# Grade.us, Trustpilot vs ReviewTrackers Comparison

| | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 144 | 257 | 161 | 
| **Largest Market Segment** | Small-Business (84.6% of reviews) | Small-Business (61.5% of reviews) | Mid-Market (44.4% of reviews) | 
| **Entry Level Price** | $60 per seat/location (3 seat minimum) | Starting at $299.00 | Starting at $89.00 1 Location Per Month | 

---
## Top Pros & Cons

### Grade.us

**Not enough data**

### Trustpilot

Pros:
- Ease of Use (10 reviews)
- Reputation Management (5 reviews)

Cons:
- Review Issues (11 reviews)
- Poor Customer Support (10 reviews)

### ReviewTrackers

**Not enough data**

---
## Ratings Comparison
| Rating | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (126 reviews) | 7.5 (218 reviews) | 9.0 (141 reviews) | 
  | **Ease of Use** | 8.9 (124 reviews) | 8.1 (222 reviews) | 9.4 (143 reviews) | 
  | **Ease of Setup** | 8.8 (107 reviews) | 7.7 (128 reviews) | 9.3 (103 reviews) | 
  | **Ease of Admin** | 8.9 (107 reviews) | 7.8 (107 reviews) | 9.4 (104 reviews) | 
  | **Quality of Support** | 9.1 (121 reviews) | 7.0 (204 reviews) | 9.7 (135 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (107 reviews) | 6.8 (105 reviews) | 9.6 (101 reviews) | 
  | **Product Direction (% positive)** | 8.6 (123 reviews) | 6.1 (213 reviews) | 9.1 (142 reviews) | 

---
## Pricing

### Grade.us

#### Entry-Level Pricing

Plan: Professional

Price: $60 per seat/location (3 seat minimum)

Description: Complete review management and marketing solution for Individual Marketers and Consultants


Key Features:
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports

[Browse all 3 editions](https://www.g2.com/products/grade-us/pricing)

#### Free Trial

Yes

### Trustpilot

#### Entry-Level Pricing

Plan: Plus plan

Price: Starting at $299.00

Description: Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.

Key Features:
- 8 widgets
- 3 User logins
- 200 monthly invitations

[Browse all 4 editions](https://www.g2.com/products/trustpilot/pricing)

#### Free Trial

Yes

### ReviewTrackers

#### Entry-Level Pricing

Plan: Customizable Reputation Management Experience

Price: Starting at $89.00 1 Location Per Month

Description: Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success. 

Key Features:
- Track All Major Review Websites on 100+ sites
- Location Leaderboard
- Competitor Reporting

[Learn more about ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | N/A | N/A |
| **Trustpilot** | N/A | N/A |
| **ReviewTrackers** | 9.1/10 | 12 |

#### Listing Management

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Network Directory** | Not enough data | Not enough data | 8.3 (8 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | Not enough data | 9.1 (9 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | Not enough data | 8.7 (9 reviews) | 
| **Optimization** | Not enough data | Not enough data | 9.3 (9 reviews) | 

#### Performance

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Real-Time Updates** | Not enough data | Not enough data | 9.6 (9 reviews) ✓ Verified | 
| **Analytics** | Not enough data | Not enough data | 9.8 (10 reviews) ✓ Verified | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | N/A | N/A |
| **Trustpilot** | 6.1/10 | 52 |
| **ReviewTrackers** | N/A | N/A |

#### Collection

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Authentification** | Not enough data | 6.1 (38 reviews) ✓ Verified | Not enough data | 
| **Review Forms** | Not enough data | 6.5 (39 reviews) ✓ Verified | Not enough data | 
| **Personalization** | Not enough data | 5.8 (34 reviews) ✓ Verified | Not enough data | 
| **Engagement** | Not enough data | 6.7 (33 reviews) ✓ Verified | Not enough data | 
| **Community Q&A** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Review Management

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 5.7 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 5.7 (10 reviews) | Not enough data | 

