# Grasshopper vs MightyCall Comparison
---
## AI Generated Summary
- **G2 reviewers report** that MightyCall excels in user experience, with many praising its **intuitive interface** and quick setup process. Users mention that they were able to get started in just about ten minutes, making it a great choice for those who need a fast implementation.
- **According to verified reviews** , Grasshopper is recognized for its strong calling capabilities, with users highlighting its effectiveness for making calls and receiving text messages. One user noted, "It is a powerful tool to make calls and receive text messages," which showcases its utility for communication.
- **Reviewers mention** that MightyCall offers superior support quality, with a score that reflects its responsiveness and helpfulness. Users appreciate features like call logging, which adds transparency and accountability to their communication processes.
- **Users say** that Grasshopper is user-friendly and easy to navigate, making it a solid option for small businesses. However, some users have expressed that it may not fully meet their specific workflow needs, indicating potential configuration challenges.
- **G2 reviewers highlight** that MightyCall's conference calling features are significantly better than those of Grasshopper, with users enjoying the ability to connect multiple locations seamlessly. One user noted how easy it is to communicate across their nine office locations using a simple three-digit extension.
- **According to recent feedback** , while Grasshopper has a loyal user base, it has not received recent reviews, which may indicate a lack of ongoing engagement or updates. In contrast, MightyCall has garnered a steady stream of recent reviews, suggesting that it remains a relevant and evolving solution for users.



| | Grasshopper | MightyCall | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 160 | 334 | 
| **Largest Market Segment** | Small-Business (86.2% of reviews) | Small-Business (91.9% of reviews) | 
| **Entry Level Price** | $14.00 Per Month | $20.00 3 Per User Per Year | 

---
## Top Pros & Cons

### Grasshopper

Pros:
- Calling Features (1 reviews)
- Easy Connection (1 reviews)

Cons:
- Customer Service (3 reviews)
- Account Management (2 reviews)

### MightyCall

Pros:
- Ease of Use (62 reviews)
- Customer Support (55 reviews)

Cons:
- Call Issues (16 reviews)
- Number Issues (15 reviews)

---
## Ratings Comparison
| Rating | Grasshopper | MightyCall | 
|---|---|---|
  | **Meets Requirements** | 8.3 (128 reviews) | 8.9 (281 reviews) | 
  | **Ease of Use** | 8.1 (131 reviews) | 8.9 (283 reviews) | 
  | **Ease of Setup** | 7.8 (71 reviews) | 8.7 (213 reviews) | 
  | **Ease of Admin** | 8.3 (61 reviews) | 9.0 (175 reviews) | 
  | **Quality of Support** | 7.7 (111 reviews) | 9.3 (273 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (60 reviews) | 9.1 (175 reviews) | 
  | **Product Direction (% positive)** | 5.9 (128 reviews) | 8.5 (277 reviews) | 

---
## Pricing

### Grasshopper

#### Entry-Level Pricing

Plan: True Solo

Price: $14.00 Per Month

Description: Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.

Key Features:
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps

[Browse all 3 editions](https://www.g2.com/products/grasshopper/pricing)

#### Free Trial

Yes

### MightyCall

#### Entry-Level Pricing

Plan: Core

Price: $20.00 3 Per User Per Year

Description: Advanced business phone system

Key Features:
- Unlimited calling & texts
- 3 business phone numbers
- Call routing

[Browse all 4 editions](https://www.g2.com/products/mightycall/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **MightyCall** | 7.6/10 | 102 |

#### Channels

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Voice** | Not enough data | 8.9 (95 reviews) | 
| **Social** | Not enough data | Feature Not Available | 
| **Web Chat** | Not enough data | 7.2 (82 reviews) | 
| **Mobile SMS** | Not enough data | 8.0 (86 reviews) | 
| **Email** | Not enough data | 7.4 (79 reviews) | 

#### Generative AI

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Functions

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Session Routing** | Not enough data | 8.3 (84 reviews) | 
| **Session Queuing** | Not enough data | 7.9 (84 reviews) | 
| **Concurrent Calling** | Not enough data | 8.1 (86 reviews) | 
| **Speech Analytics** | Not enough data | 7.6 (78 reviews) | 
| **Auto Dialer** | Not enough data | 7.3 (76 reviews) | 
| **IVR** | Not enough data | 7.4 (78 reviews) | 
| **Inbound Screen Pop** | Not enough data | 7.8 (78 reviews) | 
| **Persistent Data** | Not enough data | 7.7 (76 reviews) | 

#### Agentic AI - Contact Center

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 6.1 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.5 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (23 reviews) | 

#### Administrative

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 8.0 (80 reviews) | 
| **Administrator Access** | Not enough data | 9.1 (83 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (84 reviews) | 
| **Session Recording** | Not enough data | 8.9 (80 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | 8.1 (78 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **MightyCall** | 8.2/10 | 33 |

#### Platform

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.1 (25 reviews) | 
| **Mobile Access** | Not enough data | 9.0 (31 reviews) | 
| **Queue Management** | Not enough data | 8.1 (24 reviews) | 
| **Call Routing** | Not enough data | 8.6 (29 reviews) | 
| **Call Back** | Not enough data | 7.3 (27 reviews) | 
| **IVR** | Not enough data | 7.3 (25 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.0 (26 reviews) | 

