Compare Grasshopper and Webex Calling 
Featured Products
At a Glance
Market Segments
Small-Business (86.4% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$14.00 Per Month
$0 user/mo
Grasshopper
Star Rating
(155)3.9 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansWebex Calling
Star Rating
(619)4.5 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Calling excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Grasshopper. Users appreciate its robust features, such as real-time call monitoring and seamless integration of calling, messaging, and meetings into a single platform.
- Users say that Grasshopper is a reliable tool for small businesses, particularly for making calls and receiving text messages. Many find it user-friendly, with one reviewer noting the ease of navigating the app while working overseas to connect with clients in Canada and the USA.
- According to verified reviews, Webex Calling stands out for its straightforward setup process. Reviewers highlight the intuitive interface that makes navigation effortless, allowing users to quickly adapt to the system and manage their communications effectively.
- Reviewers mention that while Grasshopper is effective for basic communication needs, it may not fully meet the requirements of users looking for advanced features. Some users have pointed out limitations in conference calling capabilities compared to Webex Calling, which offers a more comprehensive suite of collaboration tools.
- G2 reviewers note that Webex Calling provides superior support quality, with many users praising the responsiveness and helpfulness of the support team. This contrasts with Grasshopper, where users have expressed some concerns about the quality of support they receive.
- Users highlight that Grasshopper's pricing is appealing for small businesses, starting at $14 per month, but they also recognize that Webex Calling offers a free tier, making it an attractive option for organizations looking to minimize costs while still accessing a wide range of features.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Webex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Grasshopper
Free Trial is available
Webex Calling
No trial information availableRatings
Meets Requirements
8.3
125
9.2
491
Ease of Use
8.0
127
9.1
493
Ease of Setup
7.7
67
8.8
204
Ease of Admin
8.3
61
8.7
92
Quality of Support
7.6
108
8.9
462
Has the product been a good partner in doing business?
7.6
60
8.8
92
Product Direction (% positive)
6.0
124
9.2
481
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.9
26
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
9.4
26
Not enough data
8.8
26
Not enough data
9.3
28
Not enough data
9.4
26
Advanced Features - Cloud PBX
Not enough data
8.8
23
Not enough data
8.0
24
Not enough data
8.8
27
Not enough data
8.3
25
Platform Basics - VoIP Providers
Not enough data
8.6
45
Not enough data
8.6
47
Not enough data
8.7
45
Feature Not Available
8.5
50
Not enough data
8.6
44
Not enough data
8.6
44
Basic Communication
8.9
83
|
Verified
9.3
359
|
Verified
Feature Not Available
9.1
335
|
Verified
6.9
15
9.0
331
|
Verified
Feature Not Available
8.9
327
4.6
15
|
Verified
9.1
349
|
Verified
7.6
42
|
Verified
9.0
336
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
39
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
8.4
40
Access
6.3
22
9.0
310
6.5
19
8.8
306
8.5
56
|
Verified
9.0
306
|
Verified
Advanced Features
7.7
65
|
Verified
8.6
318
8.2
56
|
Verified
8.8
314
8.9
55
|
Verified
9.0
314
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.5
9
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
Not enough data
9.2
131
|
Verified
Not enough data
9.3
133
|
Verified
Not enough data
9.3
101
Features
Not enough data
9.2
131
Not enough data
9.0
101
Not enough data
9.1
139
|
Verified
Not enough data
9.4
141
|
Verified
Not enough data
9.4
139
|
Verified
Not enough data
9.0
132
Categories
Categories
Shared Categories
Grasshopper and Webex Calling are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Webex Calling is categorized as Cloud PBX Platforms, UCaaS Platforms, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Consumer Services
6.5%
Marketing and Advertising
5.8%
Internet
5.2%
Financial Services
4.5%
Other
68.2%
Information Technology and Services
26.6%
Consumer Services
6.1%
Computer Software
5.9%
Telecommunications
5.4%
Marketing and Advertising
3.7%
Other
52.3%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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