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At a Glance
Market Segments
Small-Business (86.3% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
$14.00 Per Month
$27.99 per user per month plus taxes and fees + FREE business phone
Grasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansIntermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grasshopper excels in basic communication features, particularly with a high rating of 9.0 for Phone Calls, while Intermedia Unite offers an even better experience with a score of 9.6, indicating superior call quality and reliability.
- Reviewers mention that Intermedia Unite shines in collaboration tools, especially with its Conference Calls feature rated at 9.1, compared to Grasshopper's lower score of 5.6, suggesting that users find Intermedia's conference capabilities more robust and user-friendly.
- G2 users highlight that Grasshopper's Voicemail to Email feature is highly rated at 9.4, but Intermedia Unite's Voicemail to SMS feature, rated at 8.6, is noted for its convenience, allowing users to receive messages in a more accessible format.
- Users on G2 report that Intermedia Unite's Automated Attendants feature, rated at 9.3, provides a more efficient way to manage incoming calls compared to Grasshopper's score of 8.5, indicating a more advanced and customizable experience.
- Reviewers say that while both products offer decent mobile applications, Grasshopper's score of 7.9 suggests it may not be as user-friendly as Intermedia Unite's higher rating of 8.2, which indicates a more seamless mobile experience for users on the go.
- Users report that Intermedia Unite's overall quality of support, rated at 8.9, significantly outperforms Grasshopper's score of 7.7, suggesting that users feel more supported and satisfied with the assistance they receive from Intermedia Unite.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Free Trial
Grasshopper
Free Trial is available
Intermedia Unite
No trial information availableRatings
Meets Requirements
8.3
124
8.9
426
Ease of Use
8.0
126
9.0
428
Ease of Setup
7.7
66
9.0
241
Ease of Admin
8.3
61
9.0
233
Quality of Support
7.6
108
8.7
387
Has the product been a good partner in doing business?
7.6
60
9.1
226
Product Direction (% positive)
5.9
123
8.8
415
Features by Category
Collaboration Tools
Not enough data
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Meeting Coordination
Not enough data
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Software Type
Not enough data
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
8.8
7
Basic Communication
8.9
82
|
Verified
9.6
123
|
Verified
Feature Not Available
8.6
74
|
Verified
6.9
15
8.7
90
|
Verified
Feature Not Available
8.4
72
|
Verified
4.6
15
|
Verified
9.1
94
|
Verified
7.6
42
|
Verified
9.5
109
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.3
22
Feature Not Available
6.5
19
Feature Not Available
8.5
56
|
Verified
8.9
76
Advanced Features
7.6
64
|
Verified
9.0
106
|
Verified
8.2
56
|
Verified
9.2
102
|
Verified
8.9
55
|
Verified
9.5
111
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.8
35
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.6
33
|
Verified
Features
Not enough data
9.4
37
Not enough data
8.7
31
Not enough data
8.7
30
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.3
28
|
Verified
Categories
Categories
Shared Categories
Grasshopper and Intermedia Unite are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Intermedia Unite is categorized as Video Conferencing and UCaaS Platforms
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
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