# LogMeIn Resolve vs SuperOps Comparison
---
## AI Generated Summary
- **G2 reviewers report** that LogMeIn Resolve excels in providing a reliable remote access experience, making it a solid choice for managing Windows endpoints across various client environments. Users appreciate the good device visibility and the combination of monitoring, patching, automation, and support features.
- **Users say** SuperOps stands out for its excellent ticketing system and client organization, which many find crucial for effective workflow management. The modern UI and tab-based exploration help users manage multiple tasks seamlessly, enhancing overall productivity.
- **Reviewers mention** that while LogMeIn Resolve offers a user-friendly interface and is easy to use, SuperOps provides a more thorough patch management feature that users find incredibly effective and easy to navigate, making it a favorite among those who prioritize this functionality.
- **According to verified reviews** , LogMeIn Resolve's pricing is more accessible, appealing to mid-market users, while SuperOps, despite being pricier, is favored by small businesses for its robust features and integration capabilities with external sources like Outlook and Pax8.
- **G2 reviewers highlight** that SuperOps has a slight edge in support quality, with users noting that the responsiveness and helpfulness of the support team significantly enhance their experience, compared to LogMeIn Resolve, which still offers solid support but with slightly lower ratings.
- **Users report** that both products have comparable ease of setup, but LogMeIn Resolve's intuitive onboarding process is frequently praised, making it easier for new users to get started quickly, while SuperOps also maintains a smooth setup experience.



| | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 468 | 197 | 
| **Largest Market Segment** | Mid-Market (42.6% of reviews) | Small-Business (84.7% of reviews) | 
| **Entry Level Price** | $29.00 25 endpoints; unlimited agents | $79.00 Per Month | 

---
## Top Pros & Cons

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (14 reviews)
- Expensive (12 reviews)

### SuperOps

Pros:
- Ease of Use (78 reviews)
- Customer Support (66 reviews)

Cons:
- Missing Features (45 reviews)
- Feature Issues (22 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Resolve | SuperOps | 
|---|---|---|
  | **Meets Requirements** | 9.0 (375 reviews) | 8.6 (163 reviews) | 
  | **Ease of Use** | 9.0 (376 reviews) | 8.9 (169 reviews) | 
  | **Ease of Setup** | 8.8 (208 reviews) | 8.7 (151 reviews) | 
  | **Ease of Admin** | 8.8 (180 reviews) | 9.0 (100 reviews) | 
  | **Quality of Support** | 8.7 (325 reviews) | 9.1 (161 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (168 reviews) | 9.2 (100 reviews) | 
  | **Product Direction (% positive)** | 8.0 (361 reviews) | 9.1 (148 reviews) | 

---
## Pricing

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

### SuperOps

#### Entry-Level Pricing

Plan: Standard - PSA Only

Price: $79.00 Per Month

Description: PSA Only 

Key Features:
- Ticketing
- Projects
- Automated billing and invoicing

[Browse all 4 editions](https://www.g2.com/products/superops/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | 9.3/10 | 12 |

#### Administration

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | 9.3 (7 reviews) | 
| **Reports & Analytics** | Not enough data | Not enough data | 

#### Service Desk

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Help Desk** | Not enough data | 9.4 (8 reviews) | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Process Workflow** | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Administration Console** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Policy Dictation** | Not enough data | Not enough data | 

#### Functionality

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Ticketing System** | Not enough data | 8.0 (5 reviews) | 
| **Performance Logging** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 9.1/10 | 36 |
| **SuperOps** | 8.3/10 | 139 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Device Management** | 9.3 (23 reviews) | 9.0 (105 reviews) | 
| **Asset Management** | Not enough data | 8.5 (19 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 5.7 (5 reviews) | 

#### Monitoring and Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Remote Monitoring** | 9.4 (25 reviews) | 9.0 (103 reviews) | 
| **Asset Tracking** | 9.1 (20 reviews) | Feature Not Available | 
| **Application Deployment** | 8.7 (21 reviews) | 8.2 (89 reviews) | 
| **Patch Management** | 8.3 (22 reviews) | 8.8 (98 reviews) | 
| **Asset Tracking** | Not enough data | 8.0 (9 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.6 (15 reviews) | 

#### Service Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Remote Access** | 9.6 (31 reviews) | 8.9 (106 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.6 (6 reviews) | 
| **Ticketing** | Not enough data | 9.1 (35 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | N/A | N/A |

#### Scope

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | 7.8/10 | 19 |

#### Functionality

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.2 (18 reviews) | 
| **Alerting** | Not enough data | 8.3 (18 reviews) | 
| **Improvement Suggestions** | Not enough data | 7.9 (16 reviews) | 
| **Multi-Network Capability** | Not enough data | 7.7 (16 reviews) | 

