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (789 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (523 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23535 reviews)
- [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (178 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5114 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)

---
## Top Discussions

### Great Question

No discussions available for this product.

### User Interviews

- Title: [How many user interviews should you do?](https://www.g2.com/discussions/how-many-user-interviews-should-you-do) — 2 comments
  > **Top comment:** "as many as your knowledge/data set would benefit"
- Title: [What do user interviews pay?](https://www.g2.com/discussions/what-do-user-interviews-pay) — 2 comments
  > **Top comment:** "User interviews is one of the best apps I have ever participated in. 90 9% of the time you are giving your own choice of what gift card you would like and..."
- Title: [Why is a user interview important?](https://www.g2.com/discussions/why-is-a-user-interview-important) — 1 comment
  > **Top comment:** "Because individual  user stories come together to help us understand the big picture on how to create and improve products and services."
- Title: [How do you recruit a user for an interview?](https://www.g2.com/discussions/how-do-you-recruit-a-user-for-an-interview) — 1 comment
  > **Top comment:** "I often share with family and friends how much enjoyment I get from doing my user interviews. I share the pleasure of helping a business do better. I learn..."
- Title: [Why is Amazon credit the main form of payment?](https://www.g2.com/discussions/31513-why-is-amazon-credit-the-main-form-of-payment) — 1 comment, 1 upvote
  > **Top comment:** "We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/great-question-vs-user-interviews)