# Grayscale vs ICIMS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Grayscale excels in user engagement, particularly with its real-time communication features. Users appreciate the direct text messaging capabilities, which enhance candidate interaction and streamline the hiring process, making it a standout for recruiters looking for efficient communication tools.
- **According to verified reviews** , iCIMS is praised for its robust applicant tracking system and user-friendly interface. Reviewers highlight the seamless automation between candidate stages and reference checks, which significantly speeds up the hiring process, allowing companies to close offers faster in competitive markets.
- **Users say** that Grayscale&#39;s ease of use is a major advantage, with many noting its intuitive design and mobile texting feature as game changers for recruitment. This simplicity helps recruiters manage their workflows more effectively, making it a preferred choice for those who prioritize user experience.
- **Reviewers mention** that while iCIMS has a strong presence in the enterprise market, it faces challenges with setup and configuration. Some users have reported difficulties in customizing the platform to fit their specific needs, which can hinder the overall experience for new users.
- **G2 reviewers highlight** that Grayscale&#39;s support quality is notably high, with users appreciating the responsive customer service. This level of support can be crucial for organizations that require quick resolutions to issues, enhancing overall satisfaction with the product.
- **According to recent feedback** , iCIMS users commend the platform&#39;s comprehensive reporting capabilities, which help in tracking performance metrics effectively. However, some users feel that Grayscale offers a more modern approach to reporting, making it easier to visualize data and insights for better decision-making.



| | Grayscale | ICIMS | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 504 | 987 | 
| **Largest Market Segment** | Enterprise (49.6% of reviews) | Enterprise (55.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Grayscale

Pros:
- Ease of Use (193 reviews)
- Communication (151 reviews)

Cons:
- Messaging Issues (95 reviews)
- Missing Features (31 reviews)

### ICIMS

Pros:
- Ease of Use (71 reviews)
- Customization (48 reviews)

Cons:
- Limited Customization (27 reviews)
- Learning Curve (26 reviews)

---
## Ratings Comparison
| Rating | Grayscale | ICIMS | 
|---|---|---|
  | **Meets Requirements** | 9.0 (442 reviews) | 8.5 (866 reviews) | 
  | **Ease of Use** | 9.2 (453 reviews) | 8.3 (880 reviews) | 
  | **Ease of Setup** | 9.2 (199 reviews) | 7.8 (534 reviews) | 
  | **Ease of Admin** | 9.2 (107 reviews) | 8.1 (525 reviews) | 
  | **Quality of Support** | 9.3 (379 reviews) | 8.1 (804 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (103 reviews) | 8.4 (517 reviews) | 
  | **Product Direction (% positive)** | 9.6 (440 reviews) | 8.4 (854 reviews) | 

---
## Pricing

### Grayscale

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ICIMS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | 8.5/10 | 421 |
| **ICIMS** | 7.6/10 | 694 |

#### Basics

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Reporting** | 8.3 (302 reviews) | 7.7 (120 reviews) | 
| **Interoperability** | 8.4 (291 reviews) | Feature Not Available | 
| **Performance** | 9.0 (328 reviews) | 7.8 (114 reviews) | 

#### Additional Functionality

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Dashboard** | 8.7 (331 reviews) | 7.7 (118 reviews) | 
| **Cloud** | 8.2 (280 reviews) | 7.8 (98 reviews) | 
| **Mobility** | 8.5 (308 reviews) | 6.6 (102 reviews) | 

#### Content

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Automation** | 8.9 (321 reviews) | 7.3 (105 reviews) | 
| **File Sharing** | 7.8 (274 reviews) | 7.2 (101 reviews) | 

#### Recruiting and Onboarding

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.3 (341 reviews) | 7.8 (442 reviews) ✓ Verified | 
| **Interview Scheduling** | 8.7 (355 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Applicant Tracking** | 8.2 (337 reviews) | 8.6 (483 reviews) ✓ Verified | 

#### Platform

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (103 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.6 (100 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (92 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (106 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.0 (107 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (102 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.3 (98 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (103 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | 8.6/10 | 278 |
| **ICIMS** | N/A | N/A |

#### Platform Basics

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Interoperability** | 8.4 (208 reviews) | Not enough data | 
| **Performance** | 9.1 (220 reviews) | Not enough data | 

#### Platform Content

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Automation** | 9.0 (220 reviews) | Not enough data | 
| **Reminders** | 8.6 (216 reviews) | Not enough data | 
| **Email Template** | 8.3 (113 reviews) | Not enough data | 
| **Booking** | 8.2 (210 reviews) | Not enough data | 
| **Rescheduling** | 8.4 (216 reviews) | Not enough data | 

#### Platform Performance

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Reporting** | 8.4 (213 reviews) | Not enough data | 
| **Monitoring** | 8.5 (209 reviews) | Not enough data | 

