Compare Grade.us and Synup 
At a Glance
Market Segments
Small-Business (84.6% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
No pricing available
Grade.us
Star Rating
(144)4.6 out of 5
Market Segments
Small-Business (84.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansSynup
Star Rating
(315)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Grade.us excels in simplifying the process of requesting customer reviews, with users highlighting features like email and text message invitations that are easy to use. This makes it a strong choice for small businesses looking to enhance their online reputation.
- Users say that Synup stands out for its robust capabilities in managing business listings across multiple search engines. Reviewers appreciate the centralized dashboard that allows for easy updates, which is crucial for maintaining consistent online visibility.
- Reviewers mention that while both platforms offer a user-friendly experience, Synup slightly edges out Grade.us in terms of setup ease, with users noting that Synup's onboarding process is intuitive and efficient, making it easier to get started quickly.
- According to verified reviews, Grade.us receives high marks for its quality of support, with users praising the responsiveness and helpfulness of the support team. This can be a significant advantage for businesses that may need assistance during implementation.
- Users highlight that Synup's features extend beyond just review management, as it also includes social media posting capabilities that enhance SEO visibility. This multifaceted approach can be particularly beneficial for businesses looking to boost their online presence comprehensively.
- G2 reviewers note that while Grade.us has a strong focus on small businesses, it has fewer recent reviews compared to Synup, which may indicate a need for more user engagement. Synup's higher volume of recent feedback suggests a more active user base, providing a more current perspective on its performance.
Pricing
Entry-Level Pricing
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
Synup
No pricing availableFree Trial
Grade.us
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
9.0
126
9.0
252
Ease of Use
8.9
124
8.9
256
Ease of Setup
8.8
107
8.9
185
Ease of Admin
8.9
107
8.8
147
Quality of Support
9.1
121
9.2
249
Has the product been a good partner in doing business?
9.3
107
8.9
148
Product Direction (% positive)
8.6
123
9.2
244
Features by Category
Social Analytics
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
31
Not enough data
9.8(won by default)
32
Reports & Dashboards
Not enough data
9.9(won by default)
31
Not enough data
9.9(won by default)
32
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
26
|
Verified
8.9
125
|
Verified
Feature Not Available
8.8
108
8.7
23
|
Verified
8.8
109
|
Verified
Reporting
Feature Not Available
8.6
97
8.5
23
|
Verified
8.8
104
|
Verified
7.9
31
|
Verified
8.9
127
|
Verified
Media Monitoring
7.8
20
|
Verified
8.7
112
|
Verified
Not enough data
8.6
113
|
Verified
7.5
17
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
7.5
16
|
Verified
8.8
100
Generative AI
Not enough data
9.0
54
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grade.us and Synup are categorized as Online Reputation Management
Unique Categories
Grade.us has no unique categories
Reviews
Reviewers' Company Size
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
43.9%
Internet
9.8%
Construction
3.8%
Automotive
3.0%
Real Estate
3.0%
Other
36.4%
Marketing and Advertising
39.0%
Financial Services
5.2%
Retail
4.9%
Health, Wellness and Fitness
3.2%
Information Technology and Services
3.2%
Other
44.5%
Discussions
What are performance reports?
1 Comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
LU
Synup Dashboard is great for locations that change their hours often. Its a much cheaper way to manage. Read more
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
Synup has no more discussions with answers
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