#### Moderation

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Reviewer Validation** | Not enough data | 6.0 (33 reviews) ✓ Verified | Not enough data | 
| **Response Types** | Not enough data | 5.7 (35 reviews) ✓ Verified | Not enough data | 
| **Legal Agreements** | Not enough data | 6.0 (27 reviews) ✓ Verified | Not enough data | 

#### Use Cases

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **E-commerce** | Not enough data | 6.6 (30 reviews) ✓ Verified | Not enough data | 
| **Retail** | Not enough data | 6.3 (28 reviews) ✓ Verified | Not enough data | 
| **Customer Service** | Not enough data | 5.9 (31 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Incentives** | Not enough data | Feature Not Available | Not enough data | 
| **Syndication** | Not enough data | 6.7 (27 reviews) ✓ Verified | Not enough data | 
| **Insights** | Not enough data | 6.7 (28 reviews) ✓ Verified | Not enough data | 
| **Content** | Not enough data | 6.3 (28 reviews) ✓ Verified | Not enough data | 
| **Sampling** | Not enough data | Feature Not Available | Not enough data | 

#### Display Options

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Badges** | Not enough data | 6.4 (29 reviews) ✓ Verified | Not enough data | 
| **Widgets** | Not enough data | 5.9 (30 reviews) ✓ Verified | Not enough data | 
| **Integration & APIs** | Not enough data | 5.8 (29 reviews) ✓ Verified | Not enough data | 
| **Marketing** | Not enough data | 5.9 (30 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 5.6 (16 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | N/A | N/A |
| **Trustpilot** | N/A | N/A |
| **ReviewTrackers** | 8.6/10 | 10 |

#### Feedback Management

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.9 (9 reviews) | 

#### Feedback Analysis

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 7.0 (5 reviews) | 

#### Feedback Sources

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 9.8 (9 reviews) | 
| **Surveys** | Not enough data | Not enough data | 9.8 (7 reviews) | 
| **Social Media** | Not enough data | Not enough data | 9.3 (7 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 9.8 (8 reviews) | 

#### Generative AI

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | 8.0/10 | 39 |
| **Trustpilot** | 6.9/10 | 101 |
| **ReviewTrackers** | 8.6/10 | 53 |

#### Consumer Intelligence

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Customer Feedback** | 8.3 (26 reviews) ✓ Verified | 7.7 (91 reviews) ✓ Verified | 9.3 (42 reviews) ✓ Verified | 
| **Competitive Intelligence** | Feature Not Available | 6.8 (66 reviews) | 8.0 (35 reviews) | 
| **Sentiment Analysis** | 8.7 (23 reviews) ✓ Verified | 7.0 (63 reviews) ✓ Verified | 8.1 (36 reviews) ✓ Verified | 

#### Reporting

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Corporate Reporting** | 8.5 (23 reviews) ✓ Verified | 6.8 (55 reviews) ✓ Verified | 8.5 (28 reviews) ✓ Verified | 
| **Dashboard** | 7.9 (31 reviews) ✓ Verified | 7.7 (83 reviews) ✓ Verified | 9.4 (48 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Social Networks Monitoring** | 7.8 (20 reviews) ✓ Verified | 6.6 (52 reviews) ✓ Verified | 9.1 (35 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 6.6 (53 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Digital Media Monitoring** | 7.5 (17 reviews) | Feature Not Available | 8.1 (30 reviews) | 

#### In-House Management

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Team Workflow** | 7.5 (16 reviews) ✓ Verified | Feature Not Available | 8.0 (27 reviews) ✓ Verified | 

#### Generative AI

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (14 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | N/A | N/A |
| **Trustpilot** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Platform

| Feature | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


**Unique to Trustpilot (1):** [Review Management Software](https://www.g2.com/categories/review-management-software)

**Unique to ReviewTrackers (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Grade.us | Trustpilot | ReviewTrackers | 
|---|---|---|---|
| **Small-Business** | 84.6% | 61.5% | 35.0% | 
| **Mid-Market** | 13.8% | 33.2% | 44.4% | 
| **Enterprise** | 1.5% | 5.3% | 20.6% | 

