Compare Grasshopper and KrispCall 
At a Glance
Market Segments
Small-Business (86.4% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$14.00 Per Month
$12.00 1 per user/month (billed annually)
Grasshopper
Star Rating
(155)3.9 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansKrispCall
Star Rating
(347)4.5 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 per user/month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that KrispCall excels in overall user satisfaction, reflected in its higher G2 Score and star ratings. Users appreciate its glitch-free experience and excellent connection quality, making it a reliable choice for business communications.
- Users say that Grasshopper is a solid tool for making calls and receiving messages, especially for those working overseas. However, it faces challenges in meeting specific workflow needs, with some users noting configuration difficulties that can hinder its effectiveness.
- Reviewers mention that KrispCall's ease of use is a standout feature, with many highlighting its intuitive interface and seamless setup process. This has made it a favorite among users who value quick implementation and minimal learning curves.
- According to verified reviews, Grasshopper is praised for its user-friendly navigation, but it falls short in comparison to KrispCall when it comes to support quality. Users have noted that KrispCall offers more responsive and helpful customer service, enhancing the overall user experience.
- Users highlight that KrispCall provides a comprehensive set of features, including SMS and MMS capabilities, which are particularly beneficial for connecting with international clients. Grasshopper, while effective for basic communication, lacks some of these advanced features that modern users seek.
- Reviewers indicate that while Grasshopper is a good option for small businesses, KrispCall's broader feature set and higher satisfaction ratings make it a more compelling choice for those looking for a robust VoIP solution that can grow with their needs.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
KrispCall
Essential
$12.00
1 per user/month (billed annually)
Recommended for Small Businesses, Startups & Freelancers
- 5 user limit
- Global Phone Numbers
- Text Messages
Free Trial
Grasshopper
Free Trial is available
KrispCall
No trial information availableRatings
Meets Requirements
8.3
125
8.9
323
Ease of Use
8.0
127
9.3
331
Ease of Setup
7.7
67
9.3
310
Ease of Admin
8.3
61
9.1
100
Quality of Support
7.6
108
9.0
317
Has the product been a good partner in doing business?
7.6
60
8.9
98
Product Direction (% positive)
6.0
124
7.7
321
Features by Category
Channels
Not enough data
9.3
120
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
118
Not enough data
8.1
93
Generative AI
Not enough data
7.6
62
Functions
Not enough data
8.6
96
Not enough data
Feature Not Available
Not enough data
8.5
92
Not enough data
8.4
94
Not enough data
8.4
107
Not enough data
8.7
111
Not enough data
8.2
60
Not enough data
8.5
85
Agentic AI - Contact Center
Not enough data
8.3
25
Not enough data
8.2
29
Not enough data
8.1
25
Not enough data
8.3
24
Administrative
Not enough data
8.7
96
Not enough data
8.9
94
Not enough data
8.8
118
Not enough data
8.6
88
Not enough data
8.1
83
Platform
Not enough data
Feature Not Available
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
9.4
28
Not enough data
8.9
19
Not enough data
9.1
29
Not enough data
9.3
17
Generative AI
Not enough data
7.2
15
Workforce Management
Not enough data
9.0
26
Not enough data
8.8
19
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
5.7
5
Not enough data
Not enough data
Administrative
Not enough data
9.7
25
Not enough data
9.1
21
Platform Basics - VoIP Providers
Not enough data
Feature Not Available
Not enough data
8.8
15
Not enough data
Feature Not Available
Feature Not Available
8.2
15
Not enough data
Feature Not Available
Not enough data
8.5
12
Basic Communication
8.9
83
|
Verified
9.5
118
Feature Not Available
Feature Not Available
6.9
15
9.2
106
Feature Not Available
Feature Not Available
4.6
15
|
Verified
Feature Not Available
7.6
42
|
Verified
9.0
77
Agentic AI - VoIP Providers
Not enough data
7.5
6
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
7.2
6
Access
6.3
22
8.3
77
6.5
19
8.0
96
8.5
56
|
Verified
Feature Not Available
Advanced Features
7.7
65
|
Verified
Feature Not Available
8.2
56
|
Verified
8.4
72
8.9
55
|
Verified
9.4
121
Agentic AI - Outbound Call Tracking
Not enough data
7.9
28
Not enough data
7.5
46
Calling
Not enough data
8.7
139
Not enough data
Feature Not Available
Not enough data
8.7
86
Not enough data
9.0
128
Not enough data
7.9
40
Contacts
Not enough data
8.4
97
Not enough data
8.8
76
Not enough data
8.6
77
Insights
Not enough data
9.2
130
Not enough data
9.0
122
Not enough data
8.7
103
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
26
Categories
Categories
Shared Categories
Grasshopper and KrispCall are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
KrispCall is categorized as Outbound Call Tracking, Call Center Infrastructure (CCI), and Contact Center
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KrispCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Consumer Services
6.5%
Marketing and Advertising
5.8%
Internet
5.2%
Financial Services
4.5%
Other
68.2%
Information Technology and Services
12.8%
Marketing and Advertising
11.3%
Outsourcing/Offshoring
6.4%
Computer Software
6.1%
Consulting
5.5%
Other
58.0%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
What is KrispCall used for?
1 Comment
Official Response from KrispCall
KrispCall provides a cloud business phone system with features like virtual numbers, call routing, IVR menus, voicemail, SMS messaging, CRM integration,...Read more
KrispCall has no more discussions with answers
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