Compare Grasshopper and Intermedia Unite 
Featured Products
At a Glance
Market Segments
Small-Business (86.4% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
$14.00 Per Month
$27.99 per user per month plus taxes and fees + FREE business phone
Grasshopper
Star Rating
(155)3.9 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansIntermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Intermedia Unite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Grasshopper. Users appreciate the high-quality call experience and the seamless integration of desktop and smartphone apps, making it easy to manage calls from anywhere.
- Users say that Grasshopper is a solid choice for small businesses, particularly for its user-friendly interface that allows for easy navigation and effective communication through calls and text messages. However, it struggles to match the comprehensive features offered by Intermedia Unite.
- Reviewers mention that Intermedia Unite provides a robust set of collaboration tools, including HD video conferencing and screen sharing capabilities, which are highly valued by users looking for an all-in-one solution for meetings and webinars.
- According to verified reviews, Grasshopper users appreciate its ability to facilitate international calls, making it a great option for businesses with overseas clients. However, the lack of recent reviews suggests that it may not be evolving as quickly as its competitors.
- Users highlight that Intermedia Unite's support quality is notably higher, with many praising the responsiveness and helpfulness of the support team. This is a critical factor for businesses that rely on timely assistance for their communication needs.
- Reviewers note that while Grasshopper offers essential features for small businesses, it may fall short in advanced functionalities like conference calling and automated attendants, which are areas where Intermedia Unite shines, providing a more comprehensive communication solution.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses or side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Free Trial
Grasshopper
Free Trial is available
Intermedia Unite
No trial information availableRatings
Meets Requirements
8.3
125
8.9
426
Ease of Use
8.0
127
9.0
428
Ease of Setup
7.7
67
9.0
241
Ease of Admin
8.3
61
9.0
233
Quality of Support
7.6
108
8.7
387
Has the product been a good partner in doing business?
7.6
60
9.1
226
Product Direction (% positive)
6.0
124
8.8
415
Features by Category
Collaboration Tools
Not enough data
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Meeting Coordination
Not enough data
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Software Type
Not enough data
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
8.8
8
Feature Not Available
7.7
8
Not enough data
9.0
8
Not enough data
8.8
7
Basic Communication
8.9
83
|
Verified
9.6
123
|
Verified
Feature Not Available
8.6
74
|
Verified
6.9
15
8.7
90
|
Verified
Feature Not Available
8.4
72
|
Verified
4.6
15
|
Verified
9.1
94
|
Verified
7.6
42
|
Verified
9.5
109
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.3
22
Feature Not Available
6.5
19
Feature Not Available
8.5
56
|
Verified
8.9
76
Advanced Features
7.7
65
|
Verified
9.0
106
|
Verified
8.2
56
|
Verified
9.2
102
|
Verified
8.9
55
|
Verified
9.5
111
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.8
35
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.6
33
|
Verified
Features
Not enough data
9.4
37
Not enough data
8.7
31
Not enough data
8.7
30
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.3
28
|
Verified
Categories
Categories
Shared Categories
Grasshopper and Intermedia Unite are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Intermedia Unite is categorized as Video Conferencing and UCaaS Platforms
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Consumer Services
6.5%
Marketing and Advertising
5.8%
Internet
5.2%
Financial Services
4.5%
Other
68.2%
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Financial Services
5.1%
Marketing and Advertising
5.1%
Telecommunications
3.9%
Other
69.0%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
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