# Grasshopper, Intermedia Unite vs Dialpad Connect Comparison

| | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 159 | 520 | 4,164 | 
| **Largest Market Segment** | Small-Business (86.7% of reviews) | Small-Business (66.7% of reviews) | Small-Business (57.8% of reviews) | 
| **Entry Level Price** | $14.00 Per Month | $22.99 1 User Per Month | $25 Per user, per month invoiced annually | 

---
## Top Pros & Cons

### Grasshopper

Pros:
- VoIP Services (2 reviews)
- Calling Features (1 reviews)

Cons:
- Customer Service (3 reviews)
- Account Management (2 reviews)

### Intermedia Unite

Pros:
- Customer Support (14 reviews)
- Ease of Use (14 reviews)

Cons:
- Internet Dependency (3 reviews)
- Admin Control (2 reviews)

### Dialpad Connect

Pros:
- Ease of Use (130 reviews)
- Call Management (71 reviews)

Cons:
- Call Issues (57 reviews)
- Connection Issues (43 reviews)

---
## Ratings Comparison
| Rating | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (128 reviews) | 8.9 (430 reviews) | 8.9 (3224 reviews) | 
  | **Ease of Use** | 8.1 (130 reviews) | 9.0 (432 reviews) | 9.1 (3399 reviews) | 
  | **Ease of Setup** | 7.8 (70 reviews) | 9.0 (245 reviews) | 9.0 (1228 reviews) | 
  | **Ease of Admin** | 8.3 (61 reviews) | 9.0 (237 reviews) | 8.9 (1136 reviews) | 
  | **Quality of Support** | 7.7 (111 reviews) | 8.7 (391 reviews) | 8.5 (2511 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (60 reviews) | 9.1 (230 reviews) | 8.9 (1060 reviews) | 
  | **Product Direction (% positive)** | 6.0 (127 reviews) | 8.8 (419 reviews) | 8.2 (3072 reviews) | 

---
## Pricing

### Grasshopper

#### Entry-Level Pricing

Plan: True Solo

Price: $14.00 Per Month

Description: Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.

Key Features:
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps

[Browse all 3 editions](https://www.g2.com/products/grasshopper/pricing)

#### Free Trial

Yes

### Intermedia Unite

#### Entry-Level Pricing

Plan: Unite For Teams Pro

Price: $22.99 1 User Per Month

Description: An integrated, single-app solution built for businesses that use Microsoft Teams for collaboration and need a phone system with advanced communication features.

Key Features:
- Azure AD Single Sign-on
- Basic PBX
- Contact Sync

[Browse all 4 editions](https://www.g2.com/products/intermedia-unite/pricing)

#### Free Trial

No

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | N/A | N/A |
| **Dialpad Connect** | 8.3/10 | 31 |

#### Lead Facilitation

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 7.7 (25 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 7.5 (25 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 8.2 (25 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.1 (26 reviews) | 

#### Organization

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.9 (25 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 8.9 (25 reviews) | 

#### Performance Analysis

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 8.2 (26 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 8.4 (26 reviews) | 

#### Sales Analysis

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 8.1 (24 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 8.0 (24 reviews) | 

#### Generative AI

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.3 (16 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | 8.6/10 | 288 |
| **Dialpad Connect** | 8.9/10 | 1588 |

#### Collaboration Tools

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 8.5 (253 reviews) ✓ Verified | 8.7 (1270 reviews) | 
| **Presentations** | Not enough data | 8.6 (42 reviews) | 8.8 (287 reviews) | 
| **Whiteboarding** | Not enough data | Feature Not Available | 8.9 (44 reviews) | 
| **Live Chat** | Not enough data | 8.8 (72 reviews) ✓ Verified | 8.9 (322 reviews) | 
| **Hand Raising** | Not enough data | 8.5 (68 reviews) | 9.2 (47 reviews) | 

#### Meeting Coordination

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Scheduling** | Not enough data | 8.5 (256 reviews) ✓ Verified | 8.7 (1185 reviews) | 
| **Recording** | Not enough data | 8.6 (226 reviews) ✓ Verified | 8.8 (1107 reviews) | 
| **Participant Permissions** | Not enough data | 8.6 (233 reviews) ✓ Verified | 8.9 (354 reviews) | 
| **One-Click Join** | Not enough data | 8.7 (69 reviews) ✓ Verified | 9.2 (357 reviews) | 

