# Grasshopper, Monster VoIP vs iPlum Comparison

| | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 159 | 35 | 203 | 
| **Largest Market Segment** | Small-Business (86.7% of reviews) | Small-Business (90.6% of reviews) | Small-Business (96.4% of reviews) | 
| **Entry Level Price** | $14.00 Per Month | $27.00 | $8.99 | 

---
## Top Pros & Cons

### Grasshopper

Pros:
- Calling Features (1 reviews)
- Easy Connection (1 reviews)

Cons:
- Customer Service (3 reviews)
- Account Management (2 reviews)

### Monster VoIP

**Not enough data**

### iPlum

Pros:
- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)

Cons:
- Texting Issues (28 reviews)
- Call Issues (25 reviews)

---
## Ratings Comparison
| Rating | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (128 reviews) | 8.7 (23 reviews) | 9.2 (186 reviews) | 
  | **Ease of Use** | 8.1 (130 reviews) | 8.3 (24 reviews) | 8.7 (188 reviews) | 
  | **Ease of Setup** | 7.8 (70 reviews) | 9.3 (10 reviews) | 7.9 (179 reviews) | 
  | **Ease of Admin** | 8.3 (61 reviews) | 8.9 (11 reviews) | 8.6 (46 reviews) | 
  | **Quality of Support** | 7.7 (111 reviews) | 8.6 (24 reviews) | 8.4 (152 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (60 reviews) | 9.8 (11 reviews) | 8.2 (47 reviews) | 
  | **Product Direction (% positive)** | 6.0 (127 reviews) | 8.1 (24 reviews) | 8.6 (187 reviews) | 

---
## Pricing

### Grasshopper

#### Entry-Level Pricing

Plan: True Solo

Price: $14.00 Per Month

Description: Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.

Key Features:
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps

[Browse all 3 editions](https://www.g2.com/products/grasshopper/pricing)

#### Free Trial

Yes

### Monster VoIP

#### Entry-Level Pricing

Plan: Professional Call Center Manager

Price: $27.00

Description: Includes all Basic features and so much more for a manager of a team.

Key Features:
- All Basic Features Plus so much more

[Browse all 2 editions](https://www.g2.com/products/monster-voip/pricing)

#### Free Trial

Yes

### iPlum

#### Entry-Level Pricing

Plan: Standard

Price: $8.99

Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.

Key Features:
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail

[Browse all 2 editions](https://www.g2.com/products/iplum/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Monster VoIP** | N/A | N/A |
| **iPlum** | 9.0/10 | 126 |

#### Platform

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.3 (119 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.2 (123 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | 8.5 (111 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | 9.1 (113 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.3 (121 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.0 (115 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.0 (111 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | 8.9 (114 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Monster VoIP** | N/A | N/A |
| **iPlum** | 8.5/10 | 24 |

#### Technology

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Telecommunications** | Not enough data | Not enough data | 9.4 (24 reviews) | 
| **Low Bandwidth Support** | Not enough data | Not enough data | 8.9 (23 reviews) | 
| **EHR Integration** | Not enough data | Not enough data | 7.7 (21 reviews) | 

#### Administration

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | 7.9 (21 reviews) | 
| **Practice Specific** | Not enough data | Not enough data | 8.0 (22 reviews) | 
| **Charting And Documentation** | Not enough data | Not enough data | 7.6 (21 reviews) | 

#### Compliance

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 9.3 (23 reviews) | 
| **State Regulation Compliance** | Not enough data | Not enough data | 9.4 (22 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | 7.5/10 | 95 |
| **Monster VoIP** | 8.9/10 | 25 |
| **iPlum** | 6.9/10 | 104 |

#### Platform Basics - VoIP Providers

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 7.4 (65 reviews) | 
| **Call Management** | Not enough data | Not enough data | 8.0 (68 reviews) | 
| **Network monitoring** | Not enough data | Not enough data | 7.5 (63 reviews) | 
| **Integrations** | Feature Not Available | Not enough data | 6.8 (65 reviews) | 
| **Virtual PBX** | Not enough data | Not enough data | 6.5 (62 reviews) | 
| **SIP trunking services** | Not enough data | Not enough data | 6.5 (62 reviews) | 

#### Basic Communication

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Phone Calls** | 8.9 (86 reviews) ✓ Verified | 9.2 (21 reviews) ✓ Verified | 8.9 (95 reviews) | 
| **Video Calls** | Feature Not Available | 9.4 (8 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | 7.3 (17 reviews) | 8.9 (9 reviews) ✓ Verified | 8.9 (95 reviews) | 
| **Screen Sharing** | Feature Not Available | 9.4 (8 reviews) ✓ Verified | 5.9 (77 reviews) | 
| **Conference Calls** | 4.8 (16 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 6.3 (72 reviews) | 
| **Desk-to-Desk Calls** | 7.7 (43 reviews) ✓ Verified | 9.2 (19 reviews) ✓ Verified | 6.6 (74 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.3 (50 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.5 (50 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.4 (51 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.4 (49 reviews) | 

