# Grasshopper vs Vonage Business Communications Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Vonage Business Communications excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Grasshopper. Users appreciate the platform's **easy setup for calling and messaging** and its ability to integrate seamlessly with other tools, enhancing their workflow.
- **According to verified reviews** , Vonage offers superior call quality and a wider range of features, such as **high-quality conference calls** and instant messaging capabilities. Users have noted that the platform provides timely updates on missed calls and messages, which is crucial for maintaining communication.
- **Users say** that while Grasshopper is user-friendly and effective for making calls and receiving texts, it falls short in some advanced features. For instance, some users mentioned that it lacks certain functionalities that are available in Vonage, such as comprehensive **automated attendants** and integration options.
- **Reviewers mention** that Vonage Business Communications has a more robust support system, with a higher quality of support ratings. Users have highlighted their positive experiences with timely assistance, which is essential for businesses that rely on uninterrupted communication.
- **According to recent user feedback** , Grasshopper is particularly beneficial for small businesses, especially those with remote teams. Users appreciate its ability to facilitate calls internationally, making it a valuable tool for businesses operating across borders.
- **G2 reviewers report** that while both platforms cater to small businesses, Vonage's extensive feature set and higher ratings in usability and setup ease make it a more compelling choice for those looking for a comprehensive communication solution. Users have noted that the platform is **easy to navigate** and offers helpful integrations, which can significantly enhance productivity.



| | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 161 | 504 | 
| **Largest Market Segment** | Small-Business (86.3% of reviews) | Small-Business (60.1% of reviews) | 
| **Entry Level Price** | $14.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Grasshopper

Pros:
- Calling Features (1 reviews)
- Easy Connection (1 reviews)

Cons:
- Customer Service (3 reviews)
- Account Management (2 reviews)

### Vonage Business Communications

Pros:
- Ease of Use (20 reviews)
- Reliability (10 reviews)

Cons:
- Texting Limitations (8 reviews)
- Call Drops (4 reviews)

---
## Ratings Comparison
| Rating | Grasshopper | Vonage Business Communications | 
|---|---|---|
  | **Meets Requirements** | 8.3 (128 reviews) | 9.0 (405 reviews) | 
  | **Ease of Use** | 8.1 (132 reviews) | 9.0 (410 reviews) | 
  | **Ease of Setup** | 7.8 (72 reviews) | 8.7 (231 reviews) | 
  | **Ease of Admin** | 8.3 (61 reviews) | 8.8 (188 reviews) | 
  | **Quality of Support** | 7.7 (111 reviews) | 8.7 (393 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (60 reviews) | 8.9 (188 reviews) | 
  | **Product Direction (% positive)** | 5.9 (128 reviews) | 8.4 (400 reviews) | 

---
## Pricing

### Grasshopper

#### Entry-Level Pricing

Plan: True Solo

Price: $14.00 Per Month

Description: Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.

Key Features:
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps

[Browse all 3 editions](https://www.g2.com/products/grasshopper/pricing)

#### Free Trial

Yes

### Vonage Business Communications

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Vonage Business Communications** | 8.7/10 | 12 |

#### Basic Communication - Cloud PBX

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Call Management** | Not enough data | 9.3 (10 reviews) | 
| **Communication Management** | Not enough data | 8.8 (10 reviews) | 
| **Scalability** | Not enough data | 8.3 (10 reviews) | 
| **Integrations** | Not enough data | 7.8 (9 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.0 (10 reviews) | 
| **Accessibility** | Not enough data | 9.3 (10 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (9 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.3 (9 reviews) | 
| **Support and Reliability** | Not enough data | 8.7 (10 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (9 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | 7.5/10 | 96 |
| **Vonage Business Communications** | 8.6/10 | 337 |

#### Platform Basics - VoIP Providers

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.8 (13 reviews) | 
| **Call Management** | Not enough data | 8.5 (17 reviews) | 
| **Network monitoring** | Not enough data | 9.0 (13 reviews) | 
| **Integrations** | Feature Not Available | 8.7 (15 reviews) | 
| **Virtual PBX** | Not enough data | 7.9 (13 reviews) | 
| **SIP trunking services** | Not enough data | 7.8 (13 reviews) | 