#### Software Type

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Mobile** | Not enough data | 7.8 (189 reviews) ✓ Verified | 8.6 (1033 reviews) | 
| **Browser Application** | Not enough data | 8.9 (68 reviews) ✓ Verified | 9.0 (345 reviews) | 
| **Desktop Application** | Not enough data | 8.8 (68 reviews) ✓ Verified | 8.9 (262 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Responses

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | N/A | N/A |
| **Dialpad Connect** | 8.5/10 | 23 |

#### Feedback Management

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 8.3 (20 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.5 (19 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.8 (20 reviews) | 

#### Feedback Analysis

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 9.0 (20 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 8.5 (19 reviews) | 

#### Feedback Sources

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 8.4 (18 reviews) | 
| **Surveys** | Not enough data | Not enough data | 8.2 (17 reviews) | 
| **Social Media** | Not enough data | Not enough data | 7.6 (18 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 8.8 (18 reviews) | 

#### Generative AI

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.7 (18 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.8 (18 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | 7.5/10 | 95 |
| **Intermedia Unite** | 8.9/10 | 131 |
| **Dialpad Connect** | 8.6/10 | 990 |

#### Platform Basics - VoIP Providers

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 9.3 (10 reviews) | 7.9 (25 reviews) | 
| **Call Management** | Not enough data | 9.1 (11 reviews) | 9.2 (38 reviews) | 
| **Network monitoring** | Not enough data | 8.9 (9 reviews) | 9.0 (27 reviews) | 
| **Integrations** | Feature Not Available | 8.0 (9 reviews) | 8.7 (42 reviews) | 
| **Virtual PBX** | Not enough data | 9.0 (8 reviews) | 7.6 (24 reviews) | 
| **SIP trunking services** | Not enough data | 8.8 (7 reviews) | 8.1 (24 reviews) | 

#### Basic Communication

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Phone Calls** | 8.9 (86 reviews) ✓ Verified | 9.6 (124 reviews) ✓ Verified | 9.3 (925 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | 8.6 (74 reviews) ✓ Verified | 8.3 (436 reviews) ✓ Verified | 
| **Instant Messaging** | 7.3 (17 reviews) | 8.7 (90 reviews) ✓ Verified | 9.1 (718 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | 8.4 (72 reviews) ✓ Verified | 8.4 (453 reviews) ✓ Verified | 
| **Conference Calls** | 4.8 (16 reviews) ✓ Verified | 9.1 (94 reviews) ✓ Verified | 8.9 (633 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 7.7 (43 reviews) ✓ Verified | 9.5 (110 reviews) ✓ Verified | 9.1 (627 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (23 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.5 (24 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (23 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.3 (23 reviews) | 

#### Access

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Software Pairing** | 6.1 (23 reviews) | 8.2 (26 reviews) | 8.7 (519 reviews) ✓ Verified | 
| **Browser Extension** | 6.7 (21 reviews) | 8.8 (26 reviews) | 8.7 (576 reviews) ✓ Verified | 
| **Individual Download** | 8.5 (57 reviews) ✓ Verified | 8.9 (76 reviews) | 9.1 (690 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Hold Music** | 7.7 (66 reviews) ✓ Verified | 9.0 (106 reviews) ✓ Verified | 8.6 (641 reviews) ✓ Verified | 
| **Automated Attendants** | 8.2 (57 reviews) ✓ Verified | 9.2 (102 reviews) ✓ Verified | 8.7 (510 reviews) ✓ Verified | 
| **VOiP Number** | 8.9 (56 reviews) ✓ Verified | 9.5 (112 reviews) ✓ Verified | 9.3 (785 reviews) ✓ Verified | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | N/A | N/A |
| **Dialpad Connect** | 8.7/10 | 792 |

#### Agentic AI - Outbound Call Tracking

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.2 (10 reviews) | 

#### Calling

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 9.0 (604 reviews) | 
| **Generate Location** | Not enough data | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | Not enough data | 9.1 (635 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 9.1 (650 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 8.6 (12 reviews) | 

