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Compare Grasshopper and Vonage Business Communications 
Featured Products
At a Glance
Market Segments
Small-Business (86.3% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
$14.00 Per Month
No pricing available
Grasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansVonage Business Communications
Star Rating
(493)4.3 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Vonage Business CommunicationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vonage Business Communications excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Grasshopper. Users appreciate the platform's easy setup for calling and messaging and its ability to integrate seamlessly with other tools, enhancing their workflow.
- According to verified reviews, Vonage offers superior call quality and a wider range of features, such as high-quality conference calls and instant messaging capabilities. Users have noted that the platform provides timely updates on missed calls and messages, which is crucial for maintaining communication.
- Users say that while Grasshopper is user-friendly and effective for making calls and receiving texts, it falls short in some advanced features. For instance, some users mentioned that it lacks certain functionalities that are available in Vonage, such as comprehensive automated attendants and integration options.
- Reviewers mention that Vonage Business Communications has a more robust support system, with a higher quality of support ratings. Users have highlighted their positive experiences with timely assistance, which is essential for businesses that rely on uninterrupted communication.
- According to recent user feedback, Grasshopper is particularly beneficial for small businesses, especially those with remote teams. Users appreciate its ability to facilitate calls internationally, making it a valuable tool for businesses operating across borders.
- G2 reviewers report that while both platforms cater to small businesses, Vonage's extensive feature set and higher ratings in usability and setup ease make it a more compelling choice for those looking for a comprehensive communication solution. Users have noted that the platform is easy to navigate and offers helpful integrations, which can significantly enhance productivity.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Vonage Business Communications
No pricing availableFree Trial
Grasshopper
Free Trial is available
Vonage Business Communications
No trial information availableRatings
Meets Requirements
8.3
124
9.0
397
Ease of Use
8.0
126
9.0
401
Ease of Setup
7.7
66
8.7
222
Ease of Admin
8.3
61
8.8
187
Quality of Support
7.6
108
8.7
385
Has the product been a good partner in doing business?
7.6
60
8.9
187
Product Direction (% positive)
5.9
123
8.4
392
Features by Category
Basic Communication - Cloud PBX
Not enough data
9.3
9
Not enough data
8.7
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
9.1
9
Not enough data
9.3
9
Advanced Features - Cloud PBX
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.9
9
Platform Basics - VoIP Providers
Not enough data
8.8
13
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
7.9
13
Not enough data
7.8
13
Basic Communication
8.9
82
|
Verified
9.3
301
|
Verified
Feature Not Available
8.3
153
|
Verified
6.9
15
8.9
215
|
Verified
Feature Not Available
8.5
140
|
Verified
4.6
15
|
Verified
9.1
220
|
Verified
7.6
42
|
Verified
9.3
258
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
7.4
9
Not enough data
7.6
9
Access
6.3
22
8.8
174
6.5
19
8.8
184
|
Verified
8.5
56
|
Verified
8.9
206
|
Verified
Advanced Features
7.6
64
|
Verified
8.6
221
|
Verified
8.2
56
|
Verified
8.9
236
8.9
55
|
Verified
9.3
263
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
30
Not enough data
8.9
32
|
Verified
Not enough data
9.0
23
|
Verified
Features
Not enough data
9.2
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.6
23
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Grasshopper and Vonage Business Communications are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Vonage Business Communications is categorized as UCaaS Platforms and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Business Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Staffing and Recruiting
11.4%
Information Technology and Services
7.5%
Insurance
6.9%
Financial Services
4.5%
Real Estate
4.3%
Other
65.3%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
When will I be able to attach documents and pictures to SMS?
2 Comments
JD
MMS (pictures) is now available. Unsure on sending docs via SMS.Read more
What is Vonage Business Communications used for?
2 Comments
AV
This is used for VoIP call and You can send massage also.Read more
I would like to upload files that I take pictures of, then send or share them.. is that an option?
1 Comment
BW
If they are also a user with Vonage you can send files through the "Team Messaging" feature. There is also a fax option.Read more
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