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Compare Grafana Labs and OpenText Operations Bridge (OpsBridge) 
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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Enterprise (93.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Grafana Labs
Star Rating
(142)4.5 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsOpenText Operations Bridge (OpsBridge)
Star Rating
(36)4.0 out of 5
Market Segments
Enterprise (93.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Operations Bridge (OpsBridge)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText Operations Bridge excels in real-time monitoring with a score of 9.6, providing comprehensive insights into system performance, while Grafana Labs also offers strong data visualization capabilities, scoring 9.6, making it a favorite for users who prioritize visual data representation.
- Reviewers mention that OpenText's alerting system is robust, scoring 8.1, but some users feel that Grafana Labs' multi-mode alerts feature, which scored 8.9, provides more flexibility and customization options for incident management.
- G2 users highlight that OpenText Operations Bridge has a strong focus on cloud observability with a score of 8.5, which is crucial for enterprises managing extensive cloud infrastructures, whereas Grafana Labs shines in API monitoring with a score of 8.6, appealing to developers needing detailed API performance insights.
- Users on G2 report that OpenText's root cause identification feature scores 8.1, helping teams quickly diagnose issues, while Grafana Labs offers superior resolution automation with a score of 8.5, streamlining the troubleshooting process for users.
- Reviewers mention that OpenText Operations Bridge's performance monitoring capabilities are rated at 8.5, providing essential metrics for system health, but users say that Grafana Labs' dashboards and visualizations are more intuitive and user-friendly, scoring 9.6, which enhances user experience.
- Users report that while OpenText Operations Bridge has a solid quality of support rating of 7.1, Grafana Labs outperforms with a score of 8.0, indicating a more responsive and helpful support team, which is critical for users needing timely assistance.
Pricing
Entry-Level Pricing
Grafana Labs
No pricing availableOpenText Operations Bridge (OpsBridge)
No pricing availableFree Trial
Grafana Labs
Free Trial is available
OpenText Operations Bridge (OpsBridge)
No trial information availableRatings
Meets Requirements
8.8
108
7.9
12
Ease of Use
8.5
110
7.4
12
Ease of Setup
8.3
63
7.2
9
Ease of Admin
8.6
51
8.0
10
Quality of Support
8.0
86
6.5
12
Has the product been a good partner in doing business?
8.3
42
8.0
9
Product Direction (% positive)
8.8
106
7.1
12
Features by Category
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.7
10
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
17
Not enough data
8.8
16
Not enough data
8.8
17
Not enough data
9.0
18
Not enough data
Not enough data
Not enough data
Administration
8.8
16
Not enough data
7.7
16
Not enough data
7.8
16
Not enough data
Not enough data
Not enough data
Analysis
7.9
15
Not enough data
9.5
18
Not enough data
6.8
14
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
9
Not enough data
9.3
9
Not enough data
8.5
9
Not enough data
8.0
5
Not enough data
Management Tools
8.3
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
Generative AI
8.0
5
Not enough data
8.0
5
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.5
17
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
Monitoring and Management
8.2
16
Not enough data
8.2
17
Not enough data
9.0
17
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
16
Not enough data
8.6
16
Not enough data
8.8
17
Not enough data
7.4
15
Not enough data
8.1
15
Not enough data
Response
9.2
16
Not enough data
8.3
15
Not enough data
8.5
16
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
16
Not enough data
8.2
15
Not enough data
Functionality
7.9
15
Not enough data
7.9
14
Not enough data
7.8
13
Not enough data
8.5
13
Not enough data
Alerts management
8.9
23
Not enough data
8.8
26
Not enough data
9.1
27
Not enough data
Monitoring
8.5
26
Not enough data
8.8
27
Not enough data
8.4
25
Not enough data
8.6
24
Not enough data
Automation
8.6
22
Not enough data
8.8
24
Not enough data
Analysis
8.4
25
Not enough data
8.5
25
Not enough data
9.1
27
Not enough data
8.5
25
Not enough data
Issue Resolution
8.3
21
Not enough data
8.3
20
Not enough data
8.4
22
Not enough data
Generative AI
6.2
7
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grafana Labs and OpenText Operations Bridge (OpsBridge) are categorized as Container Monitoring, Incident Management, Cloud Infrastructure Monitoring, Database Monitoring, IT Alerting, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Grafana Labs is categorized as AWS Marketplace and Log Monitoring
OpenText Operations Bridge (OpsBridge) is categorized as AIOps Platforms, Enterprise Monitoring, Digital Experience Monitoring (DEM), and Log Analysis
Reviews
Reviewers' Company Size
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Operations Bridge (OpsBridge)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.4%
Computer Software
22.2%
Financial Services
5.9%
Telecommunications
4.4%
Internet
4.4%
Other
38.5%
Retail
31.3%
Apparel & Fashion
18.8%
Banking
12.5%
Telecommunications
6.3%
Pharmaceuticals
6.3%
Other
25.0%
Discussions
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
OpenText Operations Bridge (OpsBridge) has no discussions with answers
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