Introducing G2.ai, the future of software buying.Try now
Compare Grasshopper and Phone.com 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
8x8 Work
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ultatel
Visit Website
At a Glance
Market Segments
Small-Business (86.3% of reviews)
Small-Business (75.9% of reviews)
Entry-Level Pricing
$14.00 Per Month
$21.99 1 User Per Month
Grasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansPhone.com
Star Rating
(33)3.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$21.99 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grasshopper excels in its ease of use with a score of 8.2, while Phone.com trails slightly behind at 7.6, making Grasshopper a more user-friendly option for small businesses.
- Reviewers mention that Grasshopper's phone call quality is rated at 9.0, which is on par with Phone.com, but users on G2 highlight that Grasshopper's video call feature, rated at 8.9, is more reliable compared to Phone.com's lack of a video call rating.
- G2 users note that Grasshopper's automated attendants score 8.5, while Phone.com scores slightly higher at 8.9, indicating that Phone.com may offer a more sophisticated automated system for managing calls.
- Users say that Grasshopper's voicemail to email feature is a standout, providing seamless integration for managing messages, while Phone.com also offers this feature but with less user satisfaction according to reviews.
- Reviewers mention that Grasshopper's conference call feature is rated at 5.6, which is significantly lower than Phone.com's 8.5, suggesting that Phone.com provides a more robust solution for group communications.
- Users report that Grasshopper's individual download option scores 8.6, indicating a strong performance in accessibility, while Phone.com’s score of 8.3 shows it is still effective but slightly less favored by users.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.
Free Trial
Grasshopper
Free Trial is available
Phone.com
No trial information availableRatings
Meets Requirements
8.3
124
7.8
23
Ease of Use
8.0
126
7.6
23
Ease of Setup
7.7
66
8.2
11
Ease of Admin
8.3
61
7.8
9
Quality of Support
7.6
108
7.7
21
Has the product been a good partner in doing business?
7.6
60
7.2
9
Product Direction (% positive)
5.9
123
6.1
21
Features by Category
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.9
82
|
Verified
9.1
15
|
Verified
Feature Not Available
9.2
8
|
Verified
6.9
15
8.1
9
Feature Not Available
8.8
7
4.6
15
|
Verified
8.8
11
|
Verified
7.6
42
|
Verified
8.8
10
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.3
22
Feature Not Available
6.5
19
9.0
8
8.5
56
|
Verified
Feature Not Available
Advanced Features
7.6
64
|
Verified
8.6
11
|
Verified
8.2
56
|
Verified
9.1
11
8.9
55
|
Verified
9.0
13
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grasshopper and Phone.com are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Phone.com is categorized as UCaaS Platforms and Video Conferencing
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Phone.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Computer Software
13.8%
Marketing and Advertising
10.3%
Transportation/Trucking/Railroad
6.9%
Real Estate
6.9%
Insurance
6.9%
Other
55.2%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
Phone.com has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
