Compare Grade.us and SOCi 
At a Glance
Market Segments
Small-Business (84.6% of reviews)
Small-Business (53.1% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Contact Us
Grade.us
Star Rating
(144)4.6 out of 5
Market Segments
Small-Business (84.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansSOCi
Star Rating
(4,035)4.5 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Grade.us excels in simplifying the process of requesting customer reviews, with users highlighting features like email and text message invitations that are easy to use. This makes it a strong choice for businesses focused on enhancing their online reputation.
- Users say SOCi stands out for its comprehensive social media management capabilities, allowing users to schedule multiple posts efficiently. Reviewers appreciate the ease of accessing and posting content, which helps maintain an active online presence without daily effort.
- According to verified reviews, Grade.us has a strong focus on small businesses, with a significant percentage of its user base coming from this segment. Users find it particularly beneficial for setting up their business profiles and linking to various review sites.
- Reviewers mention that SOCi offers robust features for managing listings and responding to reviews across multiple locations, making it a preferred choice for businesses with a broader reach. Users find the bulk response feature especially helpful for efficiency.
- G2 reviewers report that while Grade.us has a higher quality of support, with users praising its responsiveness, SOCi still provides solid support but may not match the personalized experience that Grade.us offers.
- Users say that both platforms have their strengths in usability, but Grade.us has a slight edge in setup ease, with users noting a straightforward onboarding process. In contrast, SOCi's setup is also user-friendly but may require a bit more time to fully leverage its extensive features.
Pricing
Entry-Level Pricing
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
SOCi
Genius Local Search Agent
Contact Us
The agent drives local SEO and AI search visibility by analyzing customer search trends, optimizing listings, and publishing Google Posts.
- Listings Management
- AI Listings Optimization
- Google Search Rankings
Free Trial
Grade.us
Free Trial is available
SOCi
No trial information availableRatings
Meets Requirements
9.0
126
8.9
3,279
Ease of Use
8.9
124
8.7
3,474
Ease of Setup
8.8
107
8.8
2,189
Ease of Admin
8.9
107
8.9
1,401
Quality of Support
9.1
121
8.8
2,707
Has the product been a good partner in doing business?
9.3
107
9.0
1,389
Product Direction (% positive)
8.6
123
8.8
3,276
Features by Category
Social Analytics
Not enough data
7.8(won by default)
767
Not enough data
8.2(won by default)
809
Not enough data
8.6(won by default)
829
Not enough data
7.9(won by default)
727
Not enough data
Feature Not Available
Not enough data
7.9(won by default)
729
Not enough data
8.2(won by default)
729
Reports & Dashboards
Not enough data
8.2(won by default)
787
Not enough data
8.3(won by default)
787
Not enough data
8.5(won by default)
789
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
7.8(won by default)
199
Not enough data
7.9(won by default)
198
Not enough data
7.8(won by default)
194
Not enough data
7.7(won by default)
196
Not enough data
7.8(won by default)
195
Business Tools
Not enough data
8.1
158
Not enough data
Feature Not Available
Not enough data
7.6
148
Not enough data
7.9
162
Not enough data
8.0
161
Customer Tools
Not enough data
8.5
171
Not enough data
8.3
162
Not enough data
8.0
161
Not enough data
8.1
158
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.5
50
Not enough data
7.4
50
Not enough data
7.6
49
Not enough data
7.5
48
Not enough data
7.7
47
Listing Management
Not enough data
8.2
634
Not enough data
8.3
624
Not enough data
8.1
619
Not enough data
8.4
642
Performance
Not enough data
8.5
659
Not enough data
8.5
668
Local Search Optimization
Not enough data
8.2
410
Not enough data
8.4
425
Not enough data
8.5
436
Not enough data
8.6
424
Not enough data
8.7
437
Not enough data
8.5
441
Content & Collaboration
Not enough data
8.9
1577
Not enough data
8.5
1540
Not enough data
8.3
1404
Not enough data
8.3
1423
Not enough data
8.6
1470
Not enough data
8.4
1473
Social Management
Not enough data
8.6
1732
Not enough data
9.0
1804
Not enough data
8.3
1627
Not enough data
8.6
1722
Not enough data
8.1
1529
Not enough data
8.4
1519
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
7.9
376
Not enough data
7.9
375
Not enough data
8.1
374
Not enough data
8.0
373
Not enough data
8.0
374
Not enough data
7.9
374
Not enough data
8.0
374
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
8.1
227
Not enough data
8.1
230
Not enough data
8.2
230
Not enough data
8.1
230
