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Compare GoToMyPC and Remote Desktop Service 
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At a Glance
Market Segments
Small-Business (71.8% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
No pricing available
GoToMyPC
Star Rating
(226)4.2 out of 5
Market Segments
Small-Business (71.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
Free Trial is available
Browse all 3 pricing plansRemote Desktop Service
Star Rating
(13)4.3 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoToMyPC excels in ease of setup with a score of 9.0, making it a preferred choice for small businesses looking for a quick deployment. In contrast, Remote Desktop Service, while still user-friendly, has a slightly lower ease of setup score, which may require more time for configuration.
- Reviewers mention that GoToMyPC offers superior cross-platform access with a score of 8.0, allowing users to connect from various devices seamlessly. However, Remote Desktop Service falls short in this area with a score of 5.5, which may limit flexibility for users who need to access their systems from different platforms.
- G2 users highlight that Remote Desktop Service shines in remote device control, scoring 9.5, which provides robust capabilities for managing devices remotely. In comparison, GoToMyPC scores 8.6, indicating it may not offer the same level of control for advanced users.
- Users on G2 report that GoToMyPC has a strong file sharing feature with a score of 8.5, making it easy to transfer files between devices. Remote Desktop Service, however, has a lower score of 7.4, which may hinder users who frequently need to share files during remote sessions.
- Reviewers mention that both products have solid device management capabilities, with GoToMyPC scoring 8.4 and Remote Desktop Service slightly higher at 8.6. This indicates that both solutions are effective, but Remote Desktop Service may offer a slight edge in managing devices efficiently.
- Users say that GoToMyPC has a better overall quality of support with a score of 8.3 compared to Remote Desktop Service's 8.6. While both products provide good support, the feedback suggests that GoToMyPC may be more responsive to user needs, especially for small businesses.
Pricing
Entry-Level Pricing
GoToMyPC
Personal
Starting at $35.00
1 Computer Per Month
One user with one or more computers to access.
- 1 user 1 administrator
- Unlimited Remote Access to 1 or More Computers
- Complete End-to-End Encryption
Remote Desktop Service
No pricing availableFree Trial
GoToMyPC
Free Trial is available
Remote Desktop Service
No trial information availableRatings
Meets Requirements
8.8
187
8.8
11
Ease of Use
8.9
189
8.5
11
Ease of Setup
9.0
102
Not enough data
Ease of Admin
8.9
72
Not enough data
Quality of Support
8.3
136
8.6
7
Has the product been a good partner in doing business?
8.3
69
Not enough data
Product Direction (% positive)
7.5
175
5.8
11
Features by Category
Generative AI
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
9.2
8
Feature Not Available
9.2
6
7.8
90
7.3
5
Feature Not Available
5.8
6
Feature Not Available
7.4
7
8.3
61
8.0
5
8.4
104
7.4
9
Platform
8.0
91
5.5
7
Feature Not Available
7.8
6
Feature Not Available
9.0
8
8.6
107
9.5
7
Security
Feature Not Available
6.9
6
8.5
64
8.6
7
Feature Not Available
8.6
7
Categories
Categories
Shared Categories
GoToMyPC and Remote Desktop Service are categorized as Remote Desktop
Unique Categories
GoToMyPC is categorized as Endpoint Management
Remote Desktop Service has no unique categories
Reviews
Reviewers' Company Size
GoToMyPC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Computer Software
5.9%
Accounting
5.9%
Computer & Network Security
4.5%
Real Estate
4.1%
Other
69.5%
Computer Software
23.1%
Telecommunications
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Professional Training & Coaching
7.7%
Other
46.2%
Discussions
What does GoToMyPC cost?
2 Comments
YD
Its $35 per month.Read more
May we see "Wallpaper". It just helps me know what computer I am connected to at the time.
1 Comment
AD
I agree... that would help to know which computer you are working on.Read more
GoToMyPC has no more discussions with answers
Remote Desktop Service has no discussions with answers
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