# Grasshopper vs Sangoma Unified Communications Platform Comparison

| | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 161 | 252 | 
| **Largest Market Segment** | Small-Business (86.3% of reviews) | Small-Business (50.6% of reviews) | 
| **Entry Level Price** | $14.00 Per Month | Starting at $17.99 1 User per month | 

---
## Top Pros & Cons

### Grasshopper

Pros:
- Calling Features (1 reviews)
- Easy Connection (1 reviews)

Cons:
- Customer Service (3 reviews)
- Account Management (2 reviews)

### Sangoma Unified Communications Platform

Pros:
- Ease of Use (8 reviews)
- Business Tools (4 reviews)

Cons:
- Complex Processes (3 reviews)
- Difficult Settings Management (2 reviews)

---
## Ratings Comparison
| Rating | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
  | **Meets Requirements** | 8.3 (128 reviews) | 9.0 (229 reviews) | 
  | **Ease of Use** | 8.1 (132 reviews) | 8.5 (230 reviews) | 
  | **Ease of Setup** | 7.8 (72 reviews) | 8.1 (192 reviews) | 
  | **Ease of Admin** | 8.3 (61 reviews) | 8.6 (195 reviews) | 
  | **Quality of Support** | 7.7 (111 reviews) | 8.7 (222 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (60 reviews) | 8.8 (191 reviews) | 
  | **Product Direction (% positive)** | 5.9 (128 reviews) | 7.6 (231 reviews) | 

---
## Pricing

### Grasshopper

#### Entry-Level Pricing

Plan: True Solo

Price: $14.00 Per Month

Description: Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.

Key Features:
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps

[Browse all 3 editions](https://www.g2.com/products/grasshopper/pricing)

#### Free Trial

Yes

### Sangoma Unified Communications Platform

#### Entry-Level Pricing

Plan: Cloud

Price: Starting at $17.99 1 User per month

Description: Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term. 

Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs. 

*Pricing based on 5-year commitment

Key Features:
- DID, Unlimited Calling, SMS, e911 
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more

[Browse all 3 editions](https://www.g2.com/products/sangoma-unified-communications-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | 7.5/10 | 96 |
| **Sangoma Unified Communications Platform** | 8.5/10 | 206 |

#### Platform Basics - VoIP Providers

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Feature Not Available | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Phone Calls** | 8.9 (86 reviews) ✓ Verified | 9.3 (191 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | 8.3 (26 reviews) ✓ Verified | 
| **Instant Messaging** | 7.3 (17 reviews) | 7.6 (49 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | 7.6 (23 reviews) ✓ Verified | 
| **Conference Calls** | 4.8 (16 reviews) ✓ Verified | 8.9 (158 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 7.7 (43 reviews) ✓ Verified | 9.5 (181 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

#### Access

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Software Pairing** | 6.1 (23 reviews) | 7.9 (72 reviews) ✓ Verified | 
| **Browser Extension** | 6.7 (21 reviews) | 8.2 (102 reviews) ✓ Verified | 
| **Individual Download** | 8.5 (57 reviews) ✓ Verified | 8.3 (64 reviews) | 

#### Advanced Features

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Hold Music** | 7.7 (66 reviews) ✓ Verified | 8.5 (180 reviews) ✓ Verified | 
| **Automated Attendants** | 8.2 (57 reviews) ✓ Verified | 8.8 (150 reviews) ✓ Verified | 
| **VOiP Number** | 8.9 (57 reviews) ✓ Verified | 9.1 (142 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to Sangoma Unified Communications Platform (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Grasshopper | Sangoma Unified Communications Platform | 
|---|---|---|
| **Small-Business** | 86.3% | 50.6% | 
| **Mid-Market** | 9.4% | 47.7% | 
| **Enterprise** | 4.4% | 1.7% | 

### By Industry

#### Grasshopper

- **Information Technology and Services:** 9.4%
- **Consumer Services:** 6.3%
- **Marketing and Advertising:** 5.7%
- **Internet:** 5.0%
- **Financial Services:** 4.4%
- **Mental Health Care:** 3.8%
- **Computer Software:** 3.8%
- **Real Estate:** 3.8%
- **Construction:** 3.8%
- **Architecture & Planning:** 3.1%
- **Other:** 50.9%

#### Sangoma Unified Communications Platform

- **Hospital & Health Care:** 7.5%
- **Health, Wellness and Fitness:** 5.0%
- **Financial Services:** 5.0%
- **Non-Profit Organization Management:** 4.6%
- **Insurance:** 4.6%
- **Information Technology and Services:** 3.8%
- **Computer Software:** 3.8%
- **Retail:** 3.8%
- **Wholesale:** 3.3%
- **Construction:** 3.3%
- **Other:** 55.2%

---
## Alternatives

### Alternatives to Grasshopper

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3389 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1614 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1405 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [Talkroute](https://www.g2.com/products/talkroute/reviews) — 4.6/5 stars (44 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (527 reviews)

### Alternatives to Sangoma Unified Communications Platform

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1405 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1614 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (931 reviews)

---
## Top Discussions

### Grasshopper

- Title: [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) — 1 comment
  > **Top comment:** "No idea unfortunately, I apologize"
- Title: [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) — 1 comment
  > **Top comment:** "Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but..."

### Sangoma Unified Communications Platform

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grasshopper-vs-sangoma-unified-communications-platform)