Users report that Prometheus excels in Monitoring with a score of 9.6, particularly highlighting its real-time monitoring capabilities, which allow for constant oversight of cloud infrastructure. In contrast, Grafana Labs, while strong in Data Visualization with a score of 9.6, does not match Prometheus in monitoring performance.
Reviewers mention that Prometheus has a robust Alerting system with a score of 8.1, but users on G2 note that Grafana Labs outperforms it slightly with a score of 8.9 for multi-mode alerts, indicating a more versatile alerting mechanism.
G2 users highlight that Grafana Labs shines in Data Visualization, scoring 9.1, with users praising its customizable dashboards and the ability to create visually appealing reports. In comparison, Prometheus, while effective, does not offer the same level of visual customization.
Users say that Prometheus is particularly strong in Performance Monitoring, scoring 8.5, with reviewers noting its ability to establish performance baselines effectively. Grafana Labs, however, has a slightly lower score of 8.2 in this area, indicating room for improvement.
Reviewers mention that Grafana Labs provides better Quality of Support with a score of 8.0 compared to Prometheus's 7.8. Users appreciate the responsiveness and helpfulness of Grafana's support team, which can be crucial for troubleshooting.
Users report that Prometheus's Response Time is impressive, scoring 9.0, which is critical for real-time applications. However, Grafana Labs, while slightly lower at 8.6, still offers adequate performance, but users feel Prometheus has the edge in this aspect.
Pricing
Entry-Level Pricing
Grafana Labs
No pricing available
Prometheus
No pricing available
Free Trial
Grafana Labs
Free Trial is available
Prometheus
No trial information available
Ratings
Meets Requirements
8.8
107
8.8
51
Ease of Use
8.5
109
8.1
52
Ease of Setup
8.3
62
8.1
36
Ease of Admin
8.6
51
8.1
31
Quality of Support
8.0
85
7.8
39
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