Compare Grasshopper and Twilio
At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (51.6% of reviews)
Entry-Level Pricing
$14.00 Per Month
No pricing available
Grasshopper
Star Rating
(159)3.9 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plans
Twilio
Star Rating
(518)4.1 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twilio
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Twilio excels in reliability and scalability, with users praising its well-documented APIs and easy integration. One user highlighted that the setup was simpler than expected, making it a go-to choice for app notifications.
- Users say Grasshopper is a user-friendly option for making calls and receiving texts, especially for those working overseas. Reviewers appreciate its ability to connect with clients in different countries, making it a practical tool for remote communication.
- According to verified reviews, Twilio's implementation process is notably quick, with many users mentioning the intuitive onboarding experience. This ease of setup allows businesses to start using the platform effectively without extensive training.
- Reviewers mention that while Grasshopper is effective for basic communication needs, it may not offer the same level of advanced features as Twilio. Users looking for robust API capabilities and extensive customization might find Twilio more suitable for their needs.
- G2 reviewers highlight that Twilio has a higher overall satisfaction score, reflecting its strong market presence and user feedback. Users appreciate its seamless integration for messaging, calls, and notifications, which enhances their operational efficiency.
- Users note that while Grasshopper provides essential features, it may not meet the demands of businesses looking for scalability and advanced functionalities. Some users feel limited by its capabilities compared to Twilio's extensive offerings.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Twilio
No pricing availableFree Trial
Grasshopper
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
8.3
128
8.7
374
Ease of Use
8.1
130
8.2
382
Ease of Setup
7.8
70
7.7
221
Ease of Admin
8.3
61
7.9
196
Quality of Support
7.7
111
7.8
340
Has the product been a good partner in doing business?
7.6
60
8.0
187
Product Direction (% positive)
6.0
127
8.3
362
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
113
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
109
|
Verified
Support
Not enough data
7.5
108
|
Verified
Not enough data
Feature Not Available
Not enough data
6.9
110
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.9
86
|
Verified
Not enough data
Feature Not Available
Not enough data
7.3
17
Not enough data
Feature Not Available
Not enough data
4.8
16
|
Verified
Not enough data
7.7
43
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.1
23
Not enough data
6.7
21
Not enough data
8.5
57
|
Verified
Not enough data
Advanced Features
7.7
66
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.9
56
|
Verified
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grasshopper and Twilio are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Twilio is categorized as RCS Business Messaging, WhatsApp Marketing, Cloud PBX Platforms, Video Platform as a Service (VPaaS), SMS Marketing, and Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.6%
Consumer Services
6.4%
Marketing and Advertising
5.7%
Internet
5.1%
Financial Services
4.5%
Other
68.8%
Computer Software
17.5%
Information Technology and Services
11.2%
Marketing and Advertising
6.8%
Financial Services
5.0%
Internet
4.8%
Other
54.7%
Alternatives
Discussions
What is Grasshopper connect?
1 Comment
CG
No idea unfortunately, I apologizeRead more
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
JJ
There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a...Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
