G2 reviewers report that Quo excels in user satisfaction, boasting a significantly higher overall rating compared to Grasshopper. Users appreciate Quo's quick implementation and ease of use, with one reviewer noting, "Implementation was quick, and agents adopted it easily."
Users say that Grasshopper provides a solid experience for making calls and sending texts, especially for those working remotely. One user highlighted its functionality, stating, "It is a powerful tool to make calls and receive text messages, along with listening to faxes and voice messages after calls."
Reviewers mention that Quo's customer support is a standout feature, with many users praising the timely responses to inquiries. A user shared, "Customer service always responds on time whenever I have an inquiry and I have no issue whatsoever with my calls."
According to verified reviews, Grasshopper is noted for its user-friendly interface, making it easy to navigate. A user remarked, "It's very user friendly and easy to navigate," which is a crucial aspect for small businesses looking for straightforward solutions.
G2 reviewers highlight that Quo allows for better team collaboration by enabling multiple team members to share a single phone number. This feature is particularly beneficial for small businesses, as one user noted, "Quo allows to share one phone number with all the team members and as an owner, I can review the call logs and text messages at my own time."
Users express concerns about Grasshopper's ability to meet specific workflow needs, with some mentioning challenges in configuration. This could be a drawback for businesses that require more tailored solutions, as they may find Quo's offerings more adaptable to their needs.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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