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Compare Grayscale and iCIMS 
Featured Products
At a Glance
Market Segments
Enterprise (49.6% of reviews)
Enterprise (60.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Grayscale
Star Rating
(502)4.5 out of 5
Market Segments
Enterprise (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GrayscaleiCIMS
Star Rating
(785)4.1 out of 5
Market Segments
Enterprise (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about iCIMSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Grayscale excels in user experience, particularly with its intuitive communication features. Users appreciate the ability to send messages directly to candidates' mobile devices, which significantly enhances response times and simplifies the hiring process.
- According to verified reviews, iCIMS is recognized for its robust reporting capabilities. Users highlight the flexibility and intuitiveness of its reporting functions, which help identify gaps in processes and improve both candidate and hiring manager experiences.
- Users say that Grayscale's ease of use is a standout feature, with many praising its straightforward interface and quick setup. Reviewers mention that the tool makes scheduling interviews seamless, which is crucial for maintaining momentum in the hiring process.
- Reviewers mention that while iCIMS has strong applicant tracking features, it faces challenges in user satisfaction compared to Grayscale. Users have noted that the platform can be less intuitive, which may lead to a steeper learning curve for new users.
- G2 reviewers highlight that Grayscale's quality of support is notably high, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This contrasts with iCIMS, where some users have reported mixed experiences with support quality.
- According to recent feedback, iCIMS is favored by larger enterprises, but it may not meet the specific needs of all users as effectively as Grayscale. Users have pointed out that Grayscale's features are more aligned with modern recruiting practices, making it a better fit for companies looking for innovative solutions.
Pricing
Entry-Level Pricing
Grayscale
No pricing availableiCIMS
No pricing availableFree Trial
Grayscale
Free Trial is available
iCIMS
No trial information availableRatings
Meets Requirements
9.0
440
8.3
684
Ease of Use
9.2
451
8.0
697
Ease of Setup
9.2
197
7.4
417
Ease of Admin
9.2
107
7.7
404
Quality of Support
9.3
377
7.9
636
Has the product been a good partner in doing business?
9.4
103
8.1
398
Product Direction (% positive)
9.6
438
8.2
680
Features by Category
Basics
8.3
301
7.7
120
8.4
289
Feature Not Available
9.0
327
7.8
114
Additional Functionality
8.7
329
7.7
118
8.2
278
7.8
98
8.5
306
6.6
102
Content
8.9
320
7.3
105
7.8
272
7.2
101
Recruiting and Onboarding
8.3
339
7.8
419
|
Verified
8.7
353
7.5
425
|
Verified
8.2
335
8.6
463
|
Verified
Platform
8.2
103
7.9
436
|
Verified
8.6
100
7.5
346
|
Verified
8.2
92
7.3
275
|
Verified
8.9
106
8.1
440
|
Verified
9.0
107
8.2
430
|
Verified
8.9
102
6.9
346
|
Verified
8.3
98
7.8
432
|
Verified
8.5
103
8.2
441
|
Verified
Platform Basics
8.4
207
Not enough data
9.1
219
Not enough data
Platform Content
9.0
219
Not enough data
8.6
215
Not enough data
8.3
112
Not enough data
8.2
209
Not enough data
8.4
215
Not enough data
Platform Performance
8.4
212
Not enough data
8.5
208
Not enough data
Platform
8.2
103
7.9
436
|
Verified
8.6
100
7.5
346
|
Verified
8.2
92
7.3
275
|
Verified
8.9
106
8.1
440
|
Verified
9.0
107
8.2
430
|
Verified
8.9
102
6.9
346
|
Verified
8.3
98
7.8
432
|
Verified
8.5
103
8.2
441
|
Verified
Platform Functionality
8.3
339
7.8
419
|
Verified
7.9
201
8.4
402
|
Verified
8.7
353
7.5
425
|
Verified
8.2
335
8.6
463
|
Verified