#### Platform

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (103 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.6 (100 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (92 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (106 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.0 (107 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (102 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.3 (98 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (103 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | 8.2/10 | 409 |
| **ICIMS** | 7.9/10 | 690 |

#### Platform Functionality

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.3 (341 reviews) | 7.8 (442 reviews) ✓ Verified | 
| **Job Posting** | 7.9 (203 reviews) | 8.4 (402 reviews) ✓ Verified | 
| **Interview Scheduling** | 8.7 (355 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Applicant Tracking** | 8.2 (337 reviews) | 8.6 (483 reviews) ✓ Verified | 

#### Agentic AI - Recruiting Automation

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (6 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.8 (6 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Feature Not Available | 
| **Decision Making** | 7.5 (6 reviews) | Feature Not Available | 

#### Platform

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (103 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.6 (100 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (92 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (106 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.0 (107 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (102 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.3 (98 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (103 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Responses

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | 

#### Platform

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Live chat** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **A/B testing** | Feature Not Available | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Marketplace Platforms

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | 7.5/10 | 18 |

#### Career pathing

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Employee Profiles** | Not enough data | 8.1 (16 reviews) | 
| **Career Paths** | Not enough data | 6.4 (14 reviews) | 

#### Opportunity matching

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Opportunity Database** | Not enough data | 7.4 (14 reviews) | 
| **Opportunity Matching** | Not enough data | 7.0 (14 reviews) | 

#### Analytics and integrations

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Skills Analytics** | Not enough data | 7.9 (14 reviews) | 
| **Reporting** | Not enough data | 7.6 (16 reviews) | 
| **Integrations** | Not enough data | 8.1 (16 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | 5.5/10 | 12 |

#### Generative AI

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.7 (12 reviews) | 

#### Recruitment Platform - Recruitment Platforms

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **User Permissions** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Interviews** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Internationalization &amp; Locationalization** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Candidate Matching** | Not enough data | Not enough data | 
| **Gen AI in Talent Acquisition** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | 7.6/10 | 621 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Sourcing

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Candidate Search** | Not enough data | 7.7 (349 reviews) | 
| **Career Page Configuration** | Not enough data | 7.8 (336 reviews) | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | 6.9 (6 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | 7.5 (6 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 7.6 (284 reviews) | 
| **Applicant Data Management** | Not enough data | 8.5 (8 reviews) | 
| **Hiring Processes Tracking** | Not enough data | 8.1 (8 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.4 (7 reviews) | 
| **Scheduling** | Not enough data | 4.5 (7 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | 7.8 (6 reviews) | 

#### Platform

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (103 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.6 (100 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (92 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (106 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.0 (107 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (102 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.3 (98 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (103 reviews) | 8.3 (494 reviews) ✓ Verified | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | 7.9/10 | 680 |

#### Agentic AI - Onboarding

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Platform Content

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Forms Library** | Not enough data | 8.1 (154 reviews) | 
| **E-Forms** | Not enough data | 8.2 (146 reviews) | 
| **E-Signature** | Not enough data | 8.4 (147 reviews) | 
| **Background Checks** | Not enough data | 7.7 (128 reviews) | 
| **Offer Letter Approvals** | Not enough data | 8.5 (139 reviews) | 
| **Offer Letter Templates** | Not enough data | 8.4 (144 reviews) | 

#### Platform Additional Functionality

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Self-Service Portal** | Not enough data | 7.9 (140 reviews) | 
| **Automated Team Introductions** | Not enough data | 6.9 (94 reviews) | 
| **Compliance Training** | Not enough data | 7.0 (95 reviews) | 
| **Automated Onboarding Workflows** | Not enough data | 8.0 (144 reviews) | 
| **Onboarding Notifications** | Not enough data | 8.0 (143 reviews) | 

#### Platform Data

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Time-to-Productivity Reporting** | Not enough data | 7.5 (121 reviews) | 
| **Onboarding Process Reporting** | Not enough data | 7.7 (135 reviews) | 
| **Visualization** | Not enough data | 7.9 (125 reviews) | 

#### Platform

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (103 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.6 (100 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (92 reviews) | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (106 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.0 (107 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (102 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.3 (98 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (103 reviews) | 8.3 (494 reviews) ✓ Verified | 

#### Recruiting and Onboarding

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Interview Scheduling** | 8.7 (355 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Onboarding** | Not enough data | 8.2 (319 reviews) | 

### AI Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### AI Core Recruiting    

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Automated Resume Screening** | Not enough data | Not enough data | 
| **End-to-End AI Recruiting Workflow** | Not enough data | Not enough data | 
| **Adaptive AI Model Refinement** | Not enough data | Not enough data | 
| **Human Oversight** | Not enough data | Not enough data | 

#### AI Interviewing &amp; Assessment

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **AI-Enabled Interviews &amp; Assessments** | Not enough data | Not enough data | 

#### Job Content Creation

| Feature | Grayscale | ICIMS | 
|---|---|---|
| ** AI-Generated Job Descriptions ** | Not enough data | Not enough data | 

