Compare Grasshopper and Podium
At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
$14.00 Per Month
Contact Us Per Month
Grasshopper
Star Rating
(159)3.9 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plans
Podium
Star Rating
(2,095)4.6 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in customer communication, with users appreciating its ability to consolidate text messages, reviews, and customer interactions into one platform. This integration allows for quick responses and efficient management of customer inquiries, making it a favorite for businesses looking to streamline their communication.
- Users say that Grasshopper is a reliable tool for making calls and sending text messages, especially for those working remotely. Reviewers highlight its user-friendly interface, which makes it easy to navigate and manage communications, particularly for small businesses operating in multiple regions.
- According to verified reviews, Podium's implementation process is notably smooth, with many users praising its intuitive setup. This ease of use is a significant advantage for businesses that need to get up and running quickly without extensive training or technical support.
- Reviewers mention that while Grasshopper provides essential features for small businesses, it sometimes struggles to meet more complex workflow needs. Users have noted challenges in configuration, which can hinder its effectiveness for businesses with specific requirements.
- G2 reviewers highlight Podium's strong support quality, with many users expressing satisfaction with the assistance they receive. This level of support is crucial for businesses that rely on timely help to resolve issues and maintain smooth operations.
- Users report that Grasshopper's focus on basic communication features is beneficial for small businesses, but it may lack some of the advanced functionalities that Podium offers, such as comprehensive review management and multi-channel messaging, which are essential for enhancing customer engagement.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Grasshopper
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
8.3
128
9.1
1,755
Ease of Use
8.1
130
9.3
1,774
Ease of Setup
7.8
70
9.1
1,102
Ease of Admin
8.3
61
9.3
903
Quality of Support
7.7
111
9.0
1,632
Has the product been a good partner in doing business?
7.6
60
9.2
921
Product Direction (% positive)
6.0
127
8.9
1,738
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
40
Not enough data
8.7
41
Interaction
Not enough data
8.0
42
Not enough data
8.2
41
Not enough data
8.3
41
Not enough data
8.3
41
Not enough data
8.3
40
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.1
41
Not enough data
7.8
42
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
42
Not enough data
7.9
42
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
42
Not enough data
8.5
41
Not enough data
8.5
40
Agentic AI - AI Chatbots
Not enough data
5.4
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.1
9
Not enough data
6.7
9
Not enough data
5.9
9
Not enough data
6.9
9
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
158
Not enough data
7.7
208
Not enough data
9.1
223
Not enough data
Feature Not Available
Channels
Not enough data
7.9
211
Not enough data
8.6
221
Not enough data
9.3
239
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
153
Not enough data
8.4
155
Not enough data
8.5
223
Not enough data
8.3
222
Not enough data
8.5
223
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
66
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
64
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
Not enough data
8.7
230
|
Verified
Not enough data
9.3
243
|
Verified
Not enough data
8.4
187
Not enough data
8.6
240
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
SMS Platform
Not enough data
8.5
223
|
Verified
Not enough data
8.6
224
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
202
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
Not enough data
8.2
327
Not enough data
8.1
324
Not enough data
Feature Not Available
Design
Not enough data
8.3
340
Not enough data
Feature Not Available
Not enough data
8.5
376
Not enough data
8.4
367
Not enough data
8.6
339
Generative AI
Not enough data
7.5
237
Not enough data
7.5
232
Responses
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
8.8
15
Automation - AI Agents
Not enough data
8.7
17
Not enough data
8.8
20
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
9.0
18
Platform
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
9.0
15
Autonomy - AI Agents
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
8.6
16
Not enough data
7.9
15
Generative AI
Not enough data
8.5
16
Not enough data
8.6
15
Responses
Not enough data
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.7
297
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Support Automation
Not enough data
8.5
258
Not enough data
8.3
166
Not enough data
8.7
169
Not enough data
8.1
174
Generative AI
Not enough data
7.5
153
Not enough data
7.5
155
Generative AI
Not enough data
7.7
246
Not enough data
7.5
244
Not enough data
Feature Not Available
Communication
Not enough data
9.2
699
|
Verified
Not enough data
9.0
725
|
Verified
Not enough data
8.1
509
Not enough data
9.0
665
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
627
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
598
|
Verified
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Feature Not Available
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
8.9
86
|
Verified
8.4
42
Feature Not Available
Feature Not Available
7.3
17
Feature Not Available
Feature Not Available
Feature Not Available
4.8
16
|
Verified
Feature Not Available
7.7
43
|
Verified
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
6.1
23
Feature Not Available
6.7
21
Feature Not Available
8.5
57
|
Verified
Feature Not Available
Advanced Features
7.7
66
|
Verified
6.7
39
8.2
57
|
Verified
Feature Not Available
8.9
56
|
Verified
8.1
39
Consumer Intelligence
Not enough data
9.1
634
|
Verified
Not enough data
8.4
519
Not enough data
8.5
561
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
526
|
Verified
Not enough data
8.9
652
|
Verified
Media Monitoring
Not enough data
8.5
519
Not enough data
7.3
203
Not enough data
8.3
513
In-House Management
Not enough data
8.6
504
Not enough data
8.6
504
|
Verified
Generative AI
Not enough data
7.5
139
Agentic AI - Online Reputation Management
Not enough data
5.1
12
Not enough data
5.3
12
Not enough data
5.8
12
Not enough data
5.3
12
Not enough data
5.6
12
Not enough data
5.6
12
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grasshopper and Podium are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.6%
Consumer Services
6.4%
Marketing and Advertising
5.7%
Internet
5.1%
Financial Services
4.5%
Other
68.8%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Discussions
What is Grasshopper connect?
1 Comment
CG
No idea unfortunately, I apologizeRead more
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
Is podium a CRM?
2 Comments
GY
No, podium is not a CRM. I would call it an online reputation management platform. It helps get and manage, google reviews along with unifying customer...Read more
What does the company podium do?
2 Comments
MB
Provides an expensive platform small business owners can use to solicit customer reviews on Google maps. Read more