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.2
103
7.9
436
|
Verified
8.6
100
7.5
346
|
Verified
8.2
92
7.3
275
|
Verified
8.9
106
8.1
440
|
Verified
9.0
107
8.2
430
|
Verified
8.9
102
6.9
346
|
Verified
8.3
98
7.8
432
|
Verified
8.5
103
8.2
441
|
Verified
Operations
Not enough data
6.9
19
Not enough data
8.5
20
Not enough data
7.2
16
Not enough data
7.9
22
Not enough data
7.5
19
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Event Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
6.9
7
Not enough data
7.6
7
Career pathing
Not enough data
7.6
17
Not enough data
6.0
15
Opportunity matching
Not enough data
6.9
15
Not enough data
6.6
15
Analytics and integrations
Not enough data
7.3
15
Not enough data
7.2
17
Not enough data
7.7
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
5.7
12
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sourcing
Not enough data
7.7
349
Not enough data
7.7
337
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Candidate Management - Applicant Tracking System
Not enough data
7.6
283
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.0
5
Not enough data
4.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Platform
8.2
103
7.9
436
|
Verified
8.6
100
7.5
346
|
Verified
8.2
92
7.3
275
|
Verified
8.9
106
8.1
440
|
Verified
9.0
107
8.2
430
|
Verified
8.9
102
6.9
346
|
Verified
8.3
98
7.8
432
|
Verified
8.5
103
8.2
441
|
Verified
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Content
Not enough data
8.1
154
Not enough data
8.1
147
Not enough data
8.4
148
Not enough data
7.8
129
Not enough data
8.4
140
Not enough data
8.4
145
Platform Additional Functionality
Not enough data
7.9
141
Not enough data
6.8
95
Not enough data
6.9
96
Not enough data
8.0
145
Not enough data
7.9
144
Platform Data
Not enough data
7.4
121
Not enough data
7.6
135
Not enough data
7.8
126
Platform
8.2
103
7.9
436
|
Verified
8.6
100
7.5
346
|
Verified
8.2
92
7.3
275
|
Verified
8.9
106
8.1
440
|
Verified
9.0
107
8.2
430
|
Verified
8.9
102
6.9
346
|
Verified
8.3
98
7.8
432
|
Verified
8.5
103
8.2
441
|
Verified
Recruiting and Onboarding
8.7
353
7.5
425
|
Verified
Not enough data
8.2
319
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
33
|
Verified
Not enough data
7.7
35
|
Verified
Not enough data
7.2
35
|
Verified
Platform Content
Not enough data
6.8
31
|
Verified
Not enough data
6.9
37
|
Verified
Not enough data
7.1
35
|
Verified
Not enough data
6.5
34
|
Verified
Platform Performance
Not enough data
7.4
36
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.5
35
|
Verified
Platform Additional Functionality
Not enough data
7.9
36
|
Verified
Not enough data
6.2
33
|
Verified
Categories
Categories
Shared Categories
Grayscale and iCIMS are categorized as Candidate Relationship Management and Recruiting Automation
Unique Categories
iCIMS is categorized as Recruitment Platforms, Applicant Tracking Systems (ATS), Recruitment Marketing, Onboarding, Talent Marketplace Platforms, Virtual Career Fair Platforms, and Healthcare HR
Reviews
Reviewers' Company Size
Grayscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iCIMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
19.2%
Staffing and Recruiting
18.8%
Human Resources
5.0%
Retail
3.8%
Computer Software
3.8%
Other
49.4%
Hospital & Health Care
13.9%
Information Technology and Services
8.0%
Staffing and Recruiting
4.7%
Human Resources
3.6%
Retail
3.2%
Other
66.6%
Alternatives
Discussions
Is there anyway that Grayscale can implement voice messages?
1 Comment
AZ
Hey Angie! I love the feedback - I'll relay this to management and see what they think 😁Read more
Grayscale has no more discussions with answers
iCIMS has no more discussions with answers
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