# LogMeIn Resolve vs SimpleMDM Comparison | | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | | **Total Reviews** | 468 | 12 | | **Largest Market Segment** | Mid-Market (42.6% of reviews) | Small-Business (58.3% of reviews) | | **Entry Level Price** | $29.00 25 endpoints; unlimited agents | $2.50 1 Device Per Month | --- ## Top Pros & Cons ### LogMeIn Resolve Pros: - Ease of Use (54 reviews) - Remote Control (29 reviews) Cons: - Remote Access Issues (14 reviews) - Expensive (12 reviews) ### SimpleMDM **Not enough data** --- ## Ratings Comparison | Rating | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Meets Requirements** | 9.0 (375 reviews) | 9.5 (7 reviews) | | **Ease of Use** | 9.0 (376 reviews) | 9.5 (7 reviews) | | **Ease of Setup** | 8.8 (208 reviews) | 9.3 (7 reviews) | | **Ease of Admin** | 8.8 (180 reviews) | 9.0 (7 reviews) | | **Quality of Support** | 8.7 (325 reviews) | 9.0 (7 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (168 reviews) | 9.5 (7 reviews) | | **Product Direction (% positive)** | 8.0 (361 reviews) | 8.3 (7 reviews) | --- ## Pricing ### LogMeIn Resolve #### Entry-Level Pricing Plan: Starter Price: $29.00 25 endpoints; unlimited agents Description: Secure unattended access of managed Windows, Mac, and Android devices. Key Features: - Unattended Remote Access - AI-Enhanced Knowledge Base - Terminal Access [Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing) #### Free Trial Yes ### SimpleMDM #### Entry-Level Pricing Plan: Per Device Price: $2.50 1 Device Per Month Key Features: - We host everything for you, including a Munki integration for macOS deployments. - We ensure zero-day support so you never have to worry about Apple update compatibility. - Our US-based support team responds in an average time of 30 minutes or less. [Browse all 2 editions](https://www.g2.com/products/simplemdm/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | 9.1/10 | 36 | | **SimpleMDM** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Device Management** | 9.3 (23 reviews) | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Remote Monitoring** | 9.4 (25 reviews) | Not enough data | | **Asset Tracking** | 9.1 (20 reviews) | Not enough data | | **Application Deployment** | 8.7 (21 reviews) | Not enough data | | **Patch Management** | 8.3 (22 reviews) | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | #### Service Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Remote Access** | 9.6 (31 reviews) | Not enough data | | **Service Management (Issue Prioritization)** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | N/A | N/A | | **SimpleMDM** | N/A | N/A | #### Scope | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | N/A | N/A | | **SimpleMDM** | N/A | N/A | #### Asset Inventory | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Hardware Asset Inventory** | Not enough data | Not enough data | | **Software Asset Inventory** | Not enough data | Not enough data | | **Cloud Asset Inventory** | Not enough data | Not enough data | | **Mobile Asset Inventory** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | #### Generative AI | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - IT Asset Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Central Dashboard** | Not enough data | Not enough data | | **Asset Policy Management** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | 8.6/10 | 94 | | **SimpleMDM** | N/A | N/A | #### Administration | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Screen Sharing** | 9.2 (85 reviews) | Not enough data | | **File Sharing** | 9.0 (77 reviews) | Not enough data | | **Session Recording** | 8.9 (64 reviews) | Not enough data | | **Unattended Remote Access** | 8.9 (70 reviews) | Not enough data | | **Multi - Session Handling** | 8.6 (68 reviews) | Not enough data | | **Multi-Monitor Support** | 8.5 (70 reviews) | Not enough data | #### Maintenance | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Remote Reboot** | 8.9 (71 reviews) | Not enough data | | **Remote Printing** | 8.4 (48 reviews) | Not enough data | #### Communication | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Text Chat** | 8.8 (67 reviews) | Not enough data | | **VoIP** | 7.9 (46 reviews) | Not enough data | | **Video Conference Call** | 8.2 (48 reviews) | Not enough data | | **Screen Annotations** | 8.5 (49 reviews) | Not enough data | #### Security | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Data Encryption** | 8.6 (51 reviews) | Not enough data | | **Compliance** | 8.3 (51 reviews) | Not enough data | #### Device Support | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Mobile Device Access** | 8.5 (59 reviews) | Not enough data | | **Multi-Platform Support** | 8.6 (57 reviews) | Not enough data | | **Cross-Platform** | 8.4 (59 reviews) | Not enough data | #### Performance | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Reporting** | 8.3 (60 reviews) | Not enough data | ### Antivirus | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | N/A | N/A | | **SimpleMDM** | N/A | N/A | #### Generative AI | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | 7.7/10 | 8 | | **SimpleMDM** | N/A | N/A | #### Generative AI | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **AI Text Summarization** | 7.7 (8 reviews) | Not enough data | ### Service Desk | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | 8.3/10 | 101 | | **SimpleMDM** | N/A | N/A | #### Incident Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Automate Ticket Routing** | 8.5 (59 reviews) | Not enough data | | **Ticket Prioritization** | 8.2 (60 reviews) | Not enough data | | **Ticket Notifications** | 8.3 (62 reviews) | Not