#### Generative AI

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.5 (24 reviews) | 
| **Performance Evaluation** | Not enough data | 8.5 (24 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Call Recording** | Not enough data | 9.1 (27 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.8 (26 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | 7.5/10 | 95 |
| **MightyCall** | 8.0/10 | 152 |

#### Platform Basics - VoIP Providers

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.7 (5 reviews) | 
| **Call Management** | Not enough data | 8.3 (5 reviews) | 
| **Network monitoring** | Not enough data | 6.9 (6 reviews) | 
| **Integrations** | Feature Not Available | 6.3 (5 reviews) | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | 7.0 (5 reviews) | 

#### Basic Communication

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Phone Calls** | 8.9 (86 reviews) ✓ Verified | 9.2 (147 reviews) ✓ Verified | 
| **Instant Messaging** | 7.3 (17 reviews) | 7.8 (59 reviews) | 
| **Conference Calls** | 4.8 (16 reviews) ✓ Verified | 8.2 (86 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 7.7 (43 reviews) ✓ Verified | 8.6 (98 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Software Pairing** | 6.1 (23 reviews) | 7.6 (72 reviews) | 
| **Browser Extension** | 6.7 (21 reviews) | 7.9 (84 reviews) | 
| **Individual Download** | 8.5 (57 reviews) ✓ Verified | 8.5 (81 reviews) | 

#### Advanced Features

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Hold Music** | 7.7 (66 reviews) ✓ Verified | 8.3 (114 reviews) ✓ Verified | 
| **Automated Attendants** | 8.2 (57 reviews) ✓ Verified | 8.4 (103 reviews) ✓ Verified | 
| **VOiP Number** | 8.9 (56 reviews) ✓ Verified | 9.2 (127 reviews) ✓ Verified | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **MightyCall** | 7.4/10 | 62 |

#### Agentic AI - Outbound Call Tracking

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 2.8 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 3.1 (6 reviews) | 

#### Calling

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (54 reviews) | 
| **Generate Location** | Not enough data | 9.6 (22 reviews) | 
| **Call Types** | Not enough data | 9.4 (53 reviews) | 
| **Click-to-Call** | Not enough data | 9.0 (50 reviews) | 
| **Auto Dialer** | Not enough data | 4.2 (6 reviews) | 

#### Contacts

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Personalization** | Not enough data | 8.9 (55 reviews) | 
| **Information Locater** | Not enough data | 8.7 (50 reviews) | 
| **Record Prospect Data** | Not enough data | 8.4 (51 reviews) | 

#### Insights

| Feature | Grasshopper | MightyCall | 
|---|---|---|
| **Notes** | Not enough data | 8.3 (48 reviews) | 
| **Daily Summary** | Not enough data | 8.1 (47 reviews) | 
| **Automated Voicemails** | Not enough data | 8.7 (52 reviews) | 
| **Automated Emails** | Not enough data | 8.0 (45 reviews) | 
| **Sorts Prospects** | Not enough data | 8.0 (44 reviews) | 
| **Automated Note Taking** | Not enough data | 2.7 (5 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to MightyCall (4):** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center)


---
## Reviewer Demographics

### By Company Size

| Segment | Grasshopper | MightyCall | 
|---|---|---|
| **Small-Business** | 86.2% | 91.9% | 
| **Mid-Market** | 9.4% | 7.5% | 
| **Enterprise** | 4.4% | 0.6% | 

### By Industry

#### Grasshopper

- **Information Technology and Services:** 9.5%
- **Consumer Services:** 6.3%
- **Marketing and Advertising:** 5.7%
- **Internet:** 5.1%
- **Financial Services:** 4.4%
- **Construction:** 3.8%
- **Computer Software:** 3.8%
- **Mental Health Care:** 3.8%
- **Real Estate:** 3.8%
- **Consumer Goods:** 3.2%
- **Other:** 50.6%

#### MightyCall

- **Marketing and Advertising:** 7.2%
- **Real Estate:** 6.9%
- **Information Technology and Services:** 5.9%
- **Retail:** 5.0%
- **Non-Profit Organization Management:** 4.7%
- **Accounting:** 4.1%
- **Insurance:** 3.4%
- **Consumer Services:** 3.4%
- **Health, Wellness and Fitness:** 3.1%
- **Electrical/Electronic Manufacturing:** 3.1%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to Grasshopper

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3376 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1587 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1369 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [Talkroute](https://www.g2.com/products/talkroute/reviews) — 4.6/5 stars (44 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (522 reviews)

### Alternatives to MightyCall

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3376 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1587 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1369 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)

---
## Top Discussions

### Grasshopper

- Title: [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) — 1 comment
  > **Top comment:** "No idea unfortunately, I apologize"
- Title: [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) — 1 comment
  > **Top comment:** "Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but..."

### MightyCall

- Title: [What is MightyCall used for?](https://www.g2.com/discussions/what-is-mightycall-used-for) — 1 comment, 2 upvotes
  > **Top comment:** "MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grasshopper-vs-mightycall)