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Compare GoToMyPC and SolarWinds DameWare Remote Support

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At a Glance
GoToMyPC
GoToMyPC
Star Rating
(228)4.3 out of 5
Market Segments
Small-Business (72.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
Free Trial is available
Browse all 3 pricing plans
SolarWinds DameWare Remote Support
SolarWinds DameWare Remote Support
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote Support
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that GoToMyPC excels in overall user satisfaction, reflected in its higher G2 Score compared to SolarWinds DameWare Remote Support. Users appreciate its reliability, with one stating, "I have never had to contact customer support for any issues because it just works."
  • Users say that GoToMyPC's ease of use is a standout feature, making it particularly beneficial for those who frequently access remote systems. One user highlighted, "The Ease of Use is especially helpful due to my Frequency of Use," indicating that the software is intuitive and user-friendly.
  • According to verified reviews, SolarWinds DameWare Remote Support shines in its fast issue resolution capabilities. Users commend its ability to quickly address end-user problems without long connection times, stating, "DRE helps you solve it fast," which is crucial for maintaining productivity.
  • Reviewers mention that while both products offer good support, GoToMyPC has a slight edge in setup and administration ease. Users have noted that it features an intuitive onboarding process, making it easier to get started compared to DameWare, which, while effective, may require more configuration.
  • Users highlight that SolarWinds DameWare Remote Support provides robust unattended support options, allowing technicians to resolve issues without interrupting the end user. This feature is particularly praised for its convenience, as one user noted, "Don’t bother an end user unnecessarily; resolve their issues from behind the scenes."
  • G2 reviewers indicate that GoToMyPC is favored by small businesses, with a significant portion of its reviews coming from this segment. This focus on small business needs is reflected in user feedback, where one mentioned, "It allows me to work and print from home, which is incredibly convenient," showcasing its adaptability for remote work scenarios.
Pricing
Entry-Level Pricing
GoToMyPC
Personal
Starting at $35.00
1 Computer Per Month
Browse all 3 pricing plans
SolarWinds DameWare Remote Support
No pricing available
Free Trial
GoToMyPC
Free Trial is available
SolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
8.8
190
9.1
60
Ease of Use
8.9
192
9.0
60
Ease of Setup
9.0
105
8.8
41
Ease of Admin
8.9
73
9.0
40
Quality of Support
8.3
138
8.2
48
Has the product been a good partner in doing business?
8.3
70
8.7
38
Product Direction (% positive)
7.6
178
7.1
57
Features by Category
Not enough data
7.7
6
Administration
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
130
8.5
18
Administration
Feature Not Available
9.1
15
Feature Not Available
8.7
13
7.8
91
8.6
14
Feature Not Available
7.1
7
Feature Not Available
Feature Not Available
8.3
63
9.4
17
8.4
105
Feature Not Available
Platform
8.0
92
8.8
12
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.6
110
9.5
18
Security
Feature Not Available
7.2
6
8.4
65
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
GoToMyPC
GoToMyPC
SolarWinds DameWare Remote Support
SolarWinds DameWare Remote Support
GoToMyPC and SolarWinds DameWare Remote Support are categorized as Remote Desktop
Unique Categories
GoToMyPC
GoToMyPC is categorized as Endpoint Management
SolarWinds DameWare Remote Support
SolarWinds DameWare Remote Support is categorized as Remote Support
Reviews
Reviewers' Company Size
GoToMyPC
GoToMyPC
Small-Business(50 or fewer emp.)
72.2%
Mid-Market(51-1000 emp.)
22.0%
Enterprise(> 1000 emp.)
5.8%
SolarWinds DameWare Remote Support
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
14.7%
Mid-Market(51-1000 emp.)
48.5%
Enterprise(> 1000 emp.)
36.8%
Reviewers' Industry
GoToMyPC
GoToMyPC
Information Technology and Services
9.9%
Computer Software
5.8%
Accounting
5.8%
Computer & Network Security
4.5%
Real Estate
4.0%
Other
70.0%
SolarWinds DameWare Remote Support
SolarWinds DameWare Remote Support
Information Technology and Services
13.2%
Education Management
7.4%
Government Administration
5.9%
Oil & Energy
4.4%
Financial Services
4.4%
Other
64.7%
Alternatives
GoToMyPC
GoToMyPC Alternatives
TeamViewer
TeamViewer
Add TeamViewer
AnyDesk
AnyDesk
Add AnyDesk
RemotePC
RemotePC
Add RemotePC
RealVNC
RealVNC
Add RealVNC
SolarWinds DameWare Remote Support
SolarWinds DameWare Remote Support Alternatives
TeamViewer
TeamViewer
Add TeamViewer
BeyondTrust Remote Support
BeyondTrust Remote Support
Add BeyondTrust Remote Support
AnyDesk
AnyDesk
Add AnyDesk
RealVNC
RealVNC
Add RealVNC
Discussions
GoToMyPC
GoToMyPC Discussions
What does GoToMyPC cost?
2 Comments
Yusuf D.
YD
Its $35 per month.Read more
May we see "Wallpaper". It just helps me know what computer I am connected to at the time.
1 Comment
Ann D.
AD
I agree... that would help to know which computer you are working on.Read more
Monty the Mongoose crying
GoToMyPC has no more discussions with answers
SolarWinds DameWare Remote Support
SolarWinds DameWare Remote Support Discussions
Monty the Mongoose crying
SolarWinds DameWare Remote Support has no discussions with answers