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At a Glance
Market Segments
Small-Business (86.3% of reviews)
Small-Business (92.2% of reviews)
Entry-Level Pricing
$14.00 Per Month
$15.00 1 Per User Per Year
Grasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansMightyCall
Star Rating
(319)4.4 out of 5
Market Segments
Small-Business (92.2% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Per User Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grasshopper excels in call recording features, with a high rating of 9.6, making it a preferred choice for businesses that prioritize keeping detailed records of conversations. In contrast, MightyCall also offers call recording but with a slightly lower rating of 9.5, indicating that while it is effective, it may not be as robust as Grasshopper's offering.
- Reviewers mention that MightyCall shines in its quality of support, achieving an impressive score of 9.4 compared to Grasshopper's 7.7. This suggests that users of MightyCall feel more supported and valued, which can be crucial for small businesses needing reliable assistance.
- G2 users highlight that Grasshopper has a strong performance in basic communication features, particularly in phone calls, where it scores 9.0. However, MightyCall slightly edges out with a score of 9.2, indicating a marginally better experience in this area, which could be important for businesses relying heavily on voice communication.
- Users on G2 report that MightyCall offers superior mobile access with a score of 9.2, making it a better option for businesses that require flexibility and on-the-go communication. Grasshopper, while still strong, has a lower mobile access score of 8.6, which may limit its appeal to mobile-centric users.
- Reviewers mention that MightyCall's automated attendants feature is rated at 8.6, slightly higher than Grasshopper's 8.5. This indicates that users may find MightyCall's automated systems to be more efficient in managing incoming calls, which can enhance customer service experiences.
- Users say that Grasshopper's ease of use is rated at 8.2, which is lower than MightyCall's 9.0. This suggests that while both platforms are user-friendly, MightyCall may provide a more intuitive experience for new users, making it easier for small businesses to adopt and integrate into their operations.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
MightyCall
Core
$15.00
1 Per User Per Year
Advanced business phone system
- Unlimited calling & texts
- 3 business phone numbers
- Call routing
Free Trial
Grasshopper
Free Trial is available
MightyCall
Free Trial is available
Ratings
Meets Requirements
8.3
124
8.9
270
Ease of Use
8.0
126
8.9
272
Ease of Setup
7.7
66
8.7
202
Ease of Admin
8.3
61
9.0
175
Quality of Support
7.6
108
9.4
262
Has the product been a good partner in doing business?
7.6
60
9.1
174
Product Direction (% positive)
5.9
123
8.6
268
Features by Category
Channels
Not enough data
8.9
89
Not enough data
Feature Not Available
Not enough data
7.2
83
Not enough data
8.1
84
Not enough data
7.4
80
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
8.3
84
Not enough data
7.9
85
Not enough data
8.1
85
Not enough data
7.6
79
Not enough data
7.3
77
Not enough data
7.5
79
Not enough data
7.8
79
Not enough data
7.7
76
Agentic AI - Contact Center
Not enough data
5.7
23
Not enough data
6.1
23
Not enough data
6.5
23
Not enough data
5.9
23
Administrative
Not enough data
8.1
81
Not enough data
9.1
83
Not enough data
8.6
85
Not enough data
9.0
81
Not enough data
8.1
79
Platform
Not enough data
8.1
25
Not enough data
9.0
29
Not enough data
8.1
24
Not enough data
8.6
29
Not enough data
7.3
27
Not enough data
7.3
25
Not enough data
7.9
25
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.5
24
Not enough data
8.5
24
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.1
27
Not enough data
8.8
26
Platform Basics - VoIP Providers
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Basic Communication
8.9
82
|
Verified
9.2
147
|
Verified
Feature Not Available
Feature Not Available
6.9
15
7.8
60
Feature Not Available
Feature Not Available
4.6
15
|
Verified
8.2
87
|
Verified
7.6
42
|
Verified
8.7
99
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.3
22
7.6
73
6.5
19
7.9
85
8.5
56
|
Verified
8.5
82
Advanced Features
7.6
64
|
Verified
8.3
114
|
Verified
8.2
56
|
Verified
8.5
104
|
Verified
8.9
55
|
Verified
9.2
128
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
2.8
6
Not enough data
3.1
6
Calling
Not enough data
9.3
54
Not enough data
9.6
22
Not enough data
9.4
54
Not enough data
9.0
51
Not enough data
3.0
5
Contacts
Not enough data
9.0
56
Not enough data
8.7
51
Not enough data
8.4
52
Insights
Not enough data
8.3
49
Not enough data
8.1
48
Not enough data
8.7
53
Not enough data
8.0
46
Not enough data
8.1
45
Not enough data
2.7
5
Categories
Categories
Shared Categories
Grasshopper and MightyCall are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
MightyCall is categorized as Other Customer Service, Outbound Call Tracking, Call Center Infrastructure (CCI), and Contact Center
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MightyCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Real Estate
7.1%
Marketing and Advertising
7.1%
Information Technology and Services
6.1%
Retail
5.2%
Non-Profit Organization Management
4.5%
Other
69.9%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
What is MightyCall used for?
1 Comment
SL
MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business...Read more
MightyCall has no more discussions with answers
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