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At a Glance
Market Segments
Small-Business (85.3% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
No pricing available
Grade.us
Star Rating
(143)4.6 out of 5
Market Segments
Small-Business (85.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansSynup
Star Rating
(318)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grade.us excels in "Social Analytics" with a perfect score of 10.0 across various metrics like "Competitor Analysis" and "Post Performance," indicating a robust capability for tracking social media effectiveness. In contrast, Synup, while strong, does not match this level of performance in these specific areas.
- Reviewers mention that Grade.us offers superior "Content Management" features, particularly with its "Content Calendar" and "Approval Workflows," both rated at 9.9. Users appreciate the seamless collaboration these tools provide, whereas Synup's similar features, while effective, do not receive the same level of acclaim.
- G2 users highlight Grade.us's "Customer Feedback" functionality, scoring 8.3, as a key area for improvement compared to Synup's 8.7. Reviewers suggest that Synup's approach to gathering and analyzing customer feedback is more comprehensive, making it a better choice for businesses focused on customer insights.
- Users on G2 report that Grade.us shines in "Reporting and Dashboards," achieving a perfect score of 10.0 for "Report Customizability" and "Report Exporting." This flexibility allows businesses to tailor reports to their needs, a feature that Synup users feel is less customizable, scoring lower in this area.
- Reviewers mention that Synup's "Reputation Management" tools, rated at 9.0, are particularly effective for businesses looking to enhance their online presence. In comparison, Grade.us's similar features, while solid, do not receive the same level of praise, indicating a potential advantage for Synup in this critical area.
- Users say that Grade.us's "Performance" metrics, particularly "Real-Time Updates" and "Analytics," are rated at 8.9 and 8.8 respectively, providing timely insights that users find invaluable. However, Synup's performance in these areas is slightly lower, suggesting that Grade.us may offer a more responsive experience for users needing immediate data access.
Pricing
Entry-Level Pricing
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
Synup
No pricing availableFree Trial
Grade.us
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
9.0
125
9.0
255
Ease of Use
8.9
123
8.9
259
Ease of Setup
8.7
106
8.9
188
Ease of Admin
8.9
106
8.8
147
Quality of Support
9.1
120
9.2
252
Has the product been a good partner in doing business?
9.3
106
8.9
148
Product Direction (% positive)
8.6
122
9.2
247
Features by Category
Social Analytics
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
31
Not enough data
9.8(won by default)
32
Reports & Dashboards
Not enough data
9.9(won by default)
31
Not enough data
9.9(won by default)
32
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
26
|
Verified
8.9
127
|
Verified
Feature Not Available
8.8
108
8.6
22
|
Verified
8.8
110
|
Verified
Reporting
Feature Not Available
8.6
97
8.5
23
|
Verified
8.8
104
|
Verified
7.8
30
|
Verified
8.9
129
|
Verified
Media Monitoring
7.8
20
|
Verified
8.7
113
|
Verified
Not enough data
8.6
114
|
Verified
7.5
17
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
7.5
16
|
Verified
8.8
100
Generative AI
Not enough data
9.1
55
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grade.us and Synup are categorized as Online Reputation Management
Unique Categories
Grade.us has no unique categories
Reviews
Reviewers' Company Size
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.3%
Internet
9.9%
Construction
3.8%
Real Estate
3.1%
Automotive
3.1%
Other
35.9%
Marketing and Advertising
38.9%
Financial Services
5.5%
Retail
4.8%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.4%
Discussions
What are performance reports?
1 Comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
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