enough data | | **Knowledge Base** | 8.2 (62 reviews) | Not enough data | | **Knowledge Base/Ticket Integration** | 8.1 (56 reviews) | Not enough data | #### Reporting | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Dashboards** | 8.3 (73 reviews) | Not enough data | | **Time Tracking** | 8.2 (72 reviews) | Not enough data | | **Surveys** | 8.4 (58 reviews) | Not enough data | #### Access & Usability | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Mobile** | 8.1 (74 reviews) | Not enough data | | **Self Service** | 8.7 (72 reviews) | Not enough data | | **Active Directory** | 8.1 (59 reviews) | Not enough data | | **Multi-Channel Access** | 8.5 (65 reviews) | Not enough data | #### Agentic AI - Service Desk | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | N/A | N/A | | **SimpleMDM** | N/A | N/A | #### System Control | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | 8.5/10 | 9 | | **SimpleMDM** | 9.5/10 | 5 | #### Platform - Mobile Device Management (MDM) | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Regulation Compliant** | 8.6 (7 reviews) | Not enough data | #### Operating System | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Multi-Systems Support** | 9.4 (8 reviews) | Not enough data | | **Apple Support** | 8.7 (5 reviews) | 9.7 (5 reviews) | | **Android Support** | 8.3 (7 reviews) | Not enough data | #### Management | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Applicatons Management** | 8.3 (8 reviews) | 9.7 (5 reviews) | | **Applications Consolidation** | 7.8 (6 reviews) | Not enough data | | **Whitelist** | 8.1 (6 reviews) | Not enough data | | **Blacklist** | 8.1 (6 reviews) | Not enough data | | **Usage Information** | 8.6 (6 reviews) | Not enough data | #### Security | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Remote Wipe** | 8.6 (6 reviews) | Not enough data | | **Security** | 9.3 (7 reviews) | 9.0 (5 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **LogMeIn Resolve** | 8.3/10 | 93 | | **SimpleMDM** | N/A | N/A | #### Administration | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Usage Information** | 8.5 (79 reviews) | Not enough data | | **Integrations** | 8.1 (71 reviews) | Not enough data | | **Diagnostics** | 8.3 (77 reviews) | Not enough data | | **Session Recording** | 8.3 (76 reviews) | Not enough data | | **Session Transfer** | 8.1 (72 reviews) | Not enough data | | **Unattended Access** | 8.4 (76 reviews) | Not enough data | | **File Sharing** | 8.5 (82 reviews) | Not enough data | #### Platform | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Cross-Platform Access** | 8.6 (72 reviews) | Not enough data | | **Mobile Device Access** | 8.2 (69 reviews) | Not enough data | | **Applications Management** | 8.5 (74 reviews) | Not enough data | | **Remote Device Control** | 8.7 (84 reviews) | Not enough data | #### Security | Feature | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Remote Wipe** | 7.7 (60 reviews) | Not enough data | | **Device Management** | 8.4 (77 reviews) | Not enough data | | **Device Enrollment** | 8.4 (70 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Unique to LogMeIn Resolve (9):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Service Desk Software](https://www.g2.com/categories/service-desk), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) --- ## Reviewer Demographics ### By Company Size | Segment | LogMeIn Resolve | SimpleMDM | |---|---|---| | **Small-Business** | 35.9% | 58.3% | | **Mid-Market** | 42.6% | 41.7% | | **Enterprise** | 21.4% | 0% | ### By Industry #### LogMeIn Resolve - **Information Technology and Services:** 22.1% - **Computer Software:** 10.7% - **Hospital & Health Care:** 6.8% - **Construction:** 3.5% - **Computer & Network Security:** 3.3% - **Computer Networking:** 2.2% - **Insurance:** 2.2% - **Accounting:** 2.0% - **Education Management:** 2.0% - **Financial Services:** 2.0% - **Other:** 43.3% #### SimpleMDM - **Utilities:** 16.7% - **Hospital & Health Care:** 16.7% - **Construction:** 16.7% - **Public Safety:** 8.3% - **Non-Profit Organization Management:** 8.3% - **Marketing and Advertising:** 8.3% - **Information Technology and Services:** 8.3% - **Consumer Services:** 8.3% - **Computer Software:** 8.3% --- ## Alternatives ### Alternatives to LogMeIn Resolve - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4015 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1203 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1099 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (706 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1119 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (657 reviews) ### Alternatives to SimpleMDM - [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2303 reviews) - [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (818 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4008 reviews) - [Mosyle](https://www.g2.com/products/mosyle/reviews) — 4.6/5 stars (55 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (394 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4015 reviews) - [Rippling IT](https://www.g2.com/products/rippling-it/reviews) — 4.7/5 stars (1115 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (855 reviews) - [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (425 reviews) --- ## Top Discussions ### LogMeIn Resolve - Title: [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) — 3 comments > **Top comment:** "Yes, of course." - Title: [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) — 1 comment > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..." ### SimpleMDM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-resolve-vs-simplemdm)