# GoToMyPC vs LogMeIn Resolve Comparison --- ## AI Generated Summary - **G2 reviewers report** that GoToMyPC excels in user-friendliness, with many users appreciating its simple interface and ease of access. One user mentioned, "I like that GoToMyPC's interface is relatively simple, making it easy to use," highlighting its effectiveness for less experienced users. - **Users say** that LogMeIn Resolve stands out for its robust support features, allowing users to connect to remote PCs effortlessly. A reviewer noted, "The best feature in Resolve is hands down their support section," which simplifies the troubleshooting process significantly. - **Reviewers mention** that GoToMyPC offers a seamless mobile app experience, enabling users to connect remotely while on the go. This feature has been particularly beneficial for users needing to access their work computers from various locations, enhancing flexibility. - **According to verified reviews** , LogMeIn Resolve is praised for its speed and reliability in remote connections. Users have highlighted that it "rarely has shown any connection issues," making it a dependable choice for remote support and troubleshooting tasks. - **G2 reviewers report** that GoToMyPC has a quicker implementation process, with users appreciating the intuitive onboarding experience. This ease of setup has been a significant advantage for teams looking to get started without extensive training. - **Users say** that while both products offer solid performance, GoToMyPC has a higher overall satisfaction score, reflecting a more favorable user experience. However, LogMeIn Resolve's focus on support and troubleshooting makes it a strong contender for those prioritizing these features. | | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | | **Total Reviews** | 234 | 467 | | **Largest Market Segment** | Small-Business (71.9% of reviews) | Mid-Market (42.7% of reviews) | | **Entry Level Price** | Starting at $35.00 1 Computer Per Month | $29.00 25 endpoints; unlimited agents | --- ## Top Pros & Cons ### GoToMyPC Pros: - Ease of Use (14 reviews) - Remote Access (11 reviews) Cons: - Expensive (7 reviews) - Remote Access Issues (6 reviews) ### LogMeIn Resolve Pros: - Ease of Use (54 reviews) - Remote Control (29 reviews) Cons: - Remote Access Issues (13 reviews) - Expensive (12 reviews) --- ## Ratings Comparison | Rating | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Meets Requirements** | 8.8 (194 reviews) | 9.0 (374 reviews) | | **Ease of Use** | 8.9 (196 reviews) | 9.0 (375 reviews) | | **Ease of Setup** | 9.1 (109 reviews) | 8.8 (207 reviews) | | **Ease of Admin** | 8.9 (74 reviews) | 8.8 (180 reviews) | | **Quality of Support** | 8.3 (141 reviews) | 8.7 (324 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (71 reviews) | 8.7 (168 reviews) | | **Product Direction (% positive)** | 7.6 (180 reviews) | 8.0 (360 reviews) | --- ## Pricing ### GoToMyPC #### Entry-Level Pricing Plan: Personal Price: Starting at $35.00 1 Computer Per Month Description: One user with one or more computers to access. Key Features: - 1 user 1 administrator - Unlimited Remote Access to 1 or More Computers - Complete End-to-End Encryption [Browse all 3 editions](https://www.g2.com/products/gotomypc/pricing) #### Free Trial Yes ### LogMeIn Resolve #### Entry-Level Pricing Plan: Starter Price: $29.00 25 endpoints; unlimited agents Description: Secure unattended access of managed Windows, Mac, and Android devices. Key Features: - Unattended Remote Access - AI-Enhanced Knowledge Base - Terminal Access [Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | 9.1/10 | 36 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Device Management** | Not enough data | 9.3 (23 reviews) | | **Asset Management** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Remote Monitoring** | Not enough data | 9.4 (25 reviews) | | **Asset Tracking** | Not enough data | 9.1 (20 reviews) | | **Application Deployment** | Not enough data | 8.7 (21 reviews) | | **Patch Management** | Not enough data | 8.3 (22 reviews) | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | #### Service Management | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Remote Access** | Not enough data | 9.6 (31 reviews) | | **Service Management (Issue Prioritization)** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Scope | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | 8.6/10 | 94 | #### Administration | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Screen Sharing** | Not enough data | 9.2 (85 reviews) | | **File Sharing** | Not enough data | 9.0 (77 reviews) | | **Session Recording** | Not enough data | 8.9 (64 reviews) | | **Unattended Remote Access** | Not enough data | 8.9 (70 reviews) | | **Multi - Session Handling** | Not enough data | 8.6 (68 reviews) | | **Multi-Monitor Support** | Not enough data | 8.5 (70 reviews) | #### Maintenance | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Remote Reboot** | Not enough data | 8.9 (71 reviews) | | **Remote Printing** | Not enough data | 8.4 (48 reviews) | #### Communication | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Text Chat** | Not enough data | 8.8 (67 reviews) | | **VoIP** | Not enough data | 7.9 (46 reviews) | | **Video Conference Call** | Not enough data | 8.2 (48 reviews) | | **Screen Annotations** | Not enough data | 8.5 (49 reviews) | #### Security | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Data Encryption** | Not enough data | 8.6 (51 reviews) | | **Compliance** | Not enough data | 8.3 (51 reviews) | #### Device Support | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Mobile Device Access** | Not enough data | 8.5 (59 reviews) | | **Multi-Platform Support** | Not enough data | 8.6 (57 reviews) | | **Cross-Platform** | Not enough data | 8.4 (59 reviews) | #### Performance | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Reporting** | Not enough data | 8.3 (60 reviews) | ### Antivirus | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Generative AI | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | 7.7/10 | 8 | #### Generative AI | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **AI Text Summarization** | Not enough data | 7.7 (8 reviews) | ### Service Desk | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | 8.3/10 | 101 | #### Incident Management | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Automate Ticket Routing** | Not enough data | 8.5 (59 reviews) | | **Ticket Prioritization** | Not enough data | 8.2 (60 reviews) | | **Ticket Notifications** | Not enough data | 8.3 (62 reviews) | | **Knowledge Base** | Not enough data | 8.2 (62 reviews) | | **Knowledge Base/Ticket Integration** | Not enough data | 8.1 (56 reviews) | #### Reporting | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Dashboards** | Not enough data | 8.3 (73 reviews) | | **Time Tracking** | Not enough data | 8.2 (72 reviews) | | **Surveys** | Not enough data | 8.4 (58 reviews) | #### Access & Usability | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Mobile** | Not enough data | 8.1 (74 reviews) | | **Self Service** | Not enough data | 8.7 (72 reviews) | | **Active Directory** | Not enough data | 8.1 (59 reviews) | | **Multi-Channel Access** | Not enough data | 8.5 (65 reviews) | #### Agentic AI - Service Desk | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### System Control | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | N/A | N/A | | **LogMeIn Resolve** | 8.5/10 | 9 | #### Platform - Mobile Device Management (MDM) | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | #### Operating System | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | | **Apple Support** | Not enough data | 8.7 (5 reviews) | | **Android Support** | Not enough data | 8.3 (7 reviews) | #### Management | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Applicatons Management** | Not enough data | 8.3 (8 reviews) | | **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | | **Whitelist** | Not enough data | 8.1 (6 reviews) | | **Blacklist** | Not enough data | 8.1 (6 reviews) | | **Usage Information** | Not enough data | 8.6 (6 reviews) | #### Security | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Not enough data | 8.6 (6 reviews) | | **Security** | Not enough data | 9.3 (7 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **GoToMyPC** | 8.3/10 | 134 | | **LogMeIn Resolve** | 8.3/10 | 92 | #### Administration | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Usage Information** | Feature Not Available | 8.5 (79 reviews) | | **Integrations** | Feature Not Available | 8.1 (71 reviews) | | **Diagnostics** | 7.8 (91 reviews) | 8.3 (76 reviews) | | **Session Recording** | Feature Not Available | 8.3 (76 reviews) | | **Session Transfer** | Feature Not Available | 8.1 (71 reviews) | | **Unattended Access** | 8.3 (63 reviews) | 8.4 (76 reviews) | | **File Sharing** | 8.4 (105 reviews) | 8.5 (82 reviews) | #### Platform | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Cross-Platform Access** | 8.1 (94 reviews) | 8.6 (72 reviews) | | **Mobile Device Access** | Feature Not Available | 8.2 (69 reviews) | | **Applications Management** | Feature Not Available | 8.5 (74 reviews) | | **Remote Device Control** | 8.6 (113 reviews) | 8.7 (84 reviews) | #### Security | Feature | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Feature Not Available | 7.7 (60 reviews) | | **Device Management** | 8.5 (66 reviews) | 8.4 (77 reviews) | | **Device Enrollment** | Feature Not Available | 8.4 (70 reviews) | --- ## Categories **Shared Categories (2):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Unique to LogMeIn Resolve (7):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Service Desk Software](https://www.g2.com/categories/service-desk), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) --- ## Reviewer Demographics ### By Company Size | Segment | GoToMyPC | LogMeIn Resolve | |---|---|---| | **Small-Business** | 71.9% | 36.0% | | **Mid-Market** | 22.4% | 42.7% | | **Enterprise** | 5.7% | 21.3% | ### By Industry #### GoToMyPC - **Information Technology and Services:** 9.7% - **Computer Software:** 6.2% - **Accounting:** 5.7% - **Legal Services:** 4.4% - **Computer & Network Security:** 4.4% - **Real Estate:** 4.0% - **Hospital & Health Care:** 4.0% - **Health, Wellness and Fitness:** 4.0% - **Non-Profit Organization Management:** 3.1% - **Financial Services:** 2.6% - **Other:** 52.0% #### LogMeIn Resolve - **Information Technology and Services:** 22.1% - **Computer Software:** 10.7% - **Hospital & Health Care:** 6.8% - **Construction:** 3.5% - **Computer & Network Security:** 3.3% - **Insurance:** 2.2% - **Computer Networking:** 2.2% - **Financial Services:** 2.0% - **Education Management:** 2.0% - **Accounting:** 2.0% - **Other:** 43.2% --- ## Alternatives ### Alternatives to GoToMyPC - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (641 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews) — 4.2/5 stars (53 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews) ### Alternatives to LogMeIn Resolve - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1150 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1099 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (641 reviews) --- ## Top Discussions ### GoToMyPC - Title: [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) — 2 comments > **Top comment:** "Its $35 per month." - Title: [May we see "Wallpaper". It just helps me know what computer I am connected to at the time.](https://www.g2.com/discussions/27436-may-we-see-wallpaper-it-just-helps-me-know-what-computer-i-am-connected-to-at-the-time) — 1 comment > **Top comment:** "I agree... that would help to know which computer you are working on." ### LogMeIn Resolve - Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments > **Top comment:** "Yes, of course." - Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gotomypc-vs-logmein-resolve)