Compare Grade.us and Trustpilot 
Featured Products
At a Glance
Market Segments
Small-Business (85.3% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Starting at $299.00
Grade.us
Star Rating
(143)4.6 out of 5
Market Segments
Small-Business (85.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansTrustpilot
Star Rating
(246)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Grade.us excels in user experience, particularly highlighting its ability to simplify the process of sending review requests. Users appreciate features like email and text message invitations, which they find easy to use, making it a strong choice for businesses looking to streamline their review collection.
- Users say that Trustpilot is recognized as an industry standard for public customer reviews, with many noting its straightforward interface. However, some users express that while it is easy to use, it may not offer the same level of customization and integration as Grade.us, which could be a drawback for businesses seeking tailored solutions.
- Reviewers mention that Grade.us has a significantly higher satisfaction score, reflecting a more positive overall experience. Users have praised its quick setup process, with one noting the "ease of setting up a business and linking to review sites," which can be crucial for small businesses looking to get started quickly.
- According to verified reviews, Trustpilot has a larger number of total reviews, which may lend it a sense of credibility. However, the lower satisfaction ratings suggest that while it has a broad user base, many users are not as satisfied with their experience compared to those using Grade.us.
- G2 reviewers report that Grade.us provides exceptional support, with users giving it high marks for quality. One user specifically mentioned that it "takes the hassle out of sending customers requests for reviews," indicating that the support team is effective in helping users navigate the platform.
- Users say that while Trustpilot is seen as a reliable platform, its lower scores in areas like product direction and customer feedback suggest that it may not be evolving as quickly to meet user needs. This could be a concern for businesses looking for a partner that actively improves its offerings.
Pricing
Entry-Level Pricing
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
Grade.us
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
9.0
125
7.5
209
Ease of Use
8.9
123
8.0
213
Ease of Setup
8.7
106
7.7
121
Ease of Admin
8.9
106
7.8
107
Quality of Support
9.1
120
7.0
196
Has the product been a good partner in doing business?
9.3
106
6.8
105
Product Direction (% positive)
8.6
122
6.2
206
Features by Category
Collection
Not enough data
5.9
37
|
Verified
Not enough data
6.4
38
|
Verified
Not enough data
5.8
34
|
Verified
Not enough data
6.6
32
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
5.9
32
|
Verified
Not enough data
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
5.7
30
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
6.5
26
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
Not enough data
5.8
29
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.9
29
|
Verified
Generative AI
Not enough data
5.6
16
Consumer Intelligence
8.3
26
|
Verified
7.7
88
|
Verified
Feature Not Available
6.8
65
8.6
22
|
Verified
7.0
62
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.5
23
|
Verified
6.7
54
|
Verified
7.8
30
|
Verified
7.7
82
|
Verified
Media Monitoring
7.8
20
|
Verified
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
7.5
17
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
7.5
16
|
Verified
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grade.us and Trustpilot are categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.3%
Internet
9.9%
Construction
3.8%
Automotive
3.1%
Real Estate
3.1%
Other
35.9%
Financial Services
15.0%
Retail
7.3%
Marketing and Advertising
5.6%
Computer Software
4.7%
Apparel & Fashion
3.8%
Other
63.7%
Discussions
What are performance reports?
1 Comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
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