#### AI Candidate Interaction &amp; Outreach

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Automated Interview Scheduling** | Not enough data | Not enough data | 
| **Conversational Chatbots &amp; Virtual Assistants** | Not enough data | Not enough data | 
| **AI-Driven Outreach &amp; Follow-Ups ** | Not enough data | Not enough data | 

#### AI Candidate Evaluation &amp; Insights

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Recruiter Decision Support    ** | Not enough data | Not enough data | 
| **AI-Based Candidate Ranking** | Not enough data | Not enough data | 
| **AI-Based Candidate Assessment** | Not enough data | Not enough data | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Grayscale** | N/A | N/A |
| **ICIMS** | 7.2/10 | 40 |

#### Platform Basics

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Interoperability** | Not enough data | 7.6 (33 reviews) ✓ Verified | 
| **Performance** | Not enough data | 7.8 (34 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.2 (35 reviews) ✓ Verified | 

#### Platform Content

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Digital Strategy** | Not enough data | 6.8 (31 reviews) ✓ Verified | 
| **Candidate Relationship Management** | Not enough data | 6.9 (37 reviews) ✓ Verified | 
| **Employer Branding** | Not enough data | 7.3 (34 reviews) ✓ Verified | 
| **Social Recruiting** | Not enough data | 6.5 (34 reviews) ✓ Verified | 

#### Platform Performance

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Automation** | Not enough data | 7.4 (35 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 7.1 (32 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 7.5 (35 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | Grayscale | ICIMS | 
|---|---|---|
| **Dashboard** | Not enough data | 7.9 (36 reviews) ✓ Verified | 
| **Mobility** | Not enough data | 6.2 (33 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (3):** [AI Recruiting Software](https://www.g2.com/categories/ai-recruiting), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation)

**Unique to Grayscale (3):** [SAP Store Software](https://www.g2.com/categories/sap-store), [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to ICIMS (5):** [Talent Marketplace Platforms ](https://www.g2.com/categories/talent-marketplace-platforms), [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)


---
## Reviewer Demographics

### By Company Size

| Segment | Grayscale | ICIMS | 
|---|---|---|
| **Small-Business** | 13.1% | 7.1% | 
| **Mid-Market** | 37.3% | 36.9% | 
| **Enterprise** | 49.6% | 55.9% | 

### By Industry

#### Grayscale

- **Hospital &amp; Health Care:** 19.1%
- **Staffing and Recruiting:** 18.7%
- **Human Resources:** 5.0%
- **Retail:** 3.8%
- **Computer Software:** 3.8%
- **Construction:** 3.6%
- **Information Technology and Services:** 3.2%
- **Health, Wellness and Fitness:** 3.0%
- **Automotive:** 2.8%
- **Transportation/Trucking/Railroad:** 2.6%
- **Other:** 34.3%

#### ICIMS

- **Hospital &amp; Health Care:** 17.2%
- **Information Technology and Services:** 6.6%
- **Staffing and Recruiting:** 5.5%
- **Human Resources:** 4.1%
- **Higher Education:** 3.4%
- **Non-Profit Organization Management:** 2.8%
- **Retail:** 2.8%
- **Financial Services:** 2.8%
- **Construction:** 2.6%
- **Marketing and Advertising:** 2.3%
- **Other:** 50.1%

---
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- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3898 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1840 reviews)
- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (702 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (506 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2114 reviews)
- [Bullhorn](https://www.g2.com/products/bullhorn/reviews) — 4.2/5 stars (1230 reviews)

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## Top Discussions

### Grayscale

- Title: [Is there anyway that Grayscale can implement voice messages?](https://www.g2.com/discussions/is-there-anyway-that-grayscale-can-implement-voice-messages) — 1 comment, 1 upvote
  > **Top comment:** "Hey Angie! I love the feedback - I&#39;ll relay this to management and see what they think 😁"

### ICIMS

- Title: [What is iCIMS software?](https://www.g2.com/discussions/what-is-icims-software) — 1 comment
  > **Top comment:** "Recruiting and hiring software "
- Title: [access same references](https://www.g2.com/discussions/26639-access-same-references) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is the best time for a client to use SkillSurvey Reference for a job applicant?](https://www.g2.com/discussions/5498-timing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We believe the best practice is to generate a SkillSurvey Reference candidate feedback report on a job applicant after the phone screen and before the..."
- Title: [Does SkillSurvey Reference allow for ratings of job skills?](https://www.g2.com/discussions/5497-ratings) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our Pre-Hire 360 workflow is designed to help understand the “soft skills” a candidate has which include the specific behaviors that are required to be..."
- Title: [Is it easy for hiring managers to understand reference feedback?](https://www.g2.com/discussions/5496-interpreting-results) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We make it easy for hiring managers to interpret survey results by providing data-driven reports. In the candidate feedback report, we point out differences..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/paylocity-grayscale-vs-icims)

