Compare GoToMyPC and LogMeIn Resolve 
At a Glance
Market Segments
Small-Business (72.2% of reviews)
Mid-Market (41.9% of reviews)
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
Free 3 Agent / 5 Endpoints
GoToMyPC
Star Rating
(233)4.3 out of 5
Market Segments
Small-Business (72.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
Browse all 3 pricing plansLogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoToMyPC excels in user-friendliness, with many users appreciating its simple interface and ease of access. One user mentioned, "I like that GoToMyPC's interface is relatively simple, making it easy to use," highlighting its effectiveness for less experienced users.
- Users say that LogMeIn Resolve stands out for its robust support features, allowing users to connect to remote PCs effortlessly. A reviewer noted, "The best feature in Resolve is hands down their support section," which simplifies the troubleshooting process significantly.
- Reviewers mention that GoToMyPC offers a seamless mobile app experience, enabling users to connect remotely while on the go. This feature has been particularly beneficial for users needing to access their work computers from various locations, enhancing flexibility.
- According to verified reviews, LogMeIn Resolve is praised for its speed and reliability in remote connections. Users have highlighted that it "rarely has shown any connection issues," making it a dependable choice for remote support and troubleshooting tasks.
- G2 reviewers report that GoToMyPC has a quicker implementation process, with users appreciating the intuitive onboarding experience. This ease of setup has been a significant advantage for teams looking to get started without extensive training.
- Users say that while both products offer solid performance, GoToMyPC has a higher overall satisfaction score, reflecting a more favorable user experience. However, LogMeIn Resolve's focus on support and troubleshooting makes it a strong contender for those prioritizing these features.
Pricing
Entry-Level Pricing
GoToMyPC
Personal
Starting at $35.00
1 Computer Per Month
One user with one or more computers to access.
- 1 user 1 administrator
- Unlimited Remote Access to 1 or More Computers
- Complete End-to-End Encryption
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
GoToMyPC
Free Trial is available
LogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
8.8
193
9.0
357
Ease of Use
8.9
195
9.0
358
Ease of Setup
9.1
108
8.9
190
Ease of Admin
8.9
74
8.9
178
Quality of Support
8.4
140
8.7
308
Has the product been a good partner in doing business?
8.4
71
8.7
167
Product Direction (% positive)
7.6
180
8.0
346
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
21
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.3
22
Not enough data
9.1
20
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.4
23
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
81
Not enough data
9.0
77
Not enough data
8.9
63
Not enough data
8.8
68
Not enough data
8.5
67
Not enough data
8.5
70
Maintenance
Not enough data
8.9
70
Not enough data
8.4
48
Communication
Not enough data
8.8
66
Not enough data
7.9
46
Not enough data
8.2
48
Not enough data
8.5
49
Security
Not enough data
8.6
51
Not enough data
8.3
51
Device Support
Not enough data
8.5
58
Not enough data
8.6
56
Not enough data
8.4
58
Performance
Not enough data
8.3
59
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
8
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
7
Operating System
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.3
7
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
8.5
79
Feature Not Available
8.1
71
7.8
91
8.3
76
Feature Not Available
8.3
75
Feature Not Available
8.1
71
8.3
63
8.4
76
8.4
105
8.5
81
Platform
8.1
94
8.6
72
Feature Not Available
8.2
68
Feature Not Available
8.4
72
8.6
112
8.6
83
Security
Feature Not Available
7.7
60
8.4
65
8.4
76
Feature Not Available
8.4
70
Categories
Categories
Shared Categories
GoToMyPC and LogMeIn Resolve are categorized as Endpoint Management and Remote Desktop
Unique Categories
GoToMyPC has no unique categories
LogMeIn Resolve is categorized as Remote Support, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, and Service Desk
Reviews
Reviewers' Company Size
GoToMyPC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Computer Software
6.2%
Accounting
5.8%
Computer & Network Security
4.4%
Legal Services
4.0%
Other
69.9%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Discussions
What does GoToMyPC cost?
2 Comments
YD
Its $35 per month.Read more
May we see "Wallpaper". It just helps me know what computer I am connected to at the time.
1 Comment
AD
I agree... that would help to know which computer you are working on.Read more
GoToMyPC has no more discussions with answers
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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