Not enough data
8.1
229
Not enough data
8.2
231
Social Functionality
Not enough data
8.8
1251
Campaign Management
Not enough data
8.7
1193
Not enough data
8.5
697
Not enough data
8.5
1190
Not enough data
8.3
1145
Not enough data
8.5
1149
Not enough data
Feature Not Available
Not enough data
8.5
1101
Not enough data
Feature Not Available
Not enough data
8.3
1076
Not enough data
8.5
1123
Not enough data
8.4
1081
Not enough data
8.1
1056
Not enough data
8.3
1059
Targeting
Not enough data
8.4
1163
Not enough data
Feature Not Available
Not enough data
8.3
1090
Not enough data
8.3
1104
Platform
Not enough data
8.3
1081
Not enough data
8.4
1114
Not enough data
8.7
1157
Not enough data
8.8
1176
Not enough data
8.6
1088
Not enough data
8.6
1137
Not enough data
8.7
1123
Not enough data
Feature Not Available
Not enough data
8.4
685
Responses
Not enough data
8.2
39
Not enough data
8.3
44
Not enough data
8.1
35
Automation - AI Agents
Not enough data
8.0
33
Not enough data
8.4
39
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
46
Platform
Not enough data
8.3
36
Not enough data
8.3
37
Not enough data
8.2
33
Autonomy - AI Agents
Not enough data
8.2
32
Not enough data
8.5
36
Not enough data
8.6
37
Not enough data
8.2
34
Generative AI
Not enough data
8.4
47
Not enough data
8.6
34
Responses
Not enough data
8.2
89
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Feature Not Available
Platform
Not enough data
8.0
77
Not enough data
8.3
81
Not enough data
8.3
82
Not enough data
8.4
81
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.3
86
Generative AI
Not enough data
8.4
66
Not enough data
8.2
66
Survey Management
Not enough data
8.6
185
Not enough data
8.6
186
Not enough data
8.7
185
Not enough data
8.6
183
Survey Customization
Not enough data
8.6
179
Not enough data
8.8
179
Not enough data
8.7
140
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.9
181
Not enough data
8.6
179
Not enough data
8.7
181
Not enough data
8.7
182
Agentic AI - Survey
Not enough data
8.7
60
Not enough data
8.6
60
Not enough data
8.7
62
Content Generation - AI Content Creation Platforms
Not enough data
8.6
55
Not enough data
8.6
52
Not enough data
8.8
60
Management - AI Content Creation Platforms
Not enough data
8.6
53
Not enough data
8.7
50
Not enough data
8.4
50
AI Search Visibility Optimization ToolsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
AI Content Structuring - AI Search Visibility Optimization tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Semantic Optimization & Entity Intelligence - AI Search Visibility Optimization tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Retrieval Optimization - AI Search Visibility Optimization tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Visibility Monitoring & Analytics - AI Search Visibility Optimization tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow & Platform Integrations - AI Search Visibility Optimization tools
Not enough data
Not enough data
Consumer Intelligence
8.3
26
|
Verified
8.6
996
|
Verified
Feature Not Available
8.3
954
|
Verified
8.7
23
|
Verified
8.5
979
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.5
23
|
Verified
8.3
937
|
Verified
7.9
31
|
Verified
8.9
1046
|
Verified
Media Monitoring
7.8
20
|
Verified
8.9
1030
|
Verified
Not enough data
8.9
1051
7.5
17
8.6
962
|
Verified
In-House Management
Feature Not Available
8.0
577
7.5
16
|
Verified
8.2
919
|
Verified
Generative AI
Not enough data
8.1
761
Agentic AI - Online Reputation Management
Not enough data
7.8
210
Not enough data
7.8
209
Not enough data
8.0
213
Not enough data
7.8
212
Not enough data
7.9
213
Not enough data
7.9
212
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.1
36
Not enough data
8.0
35
Not enough data
8.1
36
Automation
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Autonomy
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
8.2
36
Not enough data
8.3
36
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grade.us and SOCi are categorized as Online Reputation Management
Unique Categories
Grade.us has no unique categories
SOCi is categorized as AI Content Creation Platforms, Multi-Location Marketing Platforms, AI Agents For Business Operations, Store Locator, Local Listing Management, Chatbots, Local SEO, Social Media Advertising, Social Media Analytics, Social Media Suites, Social Media Management, Survey, AI Search Visibility Optimization Tools, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
43.9%
Internet
9.8%
Construction
3.8%
Automotive
3.0%
Real Estate
3.0%
Other
36.4%
Real Estate
22.8%
Health, Wellness and Fitness
6.8%
Marketing and Advertising
6.7%
Retail
5.6%
Leisure, Travel & Tourism
5.1%
Other
52.9%
Discussions
What are performance reports?
1 Comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
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