Introducing G2.ai, the future of software buying.Try now
Compare Grafana Labs and Paessler PRTG 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
NetWatch OPS
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow IT Service Management
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine OpManager
Visit Website
At a Glance
Market Segments
Mid-Market (44.9% of reviews)
Mid-Market (57.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 10000 Sensors Per Year
Grafana Labs
Star Rating
(145)4.5 out of 5
Market Segments
Mid-Market (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsPaessler PRTG
Star Rating
(176)4.7 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in user satisfaction, with a higher overall rating compared to Grafana Labs. Users appreciate its user-friendly setup process and customizable alert features, which streamline monitoring tasks and enhance operational efficiency.
- According to verified reviews, Paessler PRTG's alerting capabilities are a standout feature, providing instant notifications on server failures. This functionality is highlighted by users who find it crucial for maintaining system health and reducing downtime.
- Users say that Grafana Labs shines in its open-source flexibility and extensive plugin ecosystem, allowing for tailored monitoring solutions. Reviewers value its ability to provide a clear overview of application errors and system statuses, making it a powerful tool for observability.
- Reviewers mention that while both products offer strong monitoring capabilities, Paessler PRTG has a slight edge in ease of use and setup. Users have noted that the onboarding process is intuitive, which helps teams get started quickly without extensive training.
- G2 reviewers highlight that Grafana Labs is particularly favored for its community-driven approach and practical observability tools. Users appreciate the focus on real-world challenges, which enhances the overall user experience and fosters a sense of collaboration among engineers.
- According to recent user feedback, Paessler PRTG's comprehensive dashboard allows for monitoring multiple server health checks in one place, simplifying the monitoring process. This feature is praised for saving time and reducing manual tasks, which is a significant advantage for teams managing complex infrastructures.
Pricing
Entry-Level Pricing
Grafana Labs
No pricing availablePaessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
Free Trial
Grafana Labs
Free Trial is available
Paessler PRTG
Free Trial is available
Ratings
Meets Requirements
8.8
111
9.3
152
Ease of Use
8.5
113
8.9
152
Ease of Setup
8.3
66
8.8
134
Ease of Admin
8.6
52
8.6
102
Quality of Support
8.0
88
8.7
139
Has the product been a good partner in doing business?
8.3
42
8.5
94
Product Direction (% positive)
8.8
109
8.9
143
Features by Category
Functionality
9.6
12
9.5
30
8.1
12
9.6
31
7.5
10
8.8
30
8.8
12
8.8
30
8.2
12
8.6
30
9.0
12
8.8
30
Agentic AI - Database Monitoring
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Functionality
Not enough data
9.3
75
Not enough data
9.2
74
Not enough data
7.9
71
Not enough data
9.1
69
Monitoring - Network Monitoring
Not enough data
8.6
38
Not enough data
8.4
40
Not enough data
9.0
41
Management
Not enough data
8.9
68
Not enough data
8.8
70
Not enough data
8.0
67
Analytics - Network Monitoring
Not enough data
7.7
38
Not enough data
7.5
38
Security - Network Monitoring
Not enough data
8.2
38
Not enough data
7.6
37
Not enough data
7.1
38
Network Performance - Network Monitoring
Not enough data
7.5
38
Not enough data
7.1
38
AI Automation - Network Monitoring
Not enough data
5.7
37
Not enough data
5.5
37
Not enough data
5.8
37
Agentic AI - Network Monitoring
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Monitoring
9.0
17
8.8
27
8.8
17
8.0
25
8.9
18
7.8
24
9.0
19
9.0
26
Not enough data
Not enough data
Administration
8.8
17
8.6
27
7.7
16
7.5
24
7.8
16
6.9
25
Not enough data
Not enough data
Analysis
7.9
15
8.4
27
9.6
19
8.6
26
6.8
14
7.1
24
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
9
Not enough data
9.3
9
Not enough data
8.5
9
Not enough data
8.0
5
Not enough data
Management Tools
8.3
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
Generative AI
8.0
5
Not enough data
8.0
5
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.8
55
Not enough data
9.2
54
Not enough data
8.7
52
Monitoring and Management
Not enough data
8.5
52
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.1
54
Agentic AI - Hardware Monitoring
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Visibility
9.4
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
Monitoring and Management
8.2
17
Not enough data
8.2
17
Not enough data
9.0
18
Not enough data
Agentic AI - Log Monitoring
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.1
56
Not enough data
9.3
56
Not enough data
8.9
54
Monitoring and Management
Not enough data
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.3
56
Not enough data
9.1
49
Not enough data
8.6
48
Cloud environment support
Not enough data
8.3
41
Not enough data
8.3
43
Agentic AI - Server Monitoring
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Functionality
Not enough data
9.3
57
Not enough data
8.8
55
Not enough data
8.8
54
Not enough data
7.2
51
Management
Not enough data
8.9
56
Not enough data
9.2
54
Not enough data
9.0
54
Not enough data
9.3
57
Agentic AI - Enterprise Monitoring
Not enough data
9.1
23
Not enough data
9.1
22
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.2
23
Not enough data
9.1
23
Monitoring
8.6
16
9.2
20
8.6
16
8.8
20
8.8
17
9.3
20
7.4
15
6.8
20
8.1
15
9.3
21
Response
9.2
16
9.3
21
8.3
15
9.0
21
8.5
16
8.4
20
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
16
8.6
22
8.2
15
8.3
22
Functionality
7.9
15
8.6
22
7.9
14
8.8
22
7.8
13
8.3
22
8.5
13
8.3
23
Alerts management
8.8
24
Not enough data
8.7
27
Not enough data
9.0
28
Not enough data
Monitoring
8.4
27
Not enough data
8.8
29
Not enough data
8.3
26
Not enough data
8.5
25
Not enough data
Automation
8.5
23
Not enough data
8.7
25
Not enough data
Analysis
8.3
26
Not enough data
8.4
26
Not enough data
9.0
29
Not enough data
8.5
27
Not enough data
Issue Resolution
8.3
22
Not enough data
8.2
21
Not enough data
8.3
24
Not enough data
Generative AI
6.2
7
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grafana Labs and Paessler PRTG are categorized as Cloud Infrastructure Monitoring, Database Monitoring, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Grafana Labs is categorized as AWS Marketplace, Container Monitoring, Incident Management, Log Monitoring, and IT Alerting
Paessler PRTG is categorized as Server Monitoring, Hardware Monitoring, Network Monitoring, and Enterprise Monitoring
Reviews
Reviewers' Company Size
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Computer Software
22.5%
Financial Services
6.5%
Telecommunications
4.3%
Internet
4.3%
Other
38.4%
Information Technology and Services
25.6%
Telecommunications
7.9%
Computer & Network Security
4.3%
Computer Software
3.7%
Hospital & Health Care
3.0%
Other
55.5%
Discussions
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
