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At a Glance
Market Segments
Mid-Market (44.1% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $18.00
Grafana Labs
Star Rating
(144)4.5 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsIBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Instana excels in Multi-Site Monitoring with a score of 9.2, allowing for comprehensive oversight across various locations, while Grafana Labs, with a score of 7.4 in Synthetic Monitoring, falls short in providing similar capabilities.
- Reviewers mention that IBM Instana's Alerting feature is highly rated at 9.2, providing timely notifications, whereas Grafana Labs has a lower score of 8.1, indicating that users may experience delays in alerts.
- G2 users highlight that IBM Instana's Data Visualization capabilities are superior, scoring 8.3, which enhances user experience through intuitive dashboards, while Grafana Labs shines with a score of 9.6, making it a strong contender in this area.
- Users on G2 report that IBM Instana's Real-Time Monitoring is robust, scoring 8.7, which is crucial for immediate insights, while Grafana Labs, with a score of 8.6, offers solid performance but may not match the immediacy of Instana's capabilities.
- Reviewers mention that IBM Instana's Performance Monitoring is rated at 8.9, providing detailed insights into system performance, while Grafana Labs, with a score of 8.5, offers good performance metrics but lacks some of the depth found in Instana.
- Users say that IBM Instana's Cloud Observability feature is rated at 8.5, ensuring effective monitoring of cloud environments, while Grafana Labs matches this score, indicating both products are competitive in this essential area.
Pricing
Entry-Level Pricing
Grafana Labs
No pricing availableIBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Free Trial
Grafana Labs
Free Trial is available
IBM Instana
Free Trial is available
Ratings
Meets Requirements
8.8
109
8.6
345
Ease of Use
8.5
111
8.6
358
Ease of Setup
8.3
64
8.9
196
Ease of Admin
8.6
51
8.4
128
Quality of Support
8.0
87
8.6
310
Has the product been a good partner in doing business?
8.3
42
8.5
128
Product Direction (% positive)
8.8
107
8.4
331
Features by Category
Functionality
Not enough data
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.5
11
9.4
13
8.3
11
8.8
13
7.5
10
8.7
13
8.9
11
8.6
13
8.0
11
8.8
12
8.9
11
8.5
13
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
17
8.9
131
8.8
16
8.4
121
8.8
17
8.9
129
9.0
18
8.7
133
Not enough data
9.7
6
Administration
8.8
16
8.6
126
7.7
16
8.7
104
7.8
16
8.5
100
Not enough data
9.4
6
Analysis
7.9
15
8.5
114
9.5
18
8.5
131
6.8
14
8.3
99
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
9
Not enough data
9.3
9
Not enough data
8.5
9
Not enough data
8.0
5
Not enough data
Management Tools
8.3
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
Generative AI
8.0
5
Not enough data
8.0
5
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
27
Not enough data
8.4
25
Not enough data
9.0
34
Issue Resolution
Not enough data
9.1
34
Not enough data
8.9
32
Not enough data
8.7
33
Management
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
8.7
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.4
18
9.7
6
8.2
18
9.2
6
8.1
18
8.6
6
Monitoring and Management
8.2
17
7.8
6
8.2
17
7.2
6
9.0
18
8.1
6
Agentic AI - Log Monitoring
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Management
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
16
8.5
165
8.6
16
8.6
176
8.8
17
8.9
175
7.4
15
7.6
124
8.1
15
8.5
158
Response
9.2
16
8.5
170
8.3
15
8.4
166
8.5
16
8.1
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.4
11
Performance
7.8
16
8.3
139
8.2
15
8.4
154
Functionality
7.9
15
8.1
133
7.9
14
8.4
128
7.8
13
8.2
130
8.5
13
8.5
149
Alerts management
8.8
24
8.1
40
8.7
27
8.1
44
9.0
28
8.4
56
Monitoring
8.4
27
8.3
56
8.8
28
8.8
61
8.3
26
8.2
56
8.5
25
8.9
55
Automation
8.5
23
7.9
35
8.7
25
7.9
37
Analysis
8.3
26
8.2
54
8.4
26
8.1
45
9.0
28
8.6
60
8.5
26
8.5
41
Issue Resolution
8.3
22
8.5
52
8.2
21
7.6
44
8.2
23
8.2
46
Generative AI
6.2
7
8.7
10
Agentic AI - IT Alerting
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Records
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Management
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
8.3
5
Not enough data
8.3
5
Categories
Categories
Shared Categories
Grafana Labs and IBM Instana are categorized as Container Monitoring, Log Monitoring, Cloud Infrastructure Monitoring, Database Monitoring, IT Alerting, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Grafana Labs is categorized as AWS Marketplace and Incident Management
IBM Instana is categorized as Enterprise Monitoring, Hardware Monitoring, AIOps Platforms, Website Monitoring, Incident Response, Digital Experience Monitoring (DEM), and Server Monitoring
Reviews
Reviewers' Company Size
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.3%
Computer Software
22.1%
Financial Services
5.9%
Telecommunications
4.4%
Internet
4.4%
Other
39.0%
Information Technology and Services
19.8%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.6%
Discussions
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
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