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At a Glance
Market Segments
Small-Business (86.3% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
$14.00 Per Month
$0 user/mo
Grasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansWebex Calling
Star Rating
(608)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grasshopper excels in its Call Management feature, scoring a remarkable 9.7, which allows for seamless handling of incoming and outgoing calls, while Webex Calling also performs well but slightly trails with a score of 9.3.
- Reviewers mention that Webex Calling shines in Conference Calls, achieving a score of 9.1, significantly higher than Grasshopper's disappointing score of 5.6, indicating a more robust experience for larger group communications.
- G2 users highlight Grasshopper's strong Voicemail to Email feature, scoring 9.2, which is praised for its reliability, while Webex Calling matches this score but lacks the same level of user satisfaction in this area.
- Users on G2 report that Webex Calling offers superior Instant Messaging capabilities, with a score of 9.0 compared to Grasshopper's 7.4, making it a better choice for teams that prioritize real-time communication.
- Reviewers mention that Grasshopper's Mobile Accessibility is rated at 9.4, providing a user-friendly experience on mobile devices, while Webex Calling also performs well but does not quite match the same level of user satisfaction.
- Users say that Webex Calling's Analytics and Reporting features, scoring 8.2, are more comprehensive than Grasshopper's offerings, which can be a deciding factor for businesses that rely heavily on data-driven insights.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Webex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Grasshopper
Free Trial is available
Webex Calling
No trial information availableRatings
Meets Requirements
8.3
124
9.2
482
Ease of Use
8.0
126
9.2
484
Ease of Setup
7.7
66
8.8
193
Ease of Admin
8.3
61
8.6
90
Quality of Support
7.6
108
8.9
453
Has the product been a good partner in doing business?
7.6
60
8.8
90
Product Direction (% positive)
5.9
123
9.2
472
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
8.8
24
Not enough data
9.3
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.2
24
Not enough data
8.6
25
Not enough data
8.4
25
Platform Basics - VoIP Providers
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
8.6
45
Not enough data
8.5
46
Not enough data
8.6
44
Not enough data
8.7
44
Basic Communication
8.9
82
|
Verified
9.3
354
|
Verified
Feature Not Available
9.1
334
|
Verified
6.9
15
9.0
330
|
Verified
Feature Not Available
8.9
327
4.6
15
|
Verified
9.1
349
|
Verified
7.6
42
|
Verified
9.0
337
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
39
Not enough data
8.6
40
Not enough data
8.4
39
Not enough data
8.5
40
Access
6.3
22
9.0
312
6.5
19
8.8
309
8.5
56
|
Verified
9.0
308
|
Verified
Advanced Features
7.6
64
|
Verified
8.7
320
8.2
56
|
Verified
8.9
316
8.9
55
|
Verified
9.0
315
Agentic AI - UCaaS Platforms
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.3
7
Extensions
Not enough data
9.2
133
|
Verified
Not enough data
9.3
135
|
Verified
Not enough data
9.3
103
Features
Not enough data
9.2
133
Not enough data
9.1
103
Not enough data
9.1
140
|
Verified
Not enough data
9.4
141
|
Verified
Not enough data
9.4
139
|
Verified
Not enough data
9.0
133
Categories
Categories
Shared Categories
Grasshopper and Webex Calling are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Webex Calling is categorized as Cloud PBX Platforms, UCaaS Platforms, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Information Technology and Services
26.7%
Computer Software
6.2%
Consumer Services
5.8%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.1%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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