#### Contacts

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.7 (644 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 8.6 (572 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 8.6 (514 reviews) | 

#### Insights

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 8.5 (489 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 8.7 (551 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.8 (263 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | Not enough data | 8.3 (400 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 9.1 (13 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | 8.9/10 | 48 |
| **Dialpad Connect** | 9.1/10 | 159 |

#### Agentic AI - UCaaS Platforms

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Extensions

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.8 (35 reviews) ✓ Verified | 8.8 (91 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | 9.0 (34 reviews) ✓ Verified | 9.2 (99 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.6 (33 reviews) ✓ Verified | 9.1 (81 reviews) ✓ Verified | 

#### Features

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Voicemail to Email** | Not enough data | 9.4 (37 reviews) | 9.1 (124 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | 8.7 (31 reviews) | Feature Not Available | 
| **File Sharing** | Not enough data | 8.7 (30 reviews) ✓ Verified | 9.3 (90 reviews) | 
| **Voice Conferencing** | Not enough data | 9.1 (33 reviews) ✓ Verified | 9.3 (114 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.0 (34 reviews) ✓ Verified | 9.3 (84 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.3 (28 reviews) ✓ Verified | 8.9 (100 reviews) ✓ Verified | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 

#### Autonomy

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Grasshopper** | N/A | N/A |
| **Intermedia Unite** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to Intermedia Unite (2):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Dialpad Connect (8):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Grasshopper | Intermedia Unite | Dialpad Connect | 
|---|---|---|---|
| **Small-Business** | 86.7% | 66.7% | 57.8% | 
| **Mid-Market** | 8.9% | 20.9% | 32.7% | 
| **Enterprise** | 4.4% | 12.4% | 9.5% | 

### By Industry

#### Grasshopper

- **Information Technology and Services:** 9.6%
- **Consumer Services:** 6.4%
- **Marketing and Advertising:** 5.7%
- **Internet:** 5.1%
- **Financial Services:** 4.5%
- **Construction:** 3.8%
- **Mental Health Care:** 3.8%
- **Real Estate:** 3.8%
- **Consumer Goods:** 3.2%
- **Hospital & Health Care:** 3.2%
- **Other:** 51.0%

#### Intermedia Unite

- **Information Technology and Services:** 11.7%
- **Hospital & Health Care:** 5.4%
- **Financial Services:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Telecommunications:** 3.8%
- **Real Estate:** 3.8%
- **Insurance:** 2.8%
- **Computer Software:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Construction:** 2.4%
- **Other:** 54.7%

#### Dialpad Connect

- **Marketing and Advertising:** 8.2%
- **Information Technology and Services:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.7%
- **Real Estate:** 3.8%
- **Hospital & Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

---
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- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (18942 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (919 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3372 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (344 reviews)

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1582 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3372 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1358 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (919 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56379 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3553 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1827 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)

---
## Top Discussions

### Grasshopper

- Title: [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) — 1 comment
  > **Top comment:** "No idea unfortunately, I apologize"
- Title: [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) — 1 comment
  > **Top comment:** "Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but..."

### Intermedia Unite

- Title: [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,..."
- Title: [I would love to text my clients (4k plus) a Happy Birthday text.  Can this be automated?](https://www.g2.com/discussions/i-would-love-to-text-my-clients-4k-plus-a-happy-birthday-text-can-this-be-automated) — 2 comments, 1 upvote
  > **Top comment:** "At this time, I'm not aware of a way to send automated text messages to multiple addresses from within the Intermedia Unite application.
This is based on my..."
- Title: [How can I configure my phones so that they will work during a power outage with alternative power?](https://www.g2.com/discussions/how-can-i-configure-my-phones-so-that-they-will-work-during-a-power-outage-with-alternative-power) — 2 comments, 1 upvote
  > **Top comment:** "maybe with solar charger? "
- Title: [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) — 1 comment
  > **Top comment:** "Phone Service is what we use it for, but they, also, have many other services including a Meeting program."
- Title: [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) — 1 comment, 1 upvote
  > **Top comment:** "Microsoft Teams and Cisco Webex"

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grasshopper-vs-intermedia-unite-vs-dialpad-connect)