#### Monitoring - Network Monitoring

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Performance Baseline** | Not enough data | 7.7 (16 reviews) | 
| **Data Visualization** | Not enough data | 7.7 (16 reviews) | 
| **Path Analysis** | Not enough data | 7.5 (14 reviews) | 

#### Analytics - Network Monitoring

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | 8.0/10 | 113 |

#### Asset Inventory

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.8 (88 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.4 (82 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.8 (61 reviews) | 
| **Mobile Asset Inventory** | Not enough data | Feature Not Available | 
| **Asset Discovery** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (42 reviews) | 
| **AI Text Generation** | Not enough data | 7.5 (41 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Central Dashboard** | Not enough data | 8.8 (84 reviews) | 
| **Asset Policy Management** | Not enough data | 8.4 (78 reviews) | 
| **Risk Management** | Not enough data | 7.5 (62 reviews) | 
| **Integrations** | Not enough data | 7.5 (97 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | 6.9/10 | 96 |

#### Customer Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Customer Profiles** | Not enough data | 8.3 (63 reviews) | 
| **Sales** | Not enough data | 6.9 (48 reviews) | 
| **Marketing** | Not enough data | 6.0 (45 reviews) | 
| **Client Portal** | Not enough data | 7.5 (57 reviews) | 

#### Project Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Project Planning** | Not enough data | 7.2 (56 reviews) | 
| **Project Tracking** | Not enough data | 7.1 (60 reviews) | 
| **Resource Definition** | Not enough data | 7.4 (48 reviews) | 
| **Resource Management** | Not enough data | 7.7 (50 reviews) | 

#### Accounting

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Revenue Recognition** | Not enough data | 7.0 (45 reviews) | 
| **Invoice Management** | Not enough data | 6.9 (53 reviews) | 
| **Payments** | Not enough data | 6.8 (44 reviews) | 
| **Project Accounting** | Not enough data | 6.2 (40 reviews) | 
| **Budget Tracking** | Not enough data | 5.8 (40 reviews) | 

#### Portfolio Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Portfolio Definition** | Not enough data | 6.3 (38 reviews) | 
| **Portfolio Performance** | Not enough data | 6.3 (38 reviews) | 
| **Risk** | Not enough data | 6.7 (40 reviews) | 
| **Portfolio Mix** | Not enough data | 6.4 (39 reviews) | 

#### Analytics

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Forecasting** | Not enough data | 5.9 (39 reviews) | 
| **Reporting** | Not enough data | 7.4 (57 reviews) | 
| **KPIs** | Not enough data | 7.0 (44 reviews) | 

#### Administration

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Standard Integrations** | Not enough data | 7.5 (67 reviews) | 
| **Workflow** | Not enough data | 7.7 (53 reviews) | 
| **Access Management** | Not enough data | 7.7 (53 reviews) | 

#### Platform

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **APIs** | Not enough data | 7.3 (45 reviews) | 
| **Internationalization** | Not enough data | 7.5 (38 reviews) | 
| **Performance and Reliability** | Not enough data | 8.3 (75 reviews) | 
| **Mobile** | Not enough data | 7.4 (56 reviews) | 
| **Offline Access** | Not enough data | 4.0 (36 reviews) | 

#### Generative AI

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (35 reviews) | 
| **AI Text Summarization** | Not enough data | 6.8 (35 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.6/10 | 94 |
| **SuperOps** | 9.5/10 | 5 |

#### Administration

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Screen Sharing** | 9.2 (85 reviews) | 9.7 (5 reviews) | 
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Session Recording** | 8.9 (64 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (70 reviews) | 9.3 (5 reviews) | 
| **Multi - Session Handling** | 8.6 (68 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.5 (70 reviews) | Not enough data | 

#### Maintenance

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Remote Reboot** | 8.9 (71 reviews) | Not enough data | 
| **Remote Printing** | 8.4 (48 reviews) | Not enough data | 

#### Communication 

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Text Chat** | 8.8 (67 reviews) | Not enough data | 
| **VoIP** | 7.9 (46 reviews) | Not enough data | 
| **Video Conference Call** | 8.2 (48 reviews) | Not enough data | 
| **Screen Annotations** | 8.5 (49 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Data Encryption** | 8.6 (51 reviews) | Not enough data | 
| **Compliance** | 8.3 (51 reviews) | Not enough data | 

#### Device Support

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Mobile Device Access** | 8.5 (59 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.6 (57 reviews) | Not enough data | 
| **Cross-Platform** | 8.4 (59 reviews) | Not enough data | 

#### Performance

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Reporting** | 8.3 (60 reviews) | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 7.7/10 | 8 |
| **SuperOps** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **AI Text Summarization** | 7.7 (8 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 101 |
| **SuperOps** | N/A | N/A |

#### Incident Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Automate Ticket Routing** | 8.5 (59 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.2 (60 reviews) | Not enough data | 
| **Ticket Notifications** | 8.3 (62 reviews) | Not enough data | 
| **Knowledge Base** | 8.2 (62 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.1 (56 reviews) | Not enough data | 

#### Reporting

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Dashboards** | 8.3 (73 reviews) | Not enough data | 
| **Time Tracking** | 8.2 (72 reviews) | Not enough data | 
| **Surveys** | 8.4 (58 reviews) | Not enough data | 

#### Access & Usability

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Mobile** | 8.1 (74 reviews) | Not enough data | 
| **Self Service** | 8.7 (72 reviews) | Not enough data | 
| **Active Directory** | 8.1 (59 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.5 (65 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | N/A | N/A |

#### System Control

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.5/10 | 9 |
| **SuperOps** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Regulation Compliant** | 8.6 (7 reviews) | Not enough data | 

#### Operating System

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Multi-Systems Support** | 9.4 (8 reviews) | Not enough data | 
| **Apple Support** | 8.7 (5 reviews) | Not enough data | 
| **Android Support** | 8.3 (7 reviews) | Not enough data | 

#### Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Applicatons Management** | 8.3 (8 reviews) | Not enough data | 
| **Applications Consolidation** | 7.8 (6 reviews) | Not enough data | 
| **Whitelist** | 8.1 (6 reviews) | Not enough data | 
| **Blacklist** | 8.1 (6 reviews) | Not enough data | 
| **Usage Information** | 8.6 (6 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Remote Wipe** | 8.6 (6 reviews) | Not enough data | 
| **Security** | 9.3 (7 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | N/A | N/A |
| **SuperOps** | N/A | N/A |

#### Analysis

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | 

#### Platform

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **IT Knowledge Management** | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Service Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Resolve** | 8.3/10 | 93 |
| **SuperOps** | N/A | N/A |

#### Administration

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Usage Information** | 8.5 (79 reviews) | Not enough data | 
| **Integrations** | 8.1 (71 reviews) | Not enough data | 
| **Diagnostics** | 8.3 (77 reviews) | Not enough data | 
| **Session Recording** | 8.3 (76 reviews) | Not enough data | 
| **Session Transfer** | 8.1 (72 reviews) | Not enough data | 
| **Unattended Access** | 8.4 (76 reviews) | Not enough data | 
| **File Sharing** | 8.5 (82 reviews) | Not enough data | 

#### Platform

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Cross-Platform Access** | 8.6 (72 reviews) | Not enough data | 
| **Mobile Device Access** | 8.2 (69 reviews) | Not enough data | 
| **Applications Management** | 8.5 (74 reviews) | Not enough data | 
| **Remote Device Control** | 8.7 (84 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Remote Wipe** | 7.7 (60 reviews) | Not enough data | 
| **Device Management** | 8.4 (77 reviews) | Not enough data | 
| **Device Enrollment** | 8.4 (70 reviews) | Not enough data | 

---
## Categories
**Shared Categories (5):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to LogMeIn Resolve (5):** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Service Desk Software](https://www.g2.com/categories/service-desk), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)

**Unique to SuperOps (4):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Resolve | SuperOps | 
|---|---|---|
| **Small-Business** | 35.9% | 84.7% | 
| **Mid-Market** | 42.6% | 14.3% | 
| **Enterprise** | 21.4% | 1.0% | 

### By Industry

#### LogMeIn Resolve

- **Information Technology and Services:** 22.1%
- **Computer Software:** 10.7%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Computer Networking:** 2.2%
- **Insurance:** 2.2%
- **Accounting:** 2.0%
- **Education Management:** 2.0%
- **Financial Services:** 2.0%
- **Other:** 43.3%

#### SuperOps

- **Information Technology and Services:** 46.2%
- **Computer & Network Security:** 21.4%
- **Computer Networking:** 4.4%
- **Primary/Secondary Education:** 2.7%
- **Consulting:** 2.2%
- **Education Management:** 2.2%
- **Accounting:** 1.1%
- **Architecture & Planning:** 1.1%
- **Biotechnology:** 1.1%
- **Commercial Real Estate:** 1.1%
- **Other:** 16.5%

---
## Alternatives

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4007 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1202 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1099 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (706 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1122 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (654 reviews)

### Alternatives to SuperOps

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1202 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (559 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1086 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1122 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (349 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (612 reviews)

---
## Top Discussions

### LogMeIn Resolve

- Title: [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

### SuperOps

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-resolve-vs-superops)