# Gravity Forms, Microsoft Forms vs SurveyMonkey Comparison | | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 247 | 468 | 23,538 | | **Largest Market Segment** | Small-Business (83.2% of reviews) | Mid-Market (43.6% of reviews) | Small-Business (36.5% of reviews) | | **Entry Level Price** | $59 Per Year | No pricing available | Contact Us | --- ## Top Pros & Cons ### Gravity Forms Pros: - Flexibility (3 reviews) - Ease of Use (2 reviews) Cons: - Expensive (2 reviews) - Complex Features (1 reviews) ### Microsoft Forms Pros: - Ease of Use (32 reviews) - Ease of Creation (17 reviews) Cons: - Limited Customization (14 reviews) - Missing Features (12 reviews) ### SurveyMonkey Pros: - Ease of Use (376 reviews) - Ease of Creation (171 reviews) Cons: - Expensive (116 reviews) - Limitations (91 reviews) --- ## Ratings Comparison | Rating | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Meets Requirements** | 9.1 (181 reviews) | 8.8 (387 reviews) | 9.0 (20664 reviews) | | **Ease of Use** | 9.0 (183 reviews) | 9.2 (390 reviews) | 9.2 (20782 reviews) | | **Ease of Setup** | 9.0 (134 reviews) | 9.3 (175 reviews) | 9.0 (8118 reviews) | | **Ease of Admin** | 8.9 (124 reviews) | 9.1 (90 reviews) | 8.9 (7621 reviews) | | **Quality of Support** | 8.8 (143 reviews) | 8.7 (315 reviews) | 8.6 (14659 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (102 reviews) | 8.8 (75 reviews) | 8.8 (6671 reviews) | | **Product Direction (% positive)** | 8.0 (166 reviews) | 9.0 (371 reviews) | 7.7 (20206 reviews) | --- ## Pricing ### Gravity Forms #### Entry-Level Pricing Plan: Basic License Price: $59 Per Year Description: Great for bloggers or small ventures who need a single site installation with simple email capture and marketing. Key Features: - 1 Site - Unlimited Forms - Unlimited Entries [Browse all 3 editions](https://www.g2.com/products/gravity-forms/pricing) #### Free Trial No ### Microsoft Forms #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SurveyMonkey #### Entry-Level Pricing Plan: SurveyMonkey Enterprise Price: Contact Us Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. Key Features: - Unlimited responses - Custom CSS survey themes - Advanced privacy and security [Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **Gravity Forms** | N/A | N/A | | **Microsoft Forms** | N/A | N/A | | **SurveyMonkey** | 7.9/10 | 192 | #### Feedback Management | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Tagging** | Not enough data | Not enough data | 7.8 (150 reviews) | | **Segmentation** | Not enough data | Not enough data | 8.1 (147 reviews) | | **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.1 (159 reviews) | #### Feedback Analysis | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Thematic Analysis** | Not enough data | Not enough data | 8.2 (145 reviews) | | **Sentiment Analysis** | Not enough data | Not enough data | 7.9 (145 reviews) | | **NPS/CSAT Scoring** | Not enough data | Not enough data | 7.6 (139 reviews) | #### Feedback Sources | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Online Reviews** | Not enough data | Not enough data | 8.1 (147 reviews) | | **Surveys** | Not enough data | Not enough data | 9.1 (169 reviews) | | **Social Media** | Not enough data | Not enough data | 7.8 (139 reviews) | | **Customer Service Channels** | Not enough data | Not enough data | 7.7 (137 reviews) | #### Generative AI | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 7.4 (131 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 7.6 (82 reviews) | ### Survey | Product | Score | Reviews | |---|---|---| | **Gravity Forms** | N/A | N/A | | **Microsoft Forms** | 8.2/10 | 195 | | **SurveyMonkey** | 8.3/10 | 1696 | #### Survey Management | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Survey Builder** | Not enough data | 9.1 (183 reviews) | 9.0 (1499 reviews) | | **Question Types** | Not enough data | 8.8 (185 reviews) | 8.9 (1441 reviews) | | **Templates** | Not enough data | 8.2 (175 reviews) | 8.6 (1357 reviews) | | **Survey Distribution** | Not enough data | 8.7 (175 reviews) | 8.9 (1416 reviews) | #### Survey Customization | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Branching/Skip Logic** | Not enough data | 8.3 (161 reviews) | 8.4 (1169 reviews) | | **Branding** | Not enough data | 8.1 (155 reviews) | 8.2 (1206 reviews) | | **Multimedia Support** | Not enough data | 7.8 (153 reviews) | 8.1 (1074 reviews) | | **Multilingual Surveys** | Not enough data | 8.1 (135 reviews) | 8.1 (906 reviews) | #### Survey Insights | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Reporting & Analytics** | Not enough data | 8.6 (170 reviews) | 8.6 (1411 reviews) | | **BI Tools Integration** | Not enough data | 8.2 (130 reviews) | 8.0 (946 reviews) | | **Data Exporting** | Not enough data | 8.9 (168 reviews) | 8.5 (1266 reviews) | | **Permissions** | Not enough data | 8.8 (159 reviews) | 8.4 (1139 reviews) | #### Agentic AI - Survey | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Adaptive Learning** | Not enough data | 7.3 (33 reviews) | 7.6 (147 reviews) | | **Proactive Assistance** | Not enough data | 7.4 (33 reviews) | 7.7 (151 reviews) | | **Decision Making** | Not enough data | 7.3 (33 reviews) | 8.0 (151 reviews) | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Gravity Forms** | 8.6/10 | 28 | | **Microsoft Forms** | 8.3/10 | 146 | | **SurveyMonkey** | 8.3/10 | 246 | #### Customization | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Custom Fields** | 9.4 (24 reviews) | 8.5 (123 reviews) | 8.6 (210 reviews) | | **Conditional Logic** | 9.2 (24 reviews) | 8.4 (114 reviews) | 8.3 (195 reviews) | | **Multi-page Forms** | 8.6 (22 reviews) | 8.8 (112 reviews) | 8.7 (215 reviews) | | **Design** | 8.6 (23 reviews) | 8.2 (130 reviews) | 8.6 (228 reviews) | #### Additional Functionality | Feature | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Embedded Forms** | 9.2 (24 reviews) | 8.5 (107 reviews) | 8.3 (174 reviews) | | **Offline Capability** | 5.0 (9 reviews) | 7.3 (96 reviews) | 7.6 (152 reviews) | | **Notifications** | 9.3 (22 reviews) | 8.7 (116 reviews) | 8.3 (198 reviews) | | **Payments** | 8.7 (17 reviews) | 7.4 (78 reviews) | 7.8 (151 reviews) | | **Mobile Forms** | 9.4 (22 reviews) | 8.6 (114 reviews) | 8.5 (206 reviews) | --- ## Categories **Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Unique to Microsoft Forms (1):** [Survey Software](https://www.g2.com/categories/survey) **Unique to SurveyMonkey (2):** [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Gravity Forms | Microsoft Forms | SurveyMonkey | |---|---|---|---| | **Small-Business** | 83.2% | 19.3% | 36.5% | | **Mid-Market** | 15.4% | 43.6% | 34.1% | | **Enterprise** | 1.4% | 37.1% | 29.4% | ### By Industry #### Gravity Forms - **Marketing and Advertising:** 26.8% - **Information Technology and Services:** 7.0% - **Non-Profit Organization Management:** 6.6% - **Design:** 6.1% - **Internet:** 5.6% - **Computer Software:** 3.8% - **Graphic Design:** 3.8% - **Financial Services:** 2.8% - **Information Services:** 2.3% - **Consumer Services:** 1.9% - **Other:** 33.3% #### Microsoft Forms - **Information Technology and Services:** 16.7% - **Education Management:** 7.4% - **Higher Education:** 7.1% - **Pharmaceuticals:** 6.0% - **Computer Software:** 5.1% - **Primary/Secondary Education:** 3.6% - **Management Consulting:** 2.9% - **Oil & Energy:** 2.9% - **Automotive:** 2.9% - **Hospital & Health Care:** 2.7% - **Other:** 42.6% #### SurveyMonkey - **Education Management:** 8.5% - **Hospital & Health Care:** 5.9% - **Higher Education:** 5.8% - **Marketing and Advertising:** 5.1% - **Information Technology and Services:** 4.9% - **Non-Profit Organization Management:** 4.8% - **Computer Software:** 3.7% - **Financial Services:** 3.1% - **Retail:** 2.6% - **Health, Wellness and Fitness:** 2.1% - **Other:** 53.4% --- ## Alternatives ### Alternatives to Gravity Forms - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5121 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews) - [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (969 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (118 reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1715 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) — 4.4/5 stars (129 reviews) ### Alternatives to Microsoft Forms - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5121 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews) - [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1067 reviews) ### Alternatives to SurveyMonkey - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5121 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews) - [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (206 reviews) - [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7388 reviews) --- ## Top Discussions ### Gravity Forms - Title: [How can I prevent bots from filling out my forms?](https://www.g2.com/discussions/26574-how-can-i-prevent-bots-from-filling-out-my-forms) — 2 comments, 1 upvote > **Top comment:** "We find this a consistent problem with our customer websites also. Typically we use a Google Capture that you can setup in Gravity Forms that in our..." - Title: [How can Gravity Forms be used for vacation rental websites, other booking form solutions?](https://www.g2.com/discussions/26589-how-can-gravity-forms-be-used-for-vacation-rental-websites-other-booking-form-solutions) — 1 comment, 1 upvote > **Top comment:** "I would think if you couple Gravity forms with a Wordpress Custom Post Type (CPT), you could achieve this quite easily. That way Gravity does all the tricky..." - Title: [Is there a way to request new plugin options](https://www.g2.com/discussions/26571-is-there-a-way-to-request-new-plugin-options) — 1 comment, 1 upvote > **Top comment:** "My experience with Gravity is their support is solid and deep. I've had to seek assistance with complex operations between how Gravity interacts with Stripe..." - Title: [how do I change the next button to change colour plus use a hand icon](https://www.g2.com/discussions/26555-how-do-i-change-the-next-button-to-change-colour-plus-use-a-hand-icon) — 1 comment, 1 upvote > **Top comment:** "I'd use your browser's developer tools to identify the element's handle (id or class(es)) and then place the css: 'pointer: cursor;' into your style sheet..." - Title: [Will you consider adding templates?](https://www.g2.com/discussions/will-you-consider-adding-templates) — 1 comment, 1 upvote > **Top comment:** "I can't answer on behalf of Gravity however you are able to add classes directly into each field which will control some key elements such as layouts etc...." ### Microsoft Forms - Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments > **Top comment:** "latest version 1.23. 0.0" - Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. There are several types of questions that can be..." - Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments > **Top comment:** "No you have to pay for microsoft products" - Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot" - Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote > **Top comment:** "Yes" ### SurveyMonkey - Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes > **Top comment:** "Hello Ravish, We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..." - Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy." - Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs." - Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous. This option is in the 'Collect Responses' section. " - Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gravity-forms-vs-microsoft-forms-vs-surveymonkey)