# Grasshopper vs XTIUM Unified Communications as a Service Comparison

| | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 162 | 70 | 
| **Largest Market Segment** | Small-Business (86.3% of reviews) | Mid-Market (65.2% of reviews) | 
| **Entry Level Price** | $14.00 Per Month | Starting at $7.48 1 users/seats Per Month | 

---
## Top Pros & Cons

### Grasshopper

Pros:
- Calling Features (1 reviews)
- Easy Connection (1 reviews)

Cons:
- Customer Service (3 reviews)
- Account Management (2 reviews)

### XTIUM Unified Communications as a Service

Pros:
- Communication (3 reviews)
- Reliability (3 reviews)

Cons:
- Expensive (2 reviews)
- Licensing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
  | **Meets Requirements** | 8.3 (129 reviews) | 8.5 (49 reviews) | 
  | **Ease of Use** | 8.1 (133 reviews) | 8.5 (51 reviews) | 
  | **Ease of Setup** | 7.9 (73 reviews) | 8.6 (34 reviews) | 
  | **Ease of Admin** | 8.3 (62 reviews) | 8.8 (33 reviews) | 
  | **Quality of Support** | 7.7 (112 reviews) | 9.0 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (61 reviews) | 9.2 (32 reviews) | 
  | **Product Direction (% positive)** | 5.9 (128 reviews) | 9.5 (46 reviews) | 

---
## Pricing

### Grasshopper

#### Entry-Level Pricing

Plan: True Solo

Price: $14.00 Per Month

Description: Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.

Key Features:
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps

[Browse all 3 editions](https://www.g2.com/products/grasshopper/pricing)

#### Free Trial

Yes

### XTIUM Unified Communications as a Service

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $7.48 1 users/seats Per Month

Key Features:
- Tailored Disaster Recovery
- SIP Handsets Supported
- Broadworks PBX Features

[Browse all 3 editions](https://www.g2.com/products/xtium-unified-communications-as-a-service/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | N/A | N/A |

#### Communication

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | 8.8/10 | 17 |

#### Business Instant Messaging

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **File Sharing** | Not enough data | 8.7 (13 reviews) | 
| **Notifications** | Not enough data | 8.2 (14 reviews) | 
| **Search** | Not enough data | 9.1 (13 reviews) | 

#### Business Instant Messaging 

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (14 reviews) | 
| **Video Conferencing** | Not enough data | 8.8 (14 reviews) | 

#### Business Instant Messaging

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.5 (14 reviews) | 
| **Web Application** | Not enough data | 9.4 (14 reviews) | 
| **Integrations** | Not enough data | 9.1 (13 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **AI Powered Search** | Not enough data | Not enough data | 
| **Smart Notifications** | Not enough data | Not enough data | 
| **AI Powered Language Translation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | 8.2/10 | 10 |

#### Presenter Tools

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Live Preview** | Not enough data | 8.1 (9 reviews) | 
| **Notifications Blocker** | Not enough data | 7.6 (9 reviews) | 
| **Remote Control** | Not enough data | 7.4 (9 reviews) | 
| **Switch Presenter** | Not enough data | 8.1 (9 reviews) | 

#### Conferencing Options

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.8 (8 reviews) | 
| **Audio Conferencing** | Not enough data | 8.0 (9 reviews) | 
| **Video Conferencing** | Not enough data | 8.0 (10 reviews) | 

#### Application Tools

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Password Protection** | Not enough data | 8.1 (7 reviews) | 
| **Recording** | Not enough data | 8.5 (8 reviews) | 
| **In-Browser Application** | Not enough data | 9.0 (8 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | 7.6/10 | 97 |
| **XTIUM Unified Communications as a Service** | 8.6/10 | 27 |

#### Platform Basics - VoIP Providers

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | 8.7 (5 reviews) | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Feature Not Available | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Phone Calls** | 8.9 (87 reviews) ✓ Verified | 9.4 (26 reviews) | 
| **Video Calls** | Feature Not Available | 8.3 (20 reviews) | 
| **Instant Messaging** | 7.4 (18 reviews) | 8.2 (21 reviews) | 
| **Screen Sharing** | Feature Not Available | 8.2 (21 reviews) | 
| **Conference Calls** | 5.1 (17 reviews) ✓ Verified | 8.6 (23 reviews) | 
| **Desk-to-Desk Calls** | 7.7 (44 reviews) ✓ Verified | 9.4 (24 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Software Pairing** | 6.1 (23 reviews) | 8.6 (22 reviews) | 
| **Browser Extension** | 6.7 (21 reviews) | 8.2 (20 reviews) | 
| **Individual Download** | 8.5 (58 reviews) ✓ Verified | 8.7 (19 reviews) | 

#### Advanced Features

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Hold Music** | 7.7 (67 reviews) ✓ Verified | 7.7 (22 reviews) | 
| **Automated Attendants** | 8.2 (57 reviews) ✓ Verified | 8.9 (24 reviews) | 
| **VOiP Number** | 8.9 (57 reviews) ✓ Verified | 9.0 (24 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | 8.0/10 | 15 |

#### Agentic AI - UCaaS Platforms

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.9 (12 reviews) | 
| **Native VoIP** | Not enough data | 8.6 (12 reviews) | 
| **CCaaS Option** | Not enough data | 8.5 (11 reviews) | 

#### Features

| Feature | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.6 (13 reviews) | 
| **Voicemail to SMS** | Not enough data | 6.1 (12 reviews) | 
| **File Sharing** | Not enough data | 7.1 (13 reviews) | 
| **Voice Conferencing** | Not enough data | 8.8 (13 reviews) | 
| **Video Conferencing** | Not enough data | 8.2 (13 reviews) | 
| **Conference Transcripts** | Not enough data | 8.1 (12 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to XTIUM Unified Communications as a Service (4):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Grasshopper | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Small-Business** | 86.3% | 18.8% | 
| **Mid-Market** | 9.3% | 65.2% | 
| **Enterprise** | 4.3% | 15.9% | 

### By Industry

#### Grasshopper

- **Information Technology and Services:** 9.4%
- **Consumer Services:** 6.3%
- **Marketing and Advertising:** 5.6%
- **Internet:** 5.0%
- **Financial Services:** 4.4%
- **Mental Health Care:** 3.8%
- **Real Estate:** 3.8%
- **Construction:** 3.8%
- **Computer Software:** 3.8%
- **Architecture & Planning:** 3.1%
- **Other:** 51.2%

#### XTIUM Unified Communications as a Service

- **Education Management:** 5.8%
- **Financial Services:** 5.8%
- **Telecommunications:** 5.8%
- **Information Technology and Services:** 5.8%
- **Accounting:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Market Research:** 4.3%
- **Oil & Energy:** 4.3%
- **Manufacturing:** 4.3%
- **Staffing and Recruiting:** 2.9%
- **Other:** 52.2%

---
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---
## Top Discussions

### Grasshopper

- Title: [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) — 1 comment
  > **Top comment:** "No idea unfortunately, I apologize"
- Title: [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) — 1 comment
  > **Top comment:** "Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but..."

### XTIUM Unified Communications as a Service

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grasshopper-vs-xtium-unified-communications-as-a-service)