Compare Grayscale and ICIMS 
Featured Products
At a Glance
Market Segments
Enterprise (49.7% of reviews)
Enterprise (55.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Grayscale
Star Rating
(503)4.5 out of 5
Market Segments
Enterprise (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GrayscaleICIMS
Star Rating
(986)4.2 out of 5
Market Segments
Enterprise (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ICIMSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Grayscale excels in user engagement, particularly with its real-time communication features. Users appreciate the direct text messaging capabilities, which enhance candidate interaction and streamline the hiring process, making it a standout for recruiters looking for efficient communication tools.
- According to verified reviews, iCIMS is praised for its robust applicant tracking system and user-friendly interface. Reviewers highlight the seamless automation between candidate stages and reference checks, which significantly speeds up the hiring process, allowing companies to close offers faster in competitive markets.
- Users say that Grayscale's ease of use is a major advantage, with many noting its intuitive design and mobile texting feature as game changers for recruitment. This simplicity helps recruiters manage their workflows more effectively, making it a preferred choice for those who prioritize user experience.
- Reviewers mention that while iCIMS has a strong presence in the enterprise market, it faces challenges with setup and configuration. Some users have reported difficulties in customizing the platform to fit their specific needs, which can hinder the overall experience for new users.
- G2 reviewers highlight that Grayscale's support quality is notably high, with users appreciating the responsive customer service. This level of support can be crucial for organizations that require quick resolutions to issues, enhancing overall satisfaction with the product.
- According to recent feedback, iCIMS users commend the platform's comprehensive reporting capabilities, which help in tracking performance metrics effectively. However, some users feel that Grayscale offers a more modern approach to reporting, making it easier to visualize data and insights for better decision-making.
Pricing
Entry-Level Pricing
Grayscale
No pricing availableICIMS
No pricing availableFree Trial
Grayscale
Free Trial is available
ICIMS
No trial information availableRatings
Meets Requirements
9.0
441
8.5
867
Ease of Use
9.2
452
8.2
881
Ease of Setup
9.2
198
7.8
533
Ease of Admin
9.2
107
8.1
524
Quality of Support
9.3
378
8.1
805
Has the product been a good partner in doing business?
9.4
103
8.4
516
Product Direction (% positive)
9.6
439
8.4
855
Features by Category
Basics
8.3
301
7.7
120
8.4
289
Feature Not Available
9.0
327
7.8
114
Additional Functionality
8.7
329
7.7
118
8.2
278
7.8
98
8.5
306
6.6
102
Content
8.9
320
7.3
105
7.8
272
7.2
101
Recruiting and Onboarding
8.3
339
7.8
443
|
Verified
8.7
354
7.5
427
|
Verified
8.2
335
8.6
484
|
Verified
Platform
8.2
103
7.9
477
|
Verified
8.6
100
7.6
369
|
Verified
8.2
92
7.4
298
|
Verified
8.9
106
8.2
489
|
Verified
9.0
107
8.3
482
|
Verified
8.9
102
7.0
375
|
Verified
8.3
98
8.0
486
|
Verified
8.5
103
8.3
496
|
Verified
Platform Basics
8.4
207
Not enough data
9.1
219
Not enough data
Platform Content
9.0
219
Not enough data
8.6
215
Not enough data
8.3
112
Not enough data
8.2
209
Not enough data
8.4
215
Not enough data
Platform Performance
8.4
212
Not enough data
8.5
208
Not enough data
Platform
8.2
103
7.9
477
|
Verified
8.6
100
7.6
369
|
Verified
8.2
92
7.4
298
|
Verified
8.9
106
8.2
489
|
Verified
9.0
107
8.3
482
|
Verified
8.9
102
7.0
375
|
Verified
8.3
98
8.0
486
|
Verified
8.5
103
8.3
496
|
Verified
Platform Functionality
8.3
339
7.8
443
|
Verified
7.9
201
8.4
403
|
Verified
8.7
354
7.5
427
|
Verified
8.2
335
8.6
484
|
Verified
