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At a Glance
Market Segments
Small-Business (71.9% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
No pricing available
GoToMyPC
Star Rating
(227)4.3 out of 5
Market Segments
Small-Business (71.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
Free Trial is available
Browse all 3 pricing plansScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoToMyPC excels in "Ease of Setup" with a score of 9.0, making it a preferred choice for those who prioritize a quick and straightforward installation process. In contrast, ConnectWise ScreenConnect, while still user-friendly, has a slightly lower score of 8.9 in this area.
- Reviewers mention that ConnectWise ScreenConnect shines in "Unattended Remote Access" with a score of 9.2, which is particularly beneficial for businesses needing reliable access to unattended devices. GoToMyPC, while competent, scores lower at 8.3, indicating it may not be as robust in this feature.
- G2 users highlight the superior "Quality of Support" for ConnectWise ScreenConnect, scoring 8.8 compared to GoToMyPC's 8.3. This suggests that users may find more effective assistance and resources when using ConnectWise ScreenConnect.
- Users on G2 report that GoToMyPC offers excellent "File Sharing" capabilities with a score of 9.3, which is crucial for collaborative work. However, ConnectWise ScreenConnect is not far behind, scoring 8.7, indicating it still provides solid file sharing options.
- Reviewers say that ConnectWise ScreenConnect's "Session Transfer" feature is highly rated at 9.0, allowing for seamless transitions between users during remote sessions. GoToMyPC, with a score of 7.7 in this area, may not provide the same level of flexibility.
- Users report that both products have strong "Data Encryption" features, but GoToMyPC scores slightly higher at 8.9 compared to ConnectWise ScreenConnect's 8.5. This could be a deciding factor for businesses that prioritize security in their remote access solutions.
Pricing
Entry-Level Pricing
GoToMyPC
Personal
Starting at $35.00
1 Computer Per Month
One user with one or more computers to access.
- 1 user 1 administrator
- Unlimited Remote Access to 1 or More Computers
- Complete End-to-End Encryption
ScreenConnect
No pricing availableFree Trial
GoToMyPC
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.8
188
9.3
402
Ease of Use
8.9
190
9.3
405
Ease of Setup
9.0
103
8.9
330
Ease of Admin
8.9
72
8.9
327
Quality of Support
8.3
136
8.8
345
Has the product been a good partner in doing business?
8.3
69
9.1
312
Product Direction (% positive)
7.5
176
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
44
Not enough data
9.2
43
Not enough data
9.0
40
Not enough data
9.3
46
Not enough data
9.1
45
Not enough data
8.9
46
Maintenance
Not enough data
9.3
46
Not enough data
8.8
35
Communication
Not enough data
8.9
43
Not enough data
7.6
29
Not enough data
Feature Not Available
Not enough data
8.2
37
Security
Not enough data
8.8
31
Not enough data
8.8
36
Device Support
Not enough data
8.0
40
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
38
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
8.9
95
Feature Not Available
8.7
87
7.8
90
8.4
89
Feature Not Available
8.7
78
Feature Not Available
8.9
81
8.3
62
9.3
106
8.4
104
Feature Not Available
Platform
8.0
91
9.0
97
Feature Not Available
7.8
81
Feature Not Available
7.9
82
8.7
108
9.5
107
Security
Feature Not Available
Feature Not Available
8.5
64
9.0
89
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
GoToMyPC and ScreenConnect are categorized as Remote Desktop
Unique Categories
GoToMyPC is categorized as Endpoint Management
ScreenConnect is categorized as Screen Sharing, Remote Support, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
GoToMyPC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Computer Software
5.9%
Accounting
5.9%
Computer & Network Security
4.5%
Real Estate
4.1%
Other
69.7%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
What does GoToMyPC cost?
2 Comments
YD
Its $35 per month.Read more
May we see "Wallpaper". It just helps me know what computer I am connected to at the time.
1 Comment
AD
I agree... that would help to know which computer you are working on.Read more
GoToMyPC has no more discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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