### By Industry

#### Grade.us

- **Marketing and Advertising:** 43.9%
- **Internet:** 9.8%
- **Construction:** 3.8%
- **Automotive:** 3.0%
- **Real Estate:** 3.0%
- **Law Practice:** 2.3%
- **Consumer Services:** 2.3%
- **Retail:** 1.5%
- **Design:** 1.5%
- **Online Media:** 1.5%
- **Other:** 27.3%

#### Trustpilot

- **Financial Services:** 14.4%
- **Retail:** 7.0%
- **Marketing and Advertising:** 6.6%
- **Computer Software:** 4.5%
- **Consumer Goods:** 4.1%
- **Apparel & Fashion:** 3.7%
- **Information Technology and Services:** 3.3%
- **Internet:** 2.9%
- **Consumer Electronics:** 2.9%
- **E-Learning:** 2.9%
- **Other:** 47.7%

#### ReviewTrackers

- **Marketing and Advertising:** 16.9%
- **Hospitality:** 10.0%
- **Automotive:** 9.4%
- **Restaurants:** 7.5%
- **Internet:** 5.0%
- **Hospital & Health Care:** 4.4%
- **Consumer Services:** 4.4%
- **Real Estate:** 4.4%
- **Food & Beverages:** 4.4%
- **Financial Services:** 3.8%
- **Other:** 30.0%

---
## Alternatives

### Alternatives to Grade.us

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4056 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Reputology](https://www.g2.com/products/reputology/reviews) — 4.7/5 stars (44 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (505 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1119 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (641 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (416 reviews)
- [BrightLocal](https://www.g2.com/products/brightlocal/reviews) — 4.6/5 stars (229 reviews)

### Alternatives to Trustpilot

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (641 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews)
- [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) — 4.4/5 stars (82 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4056 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) — 4.1/5 stars (33 reviews)

### Alternatives to ReviewTrackers

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4056 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1119 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (505 reviews)
- [Reputology](https://www.g2.com/products/reputology/reviews) — 4.7/5 stars (44 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (416 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (641 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4040 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)

---
## Top Discussions

### Grade.us

- Title: [What are performance reports?](https://www.g2.com/discussions/what-are-performance-reports) — 1 comment, 1 upvote
  > **Top comment:** "The performance reports are well outlined above, but I'll add the value to us with our clients.

There are several ways we use the reporting in..."

### Trustpilot

- Title: [How does Trustpilot work with Google shopping exactly?](https://www.g2.com/discussions/31966-how-does-trustpilot-work-with-google-shopping-exactly) — 4 comments, 1 upvote
  > **Top comment:** "https://ltddeals.in/topicmojo/"
- Title: [how improvements and new integrations can be made in the software](https://www.g2.com/discussions/how-improvements-and-new-integrations-can-be-made-in-the-software) — 1 comment, 1 upvote
  > **Top comment:** "The contract is bullshit"
- Title: [Why flagged reviews are deleted?](https://www.g2.com/discussions/why-flagged-reviews-are-deleted) — 1 comment, 1 upvote
  > **Top comment:** "Not just flagged

Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers.

How is it Trustpilot..."
- Title: [Anyone else found  fake Trustpilot reviews against their website](https://www.g2.com/discussions/anyone-else-found-fake-trustpilot-reviews-against-their-website) — 1 comment, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."
- Title: [Is Trustpilot a global or only United States specific product review platform?](https://www.g2.com/discussions/is-trustpilot-a-global-or-only-united-states-specific-product-review-platform) — 1 comment
  > **Top comment:** "They are actually located in Denmark. They are global review service. 

But seriously, stay away from them . Is widely stated that the overcharge, the lock..."

### ReviewTrackers

- Title: ["Best current location and operation system"](https://www.g2.com/discussions/30277-best-current-location-and-operation-system) — 1 comment, 1 upvote
  > **Top comment:** "thanks for everything"
- Title: [How secure is ReviewTrackers?](https://www.g2.com/discussions/2833-how-secure-is-reviewtrackers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "In addition to ReviewTrackers forcing HTTPS using a 256 bit SSL to encrypt all connections to our backend, we also regularly audit the details of our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grade-us-vs-trustpilot-vs-reviewtrackers)