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At a Glance
Market Segments
Mid-Market (44.0% of reviews)
Mid-Market (50.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Grafana Labs
Star Rating
(141)4.5 out of 5
Market Segments
Mid-Market (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsLogicMonitor
Star Rating
(633)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogicMonitor excels in multi-site monitoring with a score of 9.0, allowing for comprehensive oversight across various locations, while Grafana Labs, with a score of 7.4 in synthetic monitoring, may not provide the same level of depth in this area.
- Reviewers mention that LogicMonitor's alerting capabilities are robust, scoring 9.0, which includes multi-channel alerting features that ensure timely notifications. In contrast, Grafana Labs scores lower at 7.8, indicating potential gaps in alert responsiveness.
- G2 users highlight LogicMonitor's superior quality of support with a score of 9.0, emphasizing their positive experiences with customer service. Conversely, users on G2 report that Grafana Labs' support, scoring 8.0, may not meet the same expectations for timely assistance.
- Reviewers say that LogicMonitor's performance monitoring capabilities are highly rated at 8.9, providing detailed insights into system performance. In comparison, Grafana Labs scores 8.5, which, while still strong, may lack some of the advanced features that LogicMonitor offers.
- Users report that LogicMonitor's data visualization features, scoring 8.4, are effective for creating insightful dashboards, whereas Grafana Labs shines in this area with a score of 9.7, indicating a more user-friendly and visually appealing interface for data representation.
- Reviewers mention that LogicMonitor's incident alerting is rated at 8.8, providing a reliable mechanism for notifying users of issues, while Grafana Labs, with a score of 7.9, may not deliver the same level of reliability in alerting users to critical incidents.
Pricing
Entry-Level Pricing
Grafana Labs
No pricing availableLogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Free Trial
Grafana Labs
Free Trial is available
LogicMonitor
Free Trial is available
Ratings
Meets Requirements
8.8
107
8.9
484
Ease of Use
8.5
109
8.6
490
Ease of Setup
8.3
62
8.6
387
Ease of Admin
8.6
51
8.5
370
Quality of Support
8.0
85
8.9
475
Has the product been a good partner in doing business?
8.3
42
9.0
360
Product Direction (% positive)
8.8
105
9.2
459
Features by Category
Functionality
Not enough data
8.4
201
Not enough data
9.0
214
Not enough data
9.0
210
Not enough data
8.0
207
Not enough data
8.8
201
Not enough data
8.1
189
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.7
10
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
249
Not enough data
9.0
257
Not enough data
7.6
231
Not enough data
8.8
239
Monitoring - Network Monitoring
Not enough data
8.3
22
Not enough data
7.9
22
Not enough data
8.2
22
Management
Not enough data
8.5
236
Not enough data
8.6
243
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
7.0
22
Not enough data
6.9
21
Security - Network Monitoring
Not enough data
7.5
22
Not enough data
7.0
22
Not enough data
6.6
20
Network Performance - Network Monitoring
Not enough data
7.6
22
Not enough data
6.7
22
AI Automation - Network Monitoring
Not enough data
6.5
19
Not enough data
5.9
20
Not enough data
6.3
20
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
17
8.5
210
8.8
16
8.2
196
8.8
17
7.9
181
8.9
17
8.6
209
Not enough data
Not enough data
Administration
8.8
16
8.3
194
7.7
16
8.2
178
7.8
16
7.9
173
Not enough data
Not enough data
Analysis
7.9
15
8.0
204
9.5
17
8.4
217
6.8
14
7.7
168
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
9
Not enough data
9.3
9
Not enough data
8.5
9
Not enough data
8.0
5
Not enough data
Management Tools
8.3
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
Generative AI
8.0
5
Not enough data
8.0
5
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
8.6
27
Issue Resolution
Not enough data
8.0
28
Not enough data
8.2
29
Not enough data
8.2
30
Management
Not enough data
8.8
32
Not enough data
9.1
30
Not enough data
8.3
31
Generative AI
Not enough data
4.8
7
Not enough data
5.0
7
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.5
17
8.4
86
8.2
17
8.9
86
8.2
17
8.2
86
Monitoring and Management
8.2
16
7.8
78
8.2
17
8.3
81
9.0
17
8.8
82
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
177
Not enough data
8.7
181
Not enough data
8.7
177
Not enough data
7.3
129
Management
Not enough data
8.5
186
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.9
189
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.8
21
Not enough data
8.9
22
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Analysis
Not enough data
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Visualization
Not enough data
8.2
47
Not enough data
8.4
46
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
16
8.8
42
8.6
16
8.6
43
8.8
16
8.9
42
7.4
15
8.1
36
8.1
15
9.0
43
Response
9.2
16
8.6
41
8.3
15
8.9
43
8.4
15
8.2
37
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
16
8.7
43
8.2
15
8.5
42
Functionality
7.9
15
8.5
38
7.9
14
8.5
36
7.8
13
8.3
40
8.5
13
8.5
41
Alerts management
8.9
23
8.7
33
8.8
26
8.5
33
9.1
27
8.7
34
Monitoring
8.5
26
8.7
34
8.8
27
8.8
34
8.4
25
8.7
33
8.6
24
8.3
33
Automation
8.6
22
7.9
32
8.8
24
7.9
32
Analysis
8.4
25
8.5
34
8.5
25
8.4
33
9.1
27
8.9
34
8.5
25
8.9
33
Issue Resolution
8.3
21
8.7
33
8.3
20
8.4
33
8.4
22
8.3
34
Generative AI
6.2
7
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grafana Labs and LogicMonitor are categorized as Container Monitoring, Log Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Grafana Labs is categorized as AWS Marketplace, Incident Management, Database Monitoring, and IT Alerting
LogicMonitor is categorized as Enterprise Monitoring, AIOps Platforms, Website Monitoring, ServiceNow Store Apps, Log Analysis, and Network Monitoring
Reviews
Reviewers' Company Size
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.6%
Computer Software
22.4%
Financial Services
5.2%
Telecommunications
4.5%
Internet
4.5%
Other
38.8%
Information Technology and Services
33.6%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.0%
Discussions
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
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