#### Access

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Software Pairing** | 6.1 (23 reviews) | 8.9 (6 reviews) ✓ Verified | 6.2 (69 reviews) | 
| **Browser Extension** | 6.7 (21 reviews) | 9.3 (10 reviews) | Feature Not Available | 
| **Individual Download** | 8.5 (57 reviews) ✓ Verified | 8.7 (9 reviews) ✓ Verified | 7.1 (77 reviews) | 

#### Advanced Features

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Hold Music** | 7.7 (66 reviews) ✓ Verified | 8.3 (14 reviews) ✓ Verified | 5.7 (70 reviews) | 
| **Automated Attendants** | 8.2 (57 reviews) ✓ Verified | 8.6 (12 reviews) ✓ Verified | 6.4 (78 reviews) | 
| **VOiP Number** | 8.9 (56 reviews) ✓ Verified | 8.2 (14 reviews) | 8.4 (88 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Monster VoIP** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Monster VoIP** | N/A | N/A |
| **iPlum** | 7.8/10 | 27 |

#### Agentic AI - Outbound Call Tracking

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (9 reviews) | 

#### Calling

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 7.5 (26 reviews) | 
| **Generate Location** | Not enough data | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | Not enough data | 8.6 (27 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | Feature Not Available | 
| **Auto Dialer** | Not enough data | Not enough data | 8.3 (11 reviews) | 

#### Contacts

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.2 (26 reviews) | 
| **Information Locater** | Not enough data | Not enough data | Feature Not Available | 
| **Record Prospect Data** | Not enough data | Not enough data | 7.5 (25 reviews) | 

#### Insights

| Feature | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | Feature Not Available | 
| **Daily Summary** | Not enough data | Not enough data | Feature Not Available | 
| **Automated Voicemails** | Not enough data | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | Not enough data | 7.2 (10 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)



**Unique to iPlum (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Grasshopper | Monster VoIP | iPlum | 
|---|---|---|---|
| **Small-Business** | 86.7% | 90.6% | 96.4% | 
| **Mid-Market** | 8.9% | 9.4% | 1.5% | 
| **Enterprise** | 4.4% | 0% | 2.1% | 

### By Industry

#### Grasshopper

- **Information Technology and Services:** 9.6%
- **Consumer Services:** 6.4%
- **Marketing and Advertising:** 5.7%
- **Internet:** 5.1%
- **Financial Services:** 4.5%
- **Construction:** 3.8%
- **Mental Health Care:** 3.8%
- **Real Estate:** 3.8%
- **Consumer Goods:** 3.2%
- **Hospital & Health Care:** 3.2%
- **Other:** 51.0%

#### Monster VoIP

- **Insurance:** 15.6%
- **Business Supplies and Equipment:** 9.4%
- **Legal Services:** 9.4%
- **Wholesale:** 6.3%
- **Marketing and Advertising:** 6.3%
- **Information Technology and Services:** 6.3%
- **Financial Services:** 6.3%
- **Farming:** 6.3%
- **Accounting:** 3.1%
- **Building Materials:** 3.1%
- **Other:** 28.1%

#### iPlum

- **Mental Health Care:** 53.4%
- **Health, Wellness and Fitness:** 11.4%
- **Hospital & Health Care:** 10.9%
- **Individual & Family Services:** 3.6%
- **Consumer Services:** 2.1%
- **Medical Practice:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.6%
- **Financial Services:** 1.6%
- **Consulting:** 1.6%
- **Other:** 9.8%

---
## Alternatives

### Alternatives to Grasshopper

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Talkroute](https://www.g2.com/products/talkroute/reviews) — 4.6/5 stars (44 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (521 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (331 reviews)

### Alternatives to Monster VoIP

- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)

### Alternatives to iPlum

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (331 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)

---
## Top Discussions

### Grasshopper

- Title: [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) — 1 comment
  > **Top comment:** "No idea unfortunately, I apologize"
- Title: [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) — 1 comment
  > **Top comment:** "Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but..."

### Monster VoIP

- Title: [Would it be possible to add a voicemail transfer button? Is it also possible to add "retrieve call"](https://www.g2.com/discussions/33933-would-it-be-possible-to-add-a-voicemail-transfer-button-is-it-also-possible-to-add-retrieve-call) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Bryon- We greatly appreciate your feedback and will take this back to our product team! 

-Monster, the happy phone company "

### iPlum

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grasshopper-vs-monster-voip-vs-iplum)