Compare Graylog and New Relic One Software 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (42.1% of reviews)
Entry-Level Pricing
Starting at $15,000.00 Per Year
$0.00
Graylog
Star Rating
(117)4.4 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15,000.00 Per Year
Free Trial is available
Browse all 2 pricing plansNew Relic
Star Rating
(583)4.4 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing capabilities, which help teams detect anomalies early and reduce downtime.
- According to verified reviews, Graylog is praised for its cost-effectiveness and reliability, making it a solid choice for organizations looking for a budget-friendly solution. Users highlight its intuitive UI and ease of configuration, which allows for quick setup and effective log management.
- Users say that New Relic's enhanced UI capabilities significantly improve the user experience, allowing for easy access to infrastructure-related dashboards and metrics. This powerful APM tool is noted for its customizable features, which cater to diverse monitoring needs.
- Reviewers mention that while Graylog offers strong indexing and automated tagging features, it may not match the comprehensive observability experience provided by New Relic. Users enjoy the ability to set up ingestion lines effortlessly, but some feel that Graylog's overall integration capabilities could be improved.
- G2 reviewers highlight that New Relic's support quality is consistently rated higher, with users appreciating the responsive assistance and resources available. In contrast, while Graylog has a supportive community, some users find that the level of professional support could be enhanced.
- According to recent user feedback, both platforms have similar star ratings, but New Relic's higher G2 Score reflects greater overall satisfaction among users. This suggests that while Graylog is a competent tool, New Relic may offer a more robust solution for teams seeking comprehensive monitoring and observability features.
Pricing
Entry-Level Pricing
Graylog
Graylog Enterprise
Starting at $15,000.00
Per Year
Enterprise Log Management for SecOps, ITOps, and DevOps teams, built on the Graylog Platform, Graylog Enterprise is designed to maximize your systems’ uptime, alert you to issues and outages, enhance productivity, and meet data retention requirements for larger teams and complex situations.
- Guided Log Ingestion & Onboarding – Built-in setup wizard simplifies configuring and validating log sources across cloud, on-prem, and hybrid environments.
- Integrated Data Lake with Preview & Selective Retrieval – Store long-term logs in low-cost storage and preview or retrieve only the data needed for investigations or audits.
- Prebuilt Parsing, Dashboards, and Content Packs – Out-of-the-box parsers, dashboards, and enrichment for common platforms and compliance use cases reduce manual configuration.
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Graylog
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.7
91
8.9
496
Ease of Use
8.4
89
8.4
502
Ease of Setup
7.6
47
8.7
285
Ease of Admin
8.4
45
8.5
199
Quality of Support
8.2
70
8.6
437
Has the product been a good partner in doing business?
8.4
31
8.5
191
Product Direction (% positive)
8.3
87
8.6
495
Features by Category
Experience
Not enough data
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.1
22
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Monitoring
Not enough data
8.9
89
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Administration
Not enough data
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Analysis
Not enough data
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.1
17
Not enough data
8.0
17
Monitoring
Not enough data
9.5
72
Not enough data
9.3
71
Not enough data
9.1
58
Not enough data
7.9
18
Management Tools
Not enough data
8.6
55
Not enough data
9.2
61
Not enough data
8.9
60
Generative AI
Not enough data
7.9
28
Not enough data
7.9
29
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.3
5
9.2
100
9.0
5
9.2
102
Not enough data
9.0
99
Monitoring and Management
Not enough data
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Feature Not Available
8.4
34
Feature Not Available
8.4
34
Not enough data
8.3
34
Feature Not Available
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
94
Not enough data
9.2
91
Not enough data
9.0
90
Monitoring and Management
Not enough data
8.8
86
Not enough data
8.4
85
Not enough data
8.6
87
Not enough data
8.9
90
Not enough data
8.9
88
Not enough data
8.9
86
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Preparation
8.2
10
|
Verified
9.1
67
9.3
9
|
Verified
9.0
62
9.0
8
|
Verified
8.5
62
8.8
8
|
Verified
8.6
60
Analysis
9.0
8
|
Verified
9.1
62
9.0
8
|
Verified
9.1
64
9.0
8
|
Verified
9.2
69
8.8
11
|
Verified
9.0
68
8.8
11
|
Verified
9.3
69
8.8
10
|
Verified
8.9
64
Visualization
9.3
9
|
Verified
9.5
73
9.2
8
|
Verified
9.1
65
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Feature Not Available
8.6
24
Feature Not Available
8.7
24
Not enough data
8.6
24
Feature Not Available
8.8
24
Not enough data
8.8
24
Monitoring
Not enough data
8.9
161
Not enough data
9.0
167
Not enough data
9.2
168
Not enough data
7.7
136
Not enough data
8.8
152
Response
Not enough data
9.1
168
Not enough data
8.9
163
Not enough data
8.6
153
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Performance
Not enough data
8.6
151
Not enough data
8.5
141
Functionality
Not enough data
8.8
149
Not enough data
8.5
142
Not enough data
8.2
138
Not enough data
8.8
151
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.2
70
Not enough data
Network Management
8.7
48
|
Verified
Not enough data
7.5
41
Not enough data
9.2
56
|
Verified
Not enough data
Incident Management
8.4
50
Not enough data
7.5
41
Not enough data
7.9
46
|
Verified
Not enough data
Security Intelligence
7.5
46
Not enough data
7.6
41
|
Verified
Not enough data
7.7
46
|
Verified
Not enough data
8.3
49
|
Verified
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Graylog and New Relic are categorized as Log Analysis and Log Monitoring
Unique Categories
Graylog is categorized as Security Information and Event Management (SIEM)
Reviews
Reviewers' Company Size
Graylog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.6%
Computer Software
9.8%
Hospital & Health Care
5.9%
Computer & Network Security
4.9%
Telecommunications
3.9%
Other
57.8%
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.0%
Discussions
Can we integrated with service now for event management.
1 Comment
DK
YesRead more
What is your experience with Graylog in managing log data, and what features do you find most useful?
1 Comment
AS
We use Graylog as our SEIM and log retention management. One of Graylog's best features is the multitude of different ways it can ingest data, and through...Read more
Graylog has no more discussions with answers
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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