#### Basic Communication

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Phone Calls** | 8.9 (86 reviews) ✓ Verified | 9.3 (309 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | 8.3 (155 reviews) ✓ Verified | 
| **Instant Messaging** | 7.3 (17 reviews) | 8.9 (219 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | 8.5 (140 reviews) ✓ Verified | 
| **Conference Calls** | 4.8 (16 reviews) ✓ Verified | 9.1 (223 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 7.7 (43 reviews) ✓ Verified | 9.3 (258 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (9 reviews) | 

#### Access

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Software Pairing** | 6.1 (23 reviews) | 8.8 (174 reviews) | 
| **Browser Extension** | 6.7 (21 reviews) | 8.8 (184 reviews) ✓ Verified | 
| **Individual Download** | 8.5 (57 reviews) ✓ Verified | 8.9 (206 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Hold Music** | 7.7 (66 reviews) ✓ Verified | 8.6 (221 reviews) ✓ Verified | 
| **Automated Attendants** | 8.2 (57 reviews) ✓ Verified | 8.9 (236 reviews) | 
| **VOiP Number** | 8.9 (57 reviews) ✓ Verified | 9.3 (264 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Vonage Business Communications** | 8.8/10 | 55 |

#### Agentic AI - UCaaS Platforms

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.6 (30 reviews) | 
| **Native VoIP** | Not enough data | 8.9 (32 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 9.0 (23 reviews) ✓ Verified | 

#### Features

| Feature | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.2 (38 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 8.0 (29 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.0 (29 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (23 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to Vonage Business Communications (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Grasshopper | Vonage Business Communications | 
|---|---|---|
| **Small-Business** | 86.3% | 60.1% | 
| **Mid-Market** | 9.4% | 33.1% | 
| **Enterprise** | 4.4% | 6.8% | 

### By Industry

#### Grasshopper

- **Information Technology and Services:** 9.4%
- **Consumer Services:** 6.3%
- **Marketing and Advertising:** 5.7%
- **Internet:** 5.0%
- **Financial Services:** 4.4%
- **Mental Health Care:** 3.8%
- **Computer Software:** 3.8%
- **Real Estate:** 3.8%
- **Construction:** 3.8%
- **Architecture & Planning:** 3.1%
- **Other:** 50.9%

#### Vonage Business Communications

- **Staffing and Recruiting:** 11.8%
- **Information Technology and Services:** 7.6%
- **Insurance:** 7.0%
- **Financial Services:** 4.4%
- **Real Estate:** 4.2%
- **Computer Software:** 3.8%
- **Facilities Services:** 3.4%
- **Law Practice:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Transportation/Trucking/Railroad:** 2.7%
- **Other:** 48.6%

---
## Alternatives

### Alternatives to Grasshopper

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3389 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1612 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [Talkroute](https://www.g2.com/products/talkroute/reviews) — 4.6/5 stars (44 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (526 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (338 reviews)

### Alternatives to Vonage Business Communications

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (931 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56482 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1612 reviews)

---
## Top Discussions

### Grasshopper

- Title: [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) — 1 comment
  > **Top comment:** "No idea unfortunately, I apologize"
- Title: [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) — 1 comment
  > **Top comment:** "Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but..."

### Vonage Business Communications

- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) — 2 comments
  > **Top comment:** "Vonage provide VOIP services."
- Title: [When will I be able to attach documents and pictures to SMS?](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) — 2 comments, 1 upvote
  > **Top comment:** "MMS (pictures) is now available. Unsure on sending docs via SMS."
- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) — 1 comment
  > **Top comment:** "VOIP"
- Title: [the](https://www.g2.com/discussions/35935-the) — 1 comment, 1 upvote
  > **Top comment:** "hey"
- Title: [i would like to use as personal at home  contact : ???](https://www.g2.com/discussions/31974-i-would-like-to-use-as-personal-at-home-contact) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for your interest in Vonage Business services. Please visit our website at https://www.vonage.com/business/contact/ for more information.  If you..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grasshopper-vs-vonage-business-communications)