Compare GoToMyPC and LogMeIn Rescue 
At a Glance
Market Segments
Small-Business (72.2% of reviews)
Mid-Market (39.8% of reviews)
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
No pricing available
GoToMyPC
Star Rating
(233)4.3 out of 5
Market Segments
Small-Business (72.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 Computer Per Month
Browse all 3 pricing plansLogMeIn Rescue
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoToMyPC excels in user-friendliness, with many users appreciating its simple interface and ease of access. One user mentioned, "I like that GoToMyPC's interface is relatively simple, making it easy to use," highlighting its suitability for less experienced users.
- Users say LogMeIn Rescue stands out for its versatility and robust security features, making it a preferred choice for IT professionals. A reviewer noted, "Extremely versatile, easy to manage, impressive array of security features," which is crucial for businesses prioritizing security in remote access.
- According to verified reviews, GoToMyPC has a higher overall satisfaction score, reflecting a strong performance in user experience. Users frequently mention its effectiveness for remote work, stating, "It's been very helpful for those times when working remotely is much easier."
- Reviewers mention that LogMeIn Rescue is particularly effective for providing remote support, with one user stating, "This is a very useful platform for me as an IT professional to provide remote support for my end users." This makes it a strong contender for companies needing reliable support solutions.
- G2 reviewers highlight that GoToMyPC's mobile app is a significant advantage, allowing users to connect remotely while on the go. This feature was praised by users who found it handy for accessing work computers from various locations.
- Users report that while GoToMyPC has a solid performance, LogMeIn Rescue offers slightly better ratings in areas like diagnostics and unattended access, with users appreciating its ability to solve problems without physical interaction, stating, "We can easily connect to the machines and solve their problems from anywhere."
Pricing
Entry-Level Pricing
GoToMyPC
Personal
Starting at $35.00
1 Computer Per Month
One user with one or more computers to access.
- 1 user 1 administrator
- Unlimited Remote Access to 1 or More Computers
- Complete End-to-End Encryption
LogMeIn Rescue
No pricing availableFree Trial
GoToMyPC
Free Trial is available
LogMeIn Rescue
Free Trial is available
Ratings
Meets Requirements
8.8
193
9.3
161
Ease of Use
8.9
195
9.2
161
Ease of Setup
9.1
108
9.2
95
Ease of Admin
8.9
74
9.0
82
Quality of Support
8.4
140
8.8
144
Has the product been a good partner in doing business?
8.4
71
9.0
78
Product Direction (% positive)
7.6
180
8.5
151
Features by Category
Ticket and Case Management
Not enough data
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
11
Not enough data
8.6
11
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
ServiceNow Apps
Not enough data
9.2
6
Not enough data
8.3
6
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
47
Not enough data
9.6
45
Not enough data
9.1
42
Not enough data
9.1
39
Not enough data
9.2
43
Not enough data
8.9
43
Maintenance
Not enough data
9.3
43
Not enough data
8.8
33
Communication
Not enough data
9.2
43
Not enough data
8.1
32
Not enough data
8.0
34
Not enough data
8.9
40
Security
Not enough data
9.3
41
Not enough data
9.0
39
Device Support
Not enough data
8.4
41
Not enough data
8.7
41
Not enough data
8.6
43
Performance
Not enough data
9.0
43
Administration
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Security
Not enough data
9.5
7
Not enough data
8.3
6
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Reporting
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Access & Usability
Not enough data
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
9.0
59
Feature Not Available
8.9
48
7.8
91
8.9
58
Feature Not Available
9.0
56
Feature Not Available
9.4
60
8.3
63
9.3
58
8.4
105
9.2
65
Platform
8.1
94
9.4
58
Feature Not Available
8.5
50
Feature Not Available
9.2
52
8.6
112
9.4
63
Security
Feature Not Available
9.4
39
8.4
65
9.3
45
Feature Not Available
9.2
44
Categories
Categories
Shared Categories
GoToMyPC and LogMeIn Rescue are categorized as Remote Desktop
Unique Categories
GoToMyPC is categorized as Endpoint Management
LogMeIn Rescue is categorized as ServiceNow Store Apps, Remote Support, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
Reviews
Reviewers' Company Size
GoToMyPC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Computer Software
6.2%
Accounting
5.8%
Computer & Network Security
4.4%
Legal Services
4.0%
Other
69.9%
Information Technology and Services
23.5%
Computer Software
10.7%
Computer & Network Security
6.4%
Accounting
4.3%
Computer Networking
3.2%
Other
51.9%
Discussions
What does GoToMyPC cost?
2 Comments
YD
Its $35 per month.Read more
May we see "Wallpaper". It just helps me know what computer I am connected to at the time.
1 Comment
AD
I agree... that would help to know which computer you are working on.Read more
GoToMyPC has no more discussions with answers
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
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