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Compare Grade.us and Reviews.io 
At a Glance
Market Segments
Small-Business (85.3% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
$29.00 300 Review Invites Per Month
Grade.us
Star Rating
(143)4.6 out of 5
Market Segments
Small-Business (85.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansReviews.io
Star Rating
(625)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in overall user satisfaction, reflected in its higher G2 Score compared to Grade.us. Users appreciate the platform's trustworthy nature and its ability to provide a great overview and integrations with other tools like Klaviyo.
- Users say that Reviews.io offers an exceptional customer support experience, with many highlighting the ultra-fast response times and the helpfulness of the support team. In contrast, Grade.us, while functional, does not receive the same level of praise for support quality.
- Reviewers mention that the implementation process for Reviews.io is notably smooth, with an intuitive onboarding wizard that makes it easy for new users to get started. Grade.us, while also easy to set up, does not seem to match the same level of user-friendly experience.
- According to verified reviews, Reviews.io stands out for its flexibility, allowing users to easily customize their review requests and integrate with various platforms. Users have noted that Grade.us simplifies the process of sending review requests but lacks some of the advanced customization options.
- Users highlight that Reviews.io has a significantly larger number of reviews, indicating a more reliable and tested product. This extensive feedback base contributes to a better understanding of user experiences, while Grade.us has fewer reviews, which may limit insights into its performance.
- Reviewers note that both platforms cater primarily to small businesses, but Reviews.io has a slight edge in user satisfaction metrics, particularly in areas like quality of support and dashboard functionality, where it outperforms Grade.us significantly.
Pricing
Entry-Level Pricing
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Grade.us
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
9.0
125
9.2
517
Ease of Use
8.9
123
8.9
523
Ease of Setup
8.7
106
8.6
390
Ease of Admin
8.9
106
9.0
313
Quality of Support
9.1
120
9.6
521
Has the product been a good partner in doing business?
9.3
106
9.4
313
Product Direction (% positive)
8.6
122
9.3
472
Features by Category
Collection
Not enough data
8.3
126
Not enough data
8.8
224
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.6
212
|
Verified
Not enough data
8.2
188
|
Verified
Agentic AI - Review Management
Not enough data
7.6
14
Not enough data
8.0
14
Moderation
Not enough data
8.9
212
|
Verified
Not enough data
8.8
205
|
Verified
Not enough data
8.3
177
|
Verified
Use Cases
Not enough data
9.0
198
|
Verified
Not enough data
8.6
176
|
Verified
Not enough data
9.0
205
|
Verified
Administration
Not enough data
7.6
164
|
Verified
Not enough data
8.0
102
Not enough data
8.4
173
|
Verified
Not enough data
8.7
177
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
8.5
172
|
Verified
Not enough data
8.9
197
|
Verified
Not enough data
8.8
192
|
Verified
Not enough data
8.5
174
|
Verified
Generative AI
Not enough data
8.0
102
Consumer Intelligence
8.3
26
|
Verified
9.4
213
|
Verified
Feature Not Available
8.8
170
|
Verified
8.6
22
|
Verified
8.8
178
|
Verified
Reporting
Feature Not Available
8.0
150
8.5
23
|
Verified
8.3
157
|
Verified
7.8
30
|
Verified
9.1
199
|
Verified
Media Monitoring
7.8
20
|
Verified
7.9
151
|
Verified
Not enough data
8.0
149
|
Verified
7.5
17
8.1
152
|
Verified
In-House Management
Feature Not Available
Feature Not Available
7.5
16
|
Verified
Feature Not Available
Generative AI
Not enough data
7.9
76
Agentic AI - Online Reputation Management
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.4
29
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Categories
Categories
Shared Categories
Grade.us and Reviews.io are categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.3%
Internet
9.9%
Construction
3.8%
Real Estate
3.1%
Automotive
3.1%
Other
35.9%
Retail
25.8%
Apparel & Fashion
8.5%
Consumer Goods
5.9%
Health, Wellness and Fitness
5.6%
Marketing and Advertising
3.8%
Other
50.5%
Discussions
What are performance reports?
1 Comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
Reviews.io has no discussions with answers
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