Introducing G2.ai, the future of software buying.Try now
Compare Grasshopper and VirtualPBX 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
8x8 Contact Center
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ultatel
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
8x8 Work
Visit Website
At a Glance
Market Segments
Small-Business (86.3% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
$14.00 Per Month
$27.00 1 Users Per Year
Grasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansVirtualPBX
Star Rating
(30)4.2 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$27.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grasshopper excels in ease of setup with a score of 8.0, making it a preferred choice for small businesses looking for a quick and straightforward implementation, while VirtualPBX struggles with a lower score of 6.3 in this area.
- Reviewers mention that Grasshopper's call management features, particularly its VoIP number functionality, receive high praise with a score of 9.1, whereas VirtualPBX, while also strong, scores slightly higher at 9.4, indicating a competitive edge in this essential feature.
- G2 users highlight that Grasshopper's quality of support is rated at 7.7, which some users find satisfactory, but VirtualPBX outshines with a higher score of 8.3, suggesting a more reliable support experience for users needing assistance.
- Users on G2 report that Grasshopper's automated attendants feature scores 8.5, indicating a robust offering, while VirtualPBX's score of 7.6 suggests it may not be as effective in this area, leading to potential user frustration.
- Reviewers mention that Grasshopper's mobile accessibility is a strong point, contributing to its overall ease of use score of 8.2, while VirtualPBX's lower score of 8.0 indicates it may not be as user-friendly on mobile devices.
- Users say that while both platforms offer basic communication features, Grasshopper's focus on small business needs shines through with a total of 150 reviews, compared to VirtualPBX's 27, suggesting a more established user base and community feedback for Grasshopper.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
VirtualPBX
Pro
$27.00
1 Users Per Year
- Auto Attendant
- Ring Groups
- Digital Faxing
Free Trial
Grasshopper
Free Trial is available
VirtualPBX
Free Trial is available
Ratings
Meets Requirements
8.3
124
8.3
22
Ease of Use
8.0
126
8.3
23
Ease of Setup
7.7
66
7.0
17
Ease of Admin
8.3
61
7.7
15
Quality of Support
7.6
108
8.4
22
Has the product been a good partner in doing business?
7.6
60
7.8
15
Product Direction (% positive)
5.9
123
5.9
20
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.9
82
|
Verified
8.5
18
|
Verified
Feature Not Available
Not enough data
6.9
15
Not enough data
Feature Not Available
Feature Not Available
4.6
15
|
Verified
8.9
9
|
Verified
7.6
42
|
Verified
7.7
8
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.3
22
9.2
6
|
Verified
6.5
19
10.0
5
8.5
56
|
Verified
9.6
8
Advanced Features
7.6
64
|
Verified
7.9
13
|
Verified
8.2
56
|
Verified
7.8
12
|
Verified
8.9
55
|
Verified
9.5
10
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grasshopper and VirtualPBX are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
VirtualPBX is categorized as UCaaS Platforms, Call Center Infrastructure (CCI), Contact Center, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VirtualPBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Hospital & Health Care
6.7%
Health, Wellness and Fitness
6.7%
Consulting
3.3%
Telecommunications
3.3%
Retail
3.3%
Other
76.7%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
VirtualPBX has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