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.2
103
7.9
477
|
Verified
8.6
100
7.6
369
|
Verified
8.2
92
7.4
298
|
Verified
8.9
106
8.2
489
|
Verified
9.0
107
8.3
482
|
Verified
8.9
102
7.0
375
|
Verified
8.3
98
8.0
486
|
Verified
8.5
103
8.3
496
|
Verified
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Career pathing
Not enough data
7.6
17
Not enough data
6.0
15
Opportunity matching
Not enough data
6.9
15
Not enough data
6.6
15
Analytics and integrations
Not enough data
7.3
15
Not enough data
7.2
17
Not enough data
7.7
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
5.7
12
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sourcing
Not enough data
7.7
349
Not enough data
7.7
337
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Candidate Management - Applicant Tracking System
Not enough data
7.6
283
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.0
5
Not enough data
4.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Platform
8.2
103
7.9
477
|
Verified
8.6
100
7.6
369
|
Verified
8.2
92
7.4
298
|
Verified
8.9
106
8.2
489
|
Verified
9.0
107
8.3
482
|
Verified
8.9
102
7.0
375
|
Verified
8.3
98
8.0
486
|
Verified
8.5
103
8.3
496
|
Verified
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Content
Not enough data
8.1
154
Not enough data
8.1
147
Not enough data
8.4
148
Not enough data
7.8
129
Not enough data
8.4
140
Not enough data
8.4
145
Platform Additional Functionality
Not enough data
7.9
141
Not enough data
6.8
95
Not enough data
6.9
96
Not enough data
8.0
145
Not enough data
7.9
144
Platform Data
Not enough data
7.4
121
Not enough data
7.6
135
Not enough data
7.8
126
Platform
8.2
103
7.9
477
|
Verified
8.6
100
7.6
369
|
Verified
8.2
92
7.4
298
|
Verified
8.9
106
8.2
489
|
Verified
9.0
107
8.3
482
|
Verified
8.9
102
7.0
375
|
Verified
8.3
98
8.0
486
|
Verified
8.5
103
8.3
496
|
Verified
Recruiting and Onboarding
8.7
354
7.5
427
|
Verified
Not enough data
8.2
320
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
33
|
Verified
Not enough data
7.7
35
|
Verified
Not enough data
7.2
35
|
Verified
Platform Content
Not enough data
6.8
31
|
Verified
Not enough data
6.9
37
|
Verified
Not enough data
7.1
35
|
Verified
Not enough data
6.5
34
|
Verified
Platform Performance
Not enough data
7.4
36
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.5
35
|
Verified
Platform Additional Functionality
Not enough data
7.9
36
|
Verified
Not enough data
6.2
33
|
Verified
Categories
Categories
Shared Categories
Grayscale and ICIMS are categorized as AI Recruiting, Candidate Relationship Management, and Recruiting Automation
Unique Categories
ICIMS is categorized as Talent Marketplace Platforms, Recruitment Platforms, Onboarding, Recruitment Marketing, and Applicant Tracking Systems (ATS)
Reviews
Reviewers' Company Size
Grayscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ICIMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
19.1%
Staffing and Recruiting
18.7%
Human Resources
5.0%
Retail
3.8%
Computer Software
3.8%
Other
49.5%
Hospital & Health Care
17.2%
Information Technology and Services
6.7%
Staffing and Recruiting
5.4%
Human Resources
4.1%
Higher Education
3.4%
Other
63.2%
Alternatives
Discussions
Is there anyway that Grayscale can implement voice messages?
1 Comment
AZ
Hey Angie! I love the feedback - I'll relay this to management and see what they think 😁Read more
Grayscale has no more discussions with answers
Does SkillSurvey Reference allow for ratings of job skills?
1 Comment
Official Response from iCIMS SkillSurvey Reference
Our Pre-Hire 360 workflow is designed to help understand the “soft skills” a candidate has which include the specific behaviors that are required to be...Read more
access same references
1 Comment
KT
You can reach our customer service team at support@skillsurvey.com with any questions. Due to the confidential nature of our process and the specific